Hotel Arha Potes & Spa
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Summary of reviewsHotel Arha Potes & Spa captures attention mainly through its prime location in the heart of Potes, Cantabria. The hotel is perfectly situated, offering easy access to local shops, bars, restaurants and outdoor activities like hiking and cycling in the Picos de Europa. Guests value the convenience of exploring Potes on foot and the peaceful surroundings providing a restful stay. Despite occasional parking challenges, the location significantly enhances the experience, delivering excellent value for money.
When it comes to breakfast, guests appreciate a varied buffet including fruits, yogurts, breads, juices and cold cuts, alongside attentive staff ensuring cleanliness. However, the breakfast space is sometimes cramped and some guests found the options limited and basic. The hotel does not have an on-site restaurant for dinner, but lunchtime and nearby tapas options are enjoyed by many.
Room experiences at Hotel Arha Potes & Spa are mixed. Positive reviews mention spacious, clean and updated rooms with comfortable beds. However, many guests have pointed out issues such as small and dark spaces, outdated and poorly maintained rooms, noise due to thin walls and discrepancies between actual rooms and those advertised in photos. Cleanliness standards are generally praised in the rooms, although there are notable criticisms regarding areas needing deeper cleaning and updates.
The staff at Hotel Arha Potes & Spa receive high praise for their friendliness, helpfulness and the welcoming atmosphere they create. Even though there were occasional reports of unhelpful staff, the overall guest consensus is very positive, spotlighting the staff as a key strength of the hotel.
WiFi connectivity at the hotel is a common issue with many guests reporting unreliable or non-existent internet access. Those requiring stable internet should be prepared for potential challenges.
The spa at the hotel, though small and suitable for couples seeking privacy, also receives mixed feedback. Guests appreciate the exclusive booking system and the relaxing atmosphere, but issues with broken equipment and maintenance have been noted. The spa services do come at an extra charge and are only available in the afternoons by reservation.
Bed comfort varies—a number of guests find them spacious and firm, contributing to good sleep, while others report discomfort due to hard mattresses, thin pillows and noisy frames and headboards. Bedding cleanliness concerns are occasionally mentioned as well.
Accessibility presents challenges, particularly for those with reduced mobility, due to stairs, cobblestones, inclines and a lack of elevators or ramps within the hotel. However, free public parking nearby is a convenience for those arriving by car.
For pet owners, the hotel accepts dogs with a supplementary charge, although pets are restricted to certain areas and lack special amenities. This pet-friendly policy is appreciated but seen as less ideal for extended stays due to the additional costs and limited pet services.
In summary, Hotel Arha Potes & Spa is highly regarded for its central location, friendly staff and clean rooms while facing critiques on room maintenance, breakfast variety, internet reliability and accessibility. Those seeking a convenient base to explore Potes will find it a suitable option, particularly if they appreciate friendly service and don't rely heavily on in-room WiFi or have specific accessibility needs.
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When it comes to breakfast, guests appreciate a varied buffet including fruits, yogurts, breads, juices and cold cuts, alongside attentive staff ensuring cleanliness. However, the breakfast space is sometimes cramped and some guests found the options limited and basic. The hotel does not have an on-site restaurant for dinner, but lunchtime and nearby tapas options are enjoyed by many.
Room experiences at Hotel Arha Potes & Spa are mixed. Positive reviews mention spacious, clean and updated rooms with comfortable beds. However, many guests have pointed out issues such as small and dark spaces, outdated and poorly maintained rooms, noise due to thin walls and discrepancies between actual rooms and those advertised in photos. Cleanliness standards are generally praised in the rooms, although there are notable criticisms regarding areas needing deeper cleaning and updates.
The staff at Hotel Arha Potes & Spa receive high praise for their friendliness, helpfulness and the welcoming atmosphere they create. Even though there were occasional reports of unhelpful staff, the overall guest consensus is very positive, spotlighting the staff as a key strength of the hotel.
WiFi connectivity at the hotel is a common issue with many guests reporting unreliable or non-existent internet access. Those requiring stable internet should be prepared for potential challenges.
The spa at the hotel, though small and suitable for couples seeking privacy, also receives mixed feedback. Guests appreciate the exclusive booking system and the relaxing atmosphere, but issues with broken equipment and maintenance have been noted. The spa services do come at an extra charge and are only available in the afternoons by reservation.
Bed comfort varies—a number of guests find them spacious and firm, contributing to good sleep, while others report discomfort due to hard mattresses, thin pillows and noisy frames and headboards. Bedding cleanliness concerns are occasionally mentioned as well.
Accessibility presents challenges, particularly for those with reduced mobility, due to stairs, cobblestones, inclines and a lack of elevators or ramps within the hotel. However, free public parking nearby is a convenience for those arriving by car.
For pet owners, the hotel accepts dogs with a supplementary charge, although pets are restricted to certain areas and lack special amenities. This pet-friendly policy is appreciated but seen as less ideal for extended stays due to the additional costs and limited pet services.
In summary, Hotel Arha Potes & Spa is highly regarded for its central location, friendly staff and clean rooms while facing critiques on room maintenance, breakfast variety, internet reliability and accessibility. Those seeking a convenient base to explore Potes will find it a suitable option, particularly if they appreciate friendly service and don't rely heavily on in-room WiFi or have specific accessibility needs.
Hotel with Spa
This hotel provides spa services in the Potes area, offering a relaxing experience within a beautiful natural setting. It's a good option for those looking to combine spa treatments with exploring the Picos de Europa.
Dog Friendly Hotel
This hotel in Potes is pet-friendly and includes a spa. The combination of spa facilities and pet-friendly policies makes it a good option.
Cheap Hotel
Accessible Hotel
Guest Reviews
Hotel Arha Potes & Spa boasts an enviable location in the heart of the picturesque town of Potes, Cantabria. Nestled close to the main attractions yet in a peaceful spot, the hotel's central position allows easy access to local shops, bars and restaurants. Reviewers frequently praise its perfect, unbeatable location, making it ideal for exploring Potes and its surroundings on foot. Guests appreciate the proximity to several hiking and cycling routes in the Picos de Europa, enhancing its appeal as a base for outdoor activities.
The quiet environs offer a restful stay, complemented by the friendly and welcoming staff. Despite occasional difficulties with parking, the hotel's location remains a significant highlight, providing excellent value for money. The convenience of being steps away from key landmarks and the town's vibrant core ensures that visitors can fully enjoy their stay without needing transportation. Overall, Hotel Arha Potes & Spa stands out for its superb and strategic location, making it a highly recommended choice for travelers seeking to explore Potes.
When it comes to breakfast at Hotel Arha Potes & Spa, guest reviews reveal a mix of positive highlights and notable areas for improvement. Many guests appreciated the "perfect" and "good" breakfast, describing it as "quite complete" with a varied buffet that includes fruit, yogurts, different types of bread, juices and cold cuts. Guests were pleased with the attentive staff ensuring the buffet was replenished and noted the cleanliness and organization of the breakfast area.
However, some reviews indicated that the breakfast could be more varied and improve in quality. Certain guests found the options to be limited, describing the breakfast as "basic" or "mediocre" and felt that it was not worth the price. Frequent mentions were made about the small and cramped breakfast space, which sometimes led to queues and a stressful experience. Despite these drawbacks, the inclusion of breakfast in the room rate was generally seen as a positive aspect and most guests found it sufficient for starting their day in the beautiful Cantabria region.
Hotel Arha Potes & Spa has received mixed feedback regarding its dining options. Guests have noted that while lunch offerings and the opportunity to enjoy tapas nearby were highlights, the breakfast experience left something to be desired. The breakfast was described as lacking variety and completeness with only a few options available. Additionally, some guests found the breakfast area to be poorly lit. There was no open restaurant on-site for dinner and the value of the food compared to its price was questioned by some visitors. On the positive side, outside dining options for tapas received favorable mentions, indicating that guests can find enjoyable meals within the vicinity.
Hotel Arha Potes & Spa offers a mix of experiences when it comes to their rooms. Positively, many guests found the rooms to be spacious, clean and cozy. There are mentions of large, comfortable rooms with good-sized bathrooms. Some guests appreciated rooms that were updated, clean and even beautiful. The hotel has an enviable location close to the picturesque sights of Potes, making it convenient for visitors.
However, there are several noted drawbacks. The size of the rooms varies considerably with numerous mentions of very small and dark spaces. There are frequent complaints about outdated and poorly maintained rooms and bathrooms. Issues such as peeling paint, dirty walls, broken fixtures and inadequate soundproofing were highlighted. Many guests found their rooms to be significantly different from those advertised in photos, often lacking light or facing interior courtyards which let in little natural light.
In terms of facilities, several rooms had problems such as old or broken furniture, non-functional heating and signs of mold and humidity. Guests also reported noisy environments due to thin walls and floors, making it hard to rest adequately.
While the hotel seems to manage well in terms of room cleanliness and comfort in some cases, the majority of feedback suggests a need for significant renovations and better maintenance to meet guest expectations.
Hotel Arha Potes & Spa has garnered mixed reviews regarding the comfort of its beds. On the positive side, many guests have praised the beds for being comfortable with several highlighting the good size and firmness of the mattresses. Notable mentions include descriptions of the beds as very comfortable, spacious and equipped with firm mattresses that some guests deemed ideal for a restful sleep.
However, there are a significant number of negative comments as well. Some guests reported discomfort due to hard mattresses and thin or lumpy pillows. Noise was a recurrent issue with mentions of squeaky bed frames and loose headboards, contributing to disturbed sleep. Specific complaints about extra beds and sofa beds being particularly uncomfortable and inappropriate were also frequent. Additionally, there were isolated mentions of dirty or old bedding and stained bedsheets, which detracted from the overall experience.
Overall, while some guests found the beds at Hotel Arha Potes & Spa to be comfortable and conducive to a good night's rest, others experienced significant discomfort and noise issues that impacted their stay.
Reviews for Hotel Arha Potes & Spa reveal a mix of positive and negative comments regarding its cleanliness and facilities. On the positive side, many guests praised the hotel for its clean rooms and overall hotel cleanliness with several mentioning that the accommodations were very clean, neat and tidy. Guests also appreciated the friendly staff and found the beds to be comfortable. Some highlighted the perfect location of the hotel within Potes as an added advantage, making the stay convenient.
However, there were significant criticisms as well. Numerous guests reported issues related to poor cleaning standards, such as dirty curtains, dusty corners, dirty blinds and damp or moldy ceilings. Some bathrooms were found to be unclean with hairs on floors and in bathtubs. There were mentions of cobwebs and dead insects in rooms and various reviewers noted that some towels and bed sheets were stained or had holes. The property appears to be quite dated with cracked ceilings, antique furniture and worn-out facilities adding to a sense of neglect.
Noise was also a recurrent issue with reports of poorly soundproofed walls and windows. The need for deeper cleaning and maintenance updates was frequently mentioned. Despite these challenges, the hotel's cleanliness was considered sufficient by some and its general condition didn't detract from the overall experience for others who emphasized cleanliness in specific areas like the bedrooms.
In summary, while Hotel Arha Potes & Spa has received commendations for its clean rooms and central location, it faces consistent feedback regarding issues in maintaining cleanliness and updating its aging facilities.
Hotel Arha Potes & Spa boasts an outstanding reputation for its exceptionally helpful and friendly staff. Visitors often highlight the excellent service provided by employees, particularly noting the kindness and attentiveness of the reception team. The central location of the hotel is another favorable attribute, making it a convenient spot for guests.
Many guests found the staff to be personable, approachable and always willing to assist with any needs. The breakfast service received praise, as did the overall cleanliness and upkeep of the hotel facilities. Several visitors described the staff as incredible and fantastic and compliments like attentive, lovely and professionals were frequently mentioned.
However, not all feedback was positive with a few guests reporting less favorable experiences with specific staff members being unhelpful, rude or disorganized. Despite these instances, the general consensus holds the staff in high regard for their consistent kindness and excellent service, ensuring a warm and welcoming stay for most visitors.
Overall, Hotel Arha Potes & Spa's reputation is elevated by the dedication and friendliness of its team, making it a recommended choice for travelers appreciating central locations and superb customer service.
Travelers to Hotel Arha Potes & Spa often mention challenges with the hotel's WiFi. Many found the internet connection unreliable with complaints of the WiFi not reaching the rooms or common areas like the dining room. Some guests reported the WiFi as weak or entirely non-existent, leading to frustration when trying to connect. Although a few mentions noted that WiFi was available, it appears that strong, consistent coverage is not a given. For those requiring steady internet access during their stay, it would be advisable to prepare for potential connectivity issues.
Visitors to Hotel Arha Potes & Spa have shared mixed feedback about its spa facilities. Many guests appreciated the private, intimate setting of the spa, which is described as small but ideal for couples looking for a relaxing experience. The exclusive use and privacy of the spa were notable highlights with some finding it delightful, especially after a day of hiking. The necessity of booking in advance ensured that the space was available for personal enjoyment.
The spa services, which include a jacuzzi and sauna, are frequently praised for providing a good time of relaxation. However, it is important to note that the amenities come at an additional cost of approximately 15 euros per person and availability is limited to afternoons, necessitating prior arrangements.
On the downside, some visitors remarked that the spa facilities were in need of maintenance with broken equipment and misleading photos causing disappointment. Issues such as a sandy and oily whirlpool, non-functioning sauna and overall lack of upkeep were pointed out by a few guests. There were also instances of insufficient service and limited access, which restricted some visitors from enjoying the spa.
Despite these drawbacks, those who managed to use the spa generally found it to be a wonderful perk, contributing positively to their overall stay at the hotel.
Hotel Arha Potes & Spa's accessibility poses several challenges for guests with disabilities despite some positive features. Notably, the hotel is close to a free public parking area situated just a few meters away, making it convenient for those arriving by car to park nearby. However, reaching the hotel itself can be quite complicated. The access involves navigating either stairs, cobblestones or inclines, which are problematic for those with reduced mobility. The interior also has several steps and no elevator or ramp, making room access difficult. Additionally, some rooms have cramped bathrooms, adding to the accessibility issues. Overall, while the nearby free parking is a perk, the numerous physical barriers make it less suitable for guests with disabilities.
Hotel Arha Potes & Spa provides the option to stay with pets, making it suitable for those who travel with their furry companions. Pets are accepted at the hotel and guests have appreciated the friendly treatment towards their animals. However, there's a supplementary charge of €10 to €15 per pet, which has been noted by several guests as a downside. Despite the additional cost, pets are only allowed in the rooms and not in other areas like the cafeteria and there are no special amenities or accessories provided for pets. While the staff is welcoming and friendly to pets, some guests have felt that the pet policy could be improved. Overall, the hotel is one of the few in the area that accepts dogs, making it acceptable for short stays with pets. However, the lack of dedicated pet services and perceived high charges might make it less ideal for longer stays.
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Location
The quiet environs offer a restful stay, complemented by the friendly and welcoming staff. Despite occasional difficulties with parking, the hotel's location remains a significant highlight, providing excellent value for money. The convenience of being steps away from key landmarks and the town's vibrant core ensures that visitors can fully enjoy their stay without needing transportation. Overall, Hotel Arha Potes & Spa stands out for its superb and strategic location, making it a highly recommended choice for travelers seeking to explore Potes.
Breakfast
However, some reviews indicated that the breakfast could be more varied and improve in quality. Certain guests found the options to be limited, describing the breakfast as "basic" or "mediocre" and felt that it was not worth the price. Frequent mentions were made about the small and cramped breakfast space, which sometimes led to queