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Summary of reviewsSilkari Lagoons Port Douglas offers a serene and tranquil retreat ideal for vacationers looking to escape the city bustle. Set a bit outside the main centre of Port Douglas, it enjoys proximity to the stunning Four Mile Beach, allowing for short and leisurely walks to the shore. Guests appreciate the hotel's accessibility to local attractions and conveniences like Macrossan Street and St Crispins Cafe, making it suitable for both leisurely beach strolls and more active pursuits such as bike rides. The location beautifully blends peace with accessibility, ensuring a relaxing yet well-connected experience.
The resort's rooms are spacious, clean and comfortable, featuring modern amenities and thoughtful touches that cater to families and long stays. Highlights include the swim-out rooms with direct pool access, balconies, spa baths and well-maintained kitchens. Although some rooms show signs of wear and may require minor maintenance, they remain functional and pleasant overall. Guests note the ample parking, convenient pool proximity and overall homely feel of the accommodations, further enhancing the relaxing atmosphere.
Cleanliness generally receives positive feedback with well-maintained rooms and communal areas contributing to a delightful stay. Despite occasional lapses in housekeeping standards, such as dirty dishes or musty smells, guests often find their accommodations in good condition with fresh linens and tidy spaces. The resort's bright and airy presentation, along with its organized facilities, maintains a welcoming environment.
The staff at Silkari Lagoons Port Douglas are frequently praised for their friendliness, helpfulness and warm welcome. Guests highlight the efficiency of the check-in process, the professionalism of the front desk team and the staff's local knowledge and dedication to ensuring a pleasant stay. Even when challenges arise, the commitment to excellent service remains evident, making guests feel well taken care of throughout their visit.
The resort offers a mixed experience with its Wi-Fi services. While some guests find the Wi-Fi to be strong and reliable, others encounter connectivity issues affecting their ability to stream content or access the internet consistently.
One of the standout features of the resort is its impressive pool area, boasting multiple large and well-maintained pools, complemented by attractive barbecue facilities. The swim-out rooms are particularly popular for easy pool access. Guests appreciate the variety offered by the pools, their clean and inviting water and the lush gardens that enhance the relaxing atmosphere without feeling crowded.
The proximity to Four Mile Beach is another highlight with guests enjoying easy access for morning walks and beach outings. The convenience of the short walk or drive to the beach significantly adds to their stay's enjoyment. Parking at the resort is generally favorable with plentiful and ample spaces, although some guests note challenges with spot availability during peak times.
Comfortable and plush beds are frequently mentioned, ensuring restful sleep. Despite occasional feedback on bed firmness or sagging issues, the general consensus on bed comfort is highly positive. Accommodations are well-suited for families with large TVs, ample space and well-equipped facilities.
Although the resort holds a four-star rating, some guests feel it falls slightly short of this standard, likening it more to a three-star experience due to service level and cleanliness inconsistencies. Nonetheless, many guests appreciate the helpful and welcoming staff, the thoughtful room designs and the relaxing balconies, contributing to an overall pleasant stay.
The resort's heated pools receive positive feedback, especially for their warmth during cooler months, although some guests report discrepancies in pool temperatures. The extensive selection of outdoor pools, combined with the well-maintained and eco-friendly facilities, offers a delightful experience for guests seeking relaxation.
Overall, Silkari Lagoons Port Douglas is lauded for its tranquil location, comfortable accommodations, friendly staff and impressive pool offerings, providing a restful and enjoyable getaway. Show more
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Categories
Aparthotel with Swimming Pool
This hotel features spacious rooms with pool access. It has six lagoon-style pools.
Heated Pool Outdoor Pool
Aparthotel with Parking
This aparthotel offers free parking on-site. Free private parking is provided for guests with a car.
Aparthotel with Outdoor Pool
This aparthotel offers light-filled rooms with direct pool access to lagoon-style swimming pools. The availability of swim-out rooms and apartments ensures a family-friendly and relaxing experience with complimentary high-speed Wi-Fi.
Aparthotel with Heated Pool
The resort features six lagoon-style pools, with one specifically heated in winter. Some accommodation options offer swim-out access directly to the pools or have private plunge pools and spas.
