Hotel Kempinski Palace Portorož

Portoroz , , Obala 45 (Show on Map)
9.3
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Kempinski Palace Portorož is a luxurious 5-star hotel situated in an exceptional location on the Adriatic Riviera, offering stunning sea views and easy access to nearby restaurants and a private beach. The hotel offers a top-notch breakfast buffet, excellent dining options and comfortable but mixed-quality rooms. The hotel stands out for its exceptional cleanliness, friendly and professional staff and exceptional spa experience. The hotel features beautiful indoor and outdoor pool areas and a prime location near a private beach equipped with comfortable loungers. Guests also appreciate the excellent parking options provided by the hotel. Guests describe the hotel as a top-notch 5-star experience with undeniable luxury, elegant amenities and exceptional service. Overall, Hotel Kempinski Palace Portorož is highly recommended for those seeking a luxurious and unforgettable 5-star hotel experience.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Mineral (salt) pool(s) - Number: 2
Private massage and treatment room(s) - Number: 10
Sauna(s) - Number: 3
Infrared Sauna - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Solarium(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours: 08:00 - 20:00
Cost for using spa facilities: Free for guests
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Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Presidential Suite King-size bed, with sea view. The suite is 50 m² big.

Deluxe Room The spacious triple room features air conditioning, a safe deposit box and a balcony. The unit has 1 bed.

Deluxe Room Sea View This double room has a balcony, sea view and air conditioning.

Grand Deluxe Room Sea View This double room features a balcony, air conditioning and flat-screen TV.

Laguna Suite Guests will have a special experience as this suite offers a hot tub. A seating area, a desk, a balcony and air conditioning are featured in this spacious suite. The unit offers 1 bed.

Palace Suite A seating area, a desk, a balcony and air conditioning are featured in this spacious suite. The unit offers 1 bed.

Piran suite This suite's special feature is the hot tub. A seating area, a desk, a balcony and air conditioning are provided in this suite. The unit offers 1 bed.

Rose Suite A seating area, a desk, a balcony and air conditioning are offered in this suite. The unit has 1 bed.

Superior King Room The spacious double room offers air conditioning, a safe deposit box and a balcony. The unit offers 1 bed.

Superior Room Sea View This double room has sea view, air conditioning, flat-screen TV and minibar

Superior Twin Room The twin room offers air conditioning, a safe deposit box and a balcony. The unit offers 1 bed.

Venice Suite A seating area, a desk, a balcony and air conditioning are provided in this spacious suite. The unit offers 1 bed.

Classic Room The double room offers air conditioning and a safe deposit box. The unit has 1 bed.

Guest Reviews
9.3
Excellent
Location
If you're looking for a hotel in an exceptional location, Hotel Kempinski Palace Portorož is the place to be! Set on the Adriatic Riviera, this divan hotel offers a fantastic view of the sea and is located right in the center of Portorož. You can take a stroll from the hotel along the scenic Meerpromenade to explore the nearby restaurants or the private beach, which is just across the street. Many guests raved about the hotel's perfect location with some praising the balcony with a sea view. While some guests found the location not as fabulous, particularly compared to other areas further down south, others said it was still a beautiful spot with a nice sea view. Regardless, if you're looking for an excellent location that's close to the beach, restaurants and other attractions, this hotel is definitely worth checking out.

Breakfast
The breakfast at Hotel Kempinski Palace Portorož receives high praise from guests with many describing it as incredible, excellent, superb and top-notch. The buffet offers a wide range of options, including hot and cold dishes, cheeses, cold cuts, pastries and even Asian cuisine. The quality of the food is exceptional with guests describing it as diverse and delicious. Some note that the breakfast room is stunning and the terrace offers a beautiful ambiance for enjoying your meal. However, a few guests mention that the service during breakfast could be improved with some orders forgotten and students lacking proper training. Overall, guests rave about the impressive selection and high-quality of the breakfast at this hotel.

Dinner
The Hotel Kempinski Palace Portorož offers several dining options, including the hotel's own restaurants, which many guests consider excellent. Although some reviewers found the prices to be high, most guests enjoyed high-quality dinners and breakfasts. For those looking for other dining options, the hotel staff is happy to provide restaurant recommendations with several guests choosing to dine in nearby Piran. The Fleur de Sel restaurant was mentioned as being overpriced, but the quality of the food in the hotel's restaurant Sofija was described as phenomenal. The hotel bar was reportedly closed on Sunday and Monday during the review period, but local wines were available at dinner. Some guests enjoyed their dinner in the hotel garden, while others found it pricey. A few negative comments were made about the quality and prices at the beach bar. Overall, guests found the dining options to be excellent or very good with a few outliers.

Rooms
Guests have had mixed experiences with the rooms at Hotel Kempinski Palace Portorož. While some found the rooms to be beautiful and spacious with comfortable beds and modern design, others felt that the rooms could use some updating and renovation for the price point. Many guests enjoyed the amenities offered in their rooms, such as balconies, see view and comfortable mattresses. However, some guests noted that noise insulation and bathroom features (including the carpet and shower curtains) could use some improvement. Despite this, the hotel was praised for its ambiance, elegance and nostalgic charm. Overall, guests generally found the rooms to be clean with some describing them as cozy or having a cool atmosphere.

Beds
Guests at the Hotel Kempinski Palace Portorož have raved about the beds, consistently describing them as very comfortable and cozy. The bedding is also noted to be of high quality. Guests mention that they slept well and woke up feeling refreshed, thanks to the comfortable mattresses and pillows. Rooms are highly recommended for those looking for a good night's sleep.

