4-Star AparthotelSummary of reviews related to the '4 Star' categorySilkari Lagoons Port Douglas offers a quality stay with great amenities, providing an overall good experience. While it holds a four-star rating, some guests felt it fell short of this standard, likening it more to a three-star experience. The service level and cleanliness didn't always meet expectations for a four-star property with some finding it more budget and basic.
However, many aspects received praise, highlighting helpful and welcoming reception staff, even surpassing experiences at five-star hotels. The apartments, despite having an older feel with timber rails and sliding doors, were described as pleasant and lovely. Guests found the design well thought out and the balconies offered a relaxing touch. Although some noted a dated appearance and a slight mouldy smell, overall, it was considered a nice stay.
Amenities were appreciated, though not quite as upscale as some photos might suggest. There were comments on the absence of a hot tub and some of the rooms feeling older, but the overall experience remained positive, especially for those looking for a relaxed, well-designed accommodation.
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