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Cheap Aparthotel
5-Star Aparthotel
Room Types
Hotel Room with Spa BathThis air-conditioned room features a private balcony with a large spa bath. It includes satellite TV, a DVD player and tea and coffee making facilities.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Hotel Room - Swimout This air-conditioned room features direct access to 1 of the 6 lagoon-style swimming pools from its private balcony or patio. It includes satellite TV, a DVD player and tea and coffee making facilities.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Deluxe One-Bedroom ApartmentThis air-conditioned apartment features full kitchen and laundry facilities, and a living room with a sofa bed and desk.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
One-Bedroom Apartment - SwimoutThis air-conditioned apartment features direct access to the lagoon-style swimming pool from its private balcony. It also includes full kitchen and laundry facilities, and a living room with a sofa bed and desk.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
One-Bedroom Apartment with Plunge PoolThis air-conditioned apartment features a plunge pool and a large courtyard area with sun loungers. It also includes full kitchen and laundry facilities, and a spacious living room.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Deluxe Two-Bedroom ApartmentThis spacious air-conditioned apartment features a private balcony with a hot tub. It also includes full kitchen and laundry facilities.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Two-Bedroom Apartment - SwimoutThis air-conditioned apartment features direct access to the lagoon-style swimming pool from its private balcony. It also includes full kitchen and laundry facilities, and a spacious living room.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Two-Bedroom Apartment with Plunge PoolThis air-conditioned apartment features a private plunge pool, a hot tub and a large courtyard area with sun loungers. It also includes full kitchen and laundry facilities, and a spacious living room.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Three-Bedroom Apartment with Spa BathThis spacious air-conditioned apartment features interconnecting rooms and a large corner spa bath on private balcony. It also includes full kitchen and laundry facilities.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Three-Bedroom Apartment - SwimoutThis air-conditioned apartment features direct access to the lagoon-style swimming pool from its private balcony. It also includes full kitchen and laundry facilities, interconnecting rooms and a spacious living room.
Please note that the room is serviced weekly. You can request additional cleaning services at an extra charge.
Studio with Garden ViewThe fully equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Silkari Lagoons Port Douglas is praised for its serene and quiet location, making it ideal for those looking to escape the hustle and bustle of city life. While situated a bit outside the main centre of Port Douglas, its proximity to the beautiful Four Mile Beach is a significant advantage with guests enjoying the short and scenic walks to the shoreline. The resort features well-maintained and spacious pools that are rarely crowded, enhancing the relaxing atmosphere.
The location is particularly convenient for travellers with cars, offering easy access to the town's attractions, restaurants and shops. Guests appreciate the good parking facilities and the availability of shuttle services that make trips into the town centre easy and stress-free. Additionally, the resort is noted for its accessibility to other key areas like Macrossan Street and St Crispins Cafe, adding to its charm.
For those who prefer a more active stay, the hotel’s location supports enjoyable bike rides and leisurely walks along the beach. The setting is universally described as beautiful, enhancing the overall appeal of the resort. Despite its slight distance from the main town area, many guests feel the trade-off for a quieter and more peaceful stay is worthwhile.
In summary, Silkari Lagoons Port Douglas offers a blend of tranquility and accessibility with a picturesque setting, making it a great choice for a relaxing getaway close to natural beauty and necessary amenities.
Rooms
Silkari Lagoons Port Douglas offers a variety of accommodation options that generally receive high praise for their spaciousness and comfort. Guests appreciate the well-laid-out apartments which are equipped with ample amenities and thoughtful touches, making them feel homely and practical for families and extended stays. The swim out rooms, providing direct and private access to the pools, are a recurring highlight and considered perfect for those wanting to cool down at any moment.
The apartments are described as modern, roomy and clean with standout features such as balconies, spa baths and well-maintained kitchens. Cleanliness and comfort appear to be consistent across the board, contributing to a pleasant and relaxing atmosphere. Guests note the convenient proximity to pools and ample parking space, enhancing the overall experience.
Despite the many positives, some areas are noted as needing attention. While some rooms do show signs of wear and outdated decor, visitors still find them serviceable and equipped with everything they need for a comfortable stay. A few minor maintenance issues such as broken tiles, ceiling dust and occasional musty smells have been mentioned, but these do not significantly detract from the overall positive experience.
In summary, Silkari Lagoons Port Douglas is highly recommended for both couples and families, offering spacious, clean and comfortable accommodations with excellent pool facilities. It provides a good balance between comfort and practicality, ensuring a pleasant stay amid a beautiful setting.
