4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Caserio often garners praise for its overall quality with many guests describing it as superb, exceptional and excellent. The service is particularly highlighted as exceptional, which adds to its positive reception. The food quality generally receives favorable comments, being described as credible and relatively good, although some noted that dinner did not quite match the excellence of breakfast. The dining service at the buffet still manages to leave a good impression.
The hotel does receive pointed criticisms that affect its four-star status in the eyes of the guests. Several reviews mention the need for greater room detail and note that towels should not be worn out or torn in a hotel of this caliber. The number of available elevators and their small capacity also draw negative attention. Issues with internet usability and the lack of expected utilities like toothpaste are highlighted, suggesting areas for improvement.
Despite these criticisms, the hotel is frequently noted as a good, very good or even great option within the four-star category, often being recommended for its value for money. Cleanliness and practicality are consistent positives and while some aspects may not fully meet four-star expectations for all guests, many still find the hotel deserving of its rating.
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