The Valley Holiday Cottages in Cornwall are a picturesque gated hamlet near Falmouth and Truro that offer a unique collection of luxury self-catering holiday cottages, making it the perfect escape for families or couples at any time of the year. This tranquil rural location, only a few miles from the city of Truro and the bustling port town of Falmouth, provides the ideal base to explore the best of Cornwall, with heritage sites, outdoor activities and stunning beaches all within a 30 minute drive. \n \nThe attractive range of modern two and three bedroom holiday cottages at The Valley are tastefully decorated and fully equipped with modern kitchens, bespoke Italian designed furniture and original Cornish artwork, offering guests the perfect combination of space and privacy of their own cottage, while still enjoying all the perks of staying in a great hotel. Additionally, The Valley's exclusive leisure facilities are open almost all year round and offer indoor and outdoor heated swimming pools, a spa pool, tennis and squash courts, and a fitness suite. \n \nThe Valley is also family-friendly, with cottages providing everything you need for a family holiday with babies and children of all ages. Guests can indulge in leisurely activities such as table tennis or pool, followed by a drink or a coffee whilst relaxing in the bar\/restaurant, Azura. The Valley offers a tranquil location in which to relax and be pampered on holiday, making it an ideal getaway for anyone seeking a peaceful and comfortable holiday.
This hotel offers wheelchair accessible and ADA compliant guest rooms with accessible door locks, grab bars, tall toilets, adequate turning space, handheld showers, and handrails. The property has elevators and accessible routes from the public entrance to various facilities including the business center, fitness center, and restaurants.
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Summary of reviews related to the 'Accessible' categoryCrowne Plaza Plymouth, an IHG Hotel, offers a generally positive experience for guests with disabilities with several accessibility features and facilities receiving commendation. Many guests appreciated that the hotel is easily accessible and conveniently located, making leisure and shopping trips manageable. Accessibility is a strong point, as the hotel features rooms and bathrooms that cater to wheelchair users with accessible showers and taps being particularly noted.
Disabled parking spaces are conveniently located right by the lift, although there were some complaints about the limited number of these spaces. Most accessible rooms are positioned on the ground floor, facilitating easy entry and movement around the hotel.
However, there were consistent mentions of issues with the lifts, such as long wait times and periods where only one lift was functioning or none at all. The lack of a lift directly from the car park also posed challenges for some guests.
Despite a few drawbacks, like views of a brick wall or noise from air vents, the overall sentiment from guests highlighted the hotel's effort to provide a comfortable and accessible environment. With clean, friendly and inviting surroundings, the hotel aims to ensure a pleasant stay for all its guests, though ongoing improvements regarding the lifts and parking facilities could enhance the experience further. Show more
Copthorne Hotel Plymouth provides accessible rooms with wide doorways, ample floor space, additional handrails, lowered sinks, grab rails, and pull cords in the bathrooms. The hotel is wheelchair accessible and has a lift.
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Summary of reviews related to the 'Accessible' categoryNestled in the heart of the city, the Copthorne Hotel Plymouth offers a prime location that allows for easy access to the rail station and nearby attractions. However, the hotel's accessibility for guests with disabilities appears to be a mixed experience. While its central position makes it accessible to various city sights, the hotel presents significant challenges for those with mobility issues. Guests have expressed concerns about the lack of step-free access at the main entrance and the absence of a lift from the underground car park, which is particularly inconvenient for anyone relying on a wheelchair or who has limited mobility. Additionally, the coded entrance suitable for disabled guests is only available between certain hours, and the route from the drop-off area to reception involves tackling multiple sets of stairs, posing difficulties for elderly visitors. On a brighter note, once inside, the hotel’s restaurant and bar offer a pleasant retreat. For those seeking accommodations with ample accessibility features, it may be worth considering other options in the area. Show more
This hostel offers ground floor bedrooms, including one accessible room with an accessible en-suite bathroom. Another bedroom is large enough for a wheelchair user and has bathroom adaptations. An emergency pull cord is present in the bathroom, and table service is available upon request at the cafe bar.
Leonardo Hotel Plymouth provides accessible bedrooms on most floors featuring wet room showers with seats and grab rails, lowered sinks with clear space, and support rails by the toilet. Rooms include lower fixtures like bedside units, wardrobe rails, and light switches. The hotel has automatic sliding doors at the entrance and three lifts accessing all floors.
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Summary of reviews related to the 'Accessible' categoryThe Leonardo Hotel in Plymouth has received mixed feedback regarding its accessibility for guests with disabilities. While there are positive remarks about the availability of accessible rooms and bathrooms, some aspects present challenges. Accessible rooms and wheelchair-accessible elevators are available, ensuring that guests with disabilities have ease of movement within the hotel. The hotel also features ADA-compliant bathrooms and ramps for easy entrance.
However, parking posed several issues for some guests. Although accessible parking is available, the parking facility does not belong to the hotel and incurs an additional cost. Some guests found parking easy and close to the hotel, while others faced difficulties due to the parking lift not working and the absence of readily available parking areas making access with luggage challenging.
Public transport access from the hotel is convenient, aiding those using it to get around. The central location of the hotel, although beneficial for its accessibility, brings the inconvenience of noise from nearby nightclubs, affecting the comfort of some rooms.
The hotel staff receives praise for their helpfulness in accommodating mobility issues, such as assisting with seating changes and room adjustments. When issues with room sizes were raised, the staff promptly addressed them by providing better rooms with adequate space for wheelchair maneuverability.
In summary, while Leonardo Hotel in Plymouth offers a range of accessible facilities and helpful staff, certain areas, particularly parking, require improvement to better serve guests with disabilities. Show more
Accessible Country HouseSummary of reviews related to the 'Accessible' categoryTrethorne Hotel & Golf Club offers a range of accommodations that cater well to guests with disabilities. The hotel features accessible rooms that are spacious, clean and come equipped with disabled-friendly amenities such as grab rails in the bathrooms. The overall accessibility of the hotel receives high praise with easy access to the rooms and the restaurant, making it a good choice for guests with mobility challenges.
Conveniently located, the hotel is easy to find and serves as an ideal spot for breaking up a long journey, especially for those traveling to Cornwall. The well-lit car park adds another layer of ease for individuals with disabilities. Despite a few minor setbacks — such as the lack of a lift to the first-floor rooms, occasional cleaning oversights and a minor issue with water overflow in the disabled bathroom — the overall experience remains positive.
The hotel may benefit from better wheelchair access and improved heating control in disabled rooms. Nonetheless, guests who stayed in the superior rooms found them extremely spacious, comfortable and well-furnished, which contributes to a positive stay. Breakfast at the hotel is highly praised, adding to the satisfaction of disabled guests.
In summary, Trethorne Hotel & Golf Club excels in providing accessible accommodations with a few areas for improvement, offering a comfortable and convenient stay for disabled travelers. Show more
To whom is your hotel/accommodation accessible? People with limited mobility M1 category
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: Pelleas Room
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Basement games room
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: Pelleas Room
In the rooms, does the toilet have support handrails?No
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? The victorian proportions mean that wide doorways easy access around the entire ground floor and many wheel chair guests have used the property very satisfactorily.