Beds
Silkari Lagoons Port Douglas receives high praise for its exceptionally comfortable beds. Guests frequently highlight the super comfortable mattresses and plush pillows, ensuring a restful night's sleep. Many reviews describe the beds as very comfy, great, amazing and wonderfully spacious with some rooms featuring luxurious king-size beds. The rooms themselves are noted for their cleanliness, spaciousness and ample amenities.
However, a few visitors found the beds too hard or saggy and some mentioned a decline in comfort due to older bedding or the need for thicker pillows. In general, though, most guests had a positive experience, emphasizing the quality and comfort of the beds, making their stay at Silkari Lagoons a relaxing one.
Accommodations offer large TVs, ample room space and well-equipped facilities, making it suitable for families with the option of multiple bedrooms and single beds. While there are occasional nods to issues with room cleanliness and bed quality in some cases, the overwhelming majority of reviews center on the superb comfort of the beds and the overall pleasant experience at the hotel.
Cleanliness
Silkari Lagoons Port Douglas generally receives positive feedback regarding the cleanliness of both rooms and facilities. Guests frequently highlight the clean and comfortable rooms, indicating that they were impressed by their overall condition and the value for money. The daily room service and maintenance of the resort's communal areas such as the pool, spa and BBQ facilities are also praised, contributing to an enjoyable stay.
However, some guests have noted inconsistencies in housekeeping, pointing out specific issues like dirty dishes on arrival, unclean floors and bathrooms with mold buildup. Instances of leftover items from previous guests and a musty smell in some rooms were mentioned, suggesting areas for improvement. Despite these occasional lapses, many guests still found their accommodations to be clean upon arrival and appreciated the fresh linens and tidy spaces.
The property is described as bright and airy with well-maintained grounds and neatly organized facilities. While some reviews indicate a need for a more thorough cleaning or updates to certain furnishings, the overall sentiment towards cleanliness remains largely positive with clean towels, spotless apartments and functional essentials readily available. In summary, while Silkari Lagoons Port Douglas has room for improvement in maintaining consistent cleanliness standards, it still manages to offer a generally clean and pleasant experience for its guests.
Staff
Silkari Lagoons Port Douglas has garnered overwhelmingly positive feedback regarding its staff, who are frequently described as friendly, helpful and exceptionally welcoming. The check-in process is highlighted for its efficiency and the warm reception guests receive. Numerous reviews commend the front desk staff for their amiability and willingness to provide assistance with many singling out specific employees for their outstanding service. The reception team’s professionalism and attentiveness greatly enhance the guest experience with mentions of helpful local dining suggestions and aid with transportation needs. Several guests also emphasized the staff’s knowledge and the effort they put into ensuring guests feel well taken care of, contributing to a pleasant and relaxing stay. Even when faced with challenges, the staff's commitment to excellent service remains evident, making the overall experience at Silkari Lagoons Port Douglas highly commendable.
Wi-Fi
Silkari Lagoons Port Douglas offers a mixed experience when it comes to their Wi-Fi services. Many guests have praised the hotel for providing good to excellent Wi-Fi, even calling it the best they had ever experienced. The free Wi-Fi was highlighted as a positive feature with strong and reliable connections reported by some. However, there are also mentions of significant issues, such as poor Wi-Fi connectivity in some rooms and the inability to stream content on the TV due to subpar internet performance. A few reviews also noted that problems with Wi-Fi and the TV were not resolved despite multiple requests. Overall, while some guests enjoyed reliable internet service, others faced challenges that affected their stay.
Pool
Silkari Lagoons Port Douglas boasts an impressive pool area that has left guests singing praises. With multiple large pools spread throughout the property, visitors have ample options to choose from. The pools are well maintained and come with attractive barbecue facilities that enhance the overall experience. Several guests loved the swim-out pool rooms, providing direct and convenient access to the water right from their accommodations.
The pool temperature has been a highlight for many with some heated options available, making it enjoyable even in cooler weather. The water in the pools was largely described as clean and inviting, although a few reviews noted occasional dirt or bugs. Guests appreciated the comfortable and well-appointed rooms, often mentioning the pleasant swim-up pool feature.
The outdoor aesthetics around the pools, including lush gardens, contribute to a relaxing atmosphere. The overall pool complex provides a peaceful retreat with enough variety to keep it from feeling crowded—even when fully booked. In summary, the extensive and well-kept pool areas at Silkari Lagoons Port Douglas significantly enhance the guest experience, offering a delightful spot to relax and unwind.
