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Summary of reviewsDepandansa Casa Rosa in Portoroz stands out for its exceptional location, a consistent highlight among guests. The hotel offers breathtaking sea views and easy access to sandy beaches, beach pools and a variety of local amenities including shops, restaurants and the bustling promenade. Despite being centrally located, it maintains a peaceful atmosphere, enhanced by landscaped areas and stunning marina views. Proximity to bus stops also allows guests to explore nearby destinations like Piran and Izola easily.
The breakfast at the hotel receives widespread acclaim for its variety, quality and presentation, often served on a terrace with stunning views. Guests are impressed by the diverse array of options and the friendly, multilingual staff. Though there are sporadic complaints about specific items and replenishment, the overall breakfast experience is highly praised.
Dinner services offer a mix of experiences but lean towards the positive. The buffet-style dinners featuring a variety of dishes are appreciated for their taste and portion sizes. While some criticisms exist regarding the monotony and occasional shortages, many guests still find the dining experience enjoyable due to friendly staff and a pleasant atmosphere.
The rooms are another strong point, frequently described as spacious, modern and comfortable. Guests appreciate the large family suites, clean and well-equipped accommodations and stunning balcony views. Despite occasional concerns about cleanliness, most reviews are positive regarding room amenities and overall comfort.
Cleanliness across the hotel shows some inconsistency with many guests complimenting the clean and well-maintained areas, particularly the pool areas. However, there are reports of sporadic lapses in cleaning services and hygiene standards, suggesting a need for improved cleaning protocols.
The staff are generally praised for their friendliness and professionalism, especially at reception. The check-in and check-out processes are smooth and efficient. However, issues with waitstaff in the restaurant and occasional unprofessional housekeeping services highlight areas for improvement.
The Wi-fi service at the hotel is mostly satisfactory with guests experiencing stable and relatively fast connections. Nonetheless, some instances of poor connectivity and slow speeds suggest potential improvements.
The pool facilities are a highlight, offering both indoor and outdoor options that are clean, well-maintained and provide beautiful sea views. While there are occasional issues with maintenance and availability, the pools contribute significantly to the hotel's appeal.
The beach access receives positive reviews for its proximity and cleanliness with a well-maintained area providing a pleasant setting for relaxation. The hotel's private beach enhances the experience with sunbeds and towels provided, although minor issues like a lack of showers and nearby construction do arise.
Parking facilities, while clean and secure, are often criticized for high costs. The garage is well-maintained but the fees can be deemed expensive with some guests finding the payment system unclear. Free parking options are limited, adding to the overall expense.
In summary, Depandansa Casa Rosa offers an excellent location, appealing breakfast and dining services, comfortable and modern rooms, friendly staff and well-maintained pool and beach facilities. While there are areas for improvement in cleanliness and parking costs, the overall guest experience remains positive.
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