Cleanliness
Guests at Hotel Kempinski Palace Portorož rave about the cleanliness of the hotel with some describing it as "sparkling clean" and "immaculate." Many guests praise the well-maintained, new and clean facilities, including the rooms, spa and free parking. However, some reviews note issues with cleanliness in certain areas, such as the pool with reports of green algae and cigarette litter and occasional lapses in room cleaning. The breakfast restaurant is also mentioned as a potential problem area with reports of uncleanliness and inattentive staff. Overall, many guests overwhelmingly praise the hotel for its high level of cleanliness and excellent service, even though some areas could use improvement.

Staff
The staff of Hotel Kempinski Palace Portorož is one of the highlights of the stay, according to multiple guest reviews. Satisfied guests describe the personnel as friendly, helpful and professional, from the reception desk to the cleaning staff. The restaurant and bar staff are also commended for being kind, attentive and discreet. The concierges, such as Marjan and Peter, receive special mentions for being super helpful and friendly. Guests appreciate the warm welcome and excellent service provided by the accommodating and competent staff. The hotel's location is convenient and the ambiance is delightful, thanks to the well-trained and polite staff. Overall, a stay at this elegant hotel is made even more enjoyable by the exceptional hospitality of the staff.

Spa
The Hotel Kempinski Palace Portorož offers an amazing spa experience to its guests. The new wellness area features two saunas, a steam bath, a large indoor pool and a whirlpool. Guests have access to sufficient towels and water in the wellness area. The spa offers quality massages that guests highly recommend with names like Bojan and Ester receiving special praise. The spa is clean and well-maintained with a beautiful indoor and outdoor pool and a relaxing Jacuzzi. However, some guests found the spa area to be crowded at times, especially in the afternoon. The hotel allows nudity in some areas for hygiene reasons, but some guests found it uncomfortable to see other guests walking nude in common areas of the spa. The restaurant and breakfast service were also highly rated by guests. Overall, the Hotel Kempinski Palace Portorož offers a top-notch spa experience for its guests with stunning facilities and great service.

Pool
The Hotel Kempinski Palace Portorož boasts beautiful indoor and outdoor pool areas, including a large indoor pool, jacuzzi and new wellness facilities such as saunas and steam baths. However, some guests mentioned that the water can be cold and warning signs were posted to remind parents to watch their children's behavior around the pool. The hotel also has its own private beach area for guests to enjoy. While some reviewers noted that the pool area could get crowded, overall it was clean and well-maintained. Some guests appreciated that the pool had heated sea water, while others mentioned that it did not offer an ocean view. Additionally, a few reviewers noted some litter around the pool area, which was quickly addressed by hotel staff. Overall, the hotel pool was a highlight for many guests, providing a relaxing oasis during the heat wave.

Beach
Hotel Kempinski Palace Portorož boasts a prime location right next to a beautiful beach, where guests can take leisurely walks along the typical promenade to Portoroz. The private beach is conveniently located across the street and comes equipped with comfortable loungers and refreshing water throughout the day. Meanwhile, some reviews mention a stunning view of the sea from the rooms, making for an even more delightful beach holiday. As for amenities, the hotel offers a pool area with sea water as well for those who prefer to swim without sand. However, some reviews noted that the beach could get a bit crowded, yet the attentive pool and beach teams are always ready to help. Some guests also lamented that they arrived too late in the season to take advantage of the beach's amenities. Overall, the beach area provides a great place to relax and enjoy the stunning Adriatic Sea.

Parking
The Hotel Kempinski Palace Portorož offers a variety of parking options to its guests. There is a parking lot with EV charging stations available, as well as free parking directly in front of the hotel. The hotel also provides valet parking for those who prefer it. Some guests have mentioned that the parking lot is particularly spacious, making parking easy and convenient. While there are some reports of parking only being available with valet service, overall guests are pleased with the excellent free parking options offered at the hotel.

5 Star
Hotel Kempinski Palace Portorož is a top-notch 5-star hotel that offers exceptional facilities and services. Guests have described their experience as perfect and cannot wait to come back. They were impressed with the luxurious rooms, exclusive amenities and top-notch service provided by the staff. Although some guests had minor complaints about the bathrooms needing a bit of renovation and the shower curtains not matching the hotel's overall grandeur, the hotel still meets the 5-star rating. Many guests highly recommend this hotel and agree that it is the best hotel in Portoroz.

Luxury
Hotel Kempinski Palace Portorož is a luxurious 5-star property that exceeds all expectations when it comes to offering comfortable and elegant amenities to its guests. The hotel has a timeless and modern design with an undeniable sense of luxury that can be felt throughout. From the exceptional service to the stylish decor, Kempinski is the epitome of class and sophistication. The hotel offers a peaceful and tranquil atmosphere that makes it unique and guests are sure to have an unforgettable stay. No wonder guests rave about the Kempinski Palace Portorož being one of the best hotels they’ve stayed in with many rating it above 5 stars in terms of comfort, design and style. Overall, Kempinski Palace Portorož is an exceptional and highly recommended hotel that features soulful traditions and world-class comfort.


Yes, Hotel Kempinski Palace Portorož has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel Kempinski Palace Portorož. For more information, read the answers to the Spa questionnaire

Yes, Hotel Kempinski Palace Portorož welcomes dogs.

Yes, parking facilities are available at Hotel Kempinski Palace Portorož.

Yes, Hotel Kempinski Palace Portorož has a gym.

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