Beach
Guests of Silkari Lagoons Port Douglas consistently highlight the hotel's proximity to the beach as a standout feature. Many reviewers emphasize the convenience of a short walk or stroll to the beach and some even point out specific attractions such as the top part of Four Mile Beach. The location is often described as easy to access and ideal for morning walks along the beach. Guests appreciate the leisurely walk down to Four Mile Beach and note that the beach's accessibility enhances their stay. While a nearby maintained and marked track to the beach is suggested by some, the overall sentiment is positive with guests enjoying the beach's closeness and the convenience of reaching it on foot or with a short drive.
Parking
Silkari Lagoons Port Douglas offers a generally favorable parking experience according to guest reviews. The convenience and ease of parking are highlighted frequently with many pointing out the plentiful and ample parking spaces available. There is a significant amount of free and covered parking options, providing great access to guests. Reviews also mention safe parking facilities, adding to the sense of security for guests' vehicles.
However, some reviews note that there is no allocated parking per room and that finding a spot can sometimes be challenging, especially upon returning late in the evening. The parking spaces can be a bit narrow, which could be inconvenient for larger vehicles. Despite these minor issues, overall feedback suggests that guests found the parking facilities to be adequate and convenient for their stay.
4 Star
Silkari Lagoons Port Douglas offers a quality stay with great amenities, providing an overall good experience. While it holds a four-star rating, some guests felt it fell short of this standard, likening it more to a three-star experience. The service level and cleanliness didn't always meet expectations for a four-star property with some finding it more budget and basic.
However, many aspects received praise, highlighting helpful and welcoming reception staff, even surpassing experiences at five-star hotels. The apartments, despite having an older feel with timber rails and sliding doors, were described as pleasant and lovely. Guests found the design well thought out and the balconies offered a relaxing touch. Although some noted a dated appearance and a slight mouldy smell, overall, it was considered a nice stay.
Amenities were appreciated, though not quite as upscale as some photos might suggest. There were comments on the absence of a hot tub and some of the rooms feeling older, but the overall experience remained positive, especially for those looking for a relaxed, well-designed accommodation.
Heated Pool
Silkari Lagoons Port Douglas has garnered varying opinions regarding its heated pool facilities. Many guests appreciated and enjoyed the heated pools, especially noting their warmth during the winter months. Comments often highlight that the heated pools are a wonderful feature, adding to the overall positive poolside experience. However, some guests faced discrepancies, mentioning instances where pools were colder than expected despite being advertised as heated. A few guests specifically noted that while certain pools were heated, others, including private plunge pools, were not. The general sentiment about the heated pools leans towards the positive with specific praise for their warmth, particularly beneficial during cooler seasons. Nonetheless, occasional inconsistencies have been reported, suggesting a mixed experience.
Outdoor Pool
Silkari Lagoons Port Douglas impresses guests with its extensive selection of outdoor pools. The resort boasts several large, lagoon-style pools, providing guests with various options to relax and enjoy their stay. These pools are commended for being lovely, well-maintained and accessible directly from some rooms. The pool area's ambiance is also highlighted, contributing to a great overall vibe. The resort's commitment to being eco-friendly and well-organized is appreciated and the cleanliness of the facilities, including the pools, is frequently mentioned positively. This makes it a delightful destination for pool enthusiasts looking for a comfortable and enjoyable stay.
Luxury
Silkari Lagoons Port Douglas has been lauded by guests for providing a dreamlike and luxurious experience. The rooms are described as beautiful, older but comfortable and modernly decorated with luxurious, modern furnishings. The property offers luxuriously appointed and beautifully decorated apartments that exude a grand and pristine style. Guests have enjoyed the private luxury of the swim-up pool directly accessible from the balcony, adding a touch of exclusivity to their stay.
The amenities at Silkari Lagoons are comprehensive, well-maintained and add to the overall comfort, meeting and sometimes even exceeding guest expectations. The beautiful surroundings complement the luxurious interiors, contributing to an overall romantic and grand ambiance. Guests have praised the hospitality and service provided, considering it an essential part of their good overall experience. According to reviews, the accommodation indeed lives up to its reputation of 5-star quality, offering a stay that many consider pure, unadulterated luxury.
Yes, Silkari Lagoons Port Douglas has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Silkari Lagoons Port Douglas.
No, Silkari Lagoons Port Douglas doesn't allow dogs.
Yes, parking facilities are available at Silkari Lagoons Port Douglas.
No, Silkari Lagoons Port Douglas doesn't have a gym.