Accessible HotelSummary of reviews related to the 'Accessible' categoryAt the ibis budget Barbacena, accessibility appears to be a mixed experience for guests with disabilities. Positively, some guests noted that ground floor rooms provide wheelchair access without significant issues and a few rooms are designed to be accessible for guests with disabilities. Guests also mentioned that these rooms are minimally accessible and offer wheelchair mobility.
However, there are several areas where the hotel seems to struggle in terms of accessibility. Reports indicated that two accessible rooms were under maintenance and there were instances of a complete lack of accessibility in general. Some guests pointed out the absence of elevators, which compromised accessibility to other floors, making it difficult for those in wheelchairs. The service was also described as non-responsive to specific requests from disabled guests, adding to the challenge.
Despite these drawbacks, once guests navigated the initial challenges, they did not encounter further significant issues during their stay and the hotel did make certain efforts to cater to their needs in terms of room allocation. However, parking remains difficult and certain amenities like window curtains were not easy to operate, which could affect the overall experience for disabled guests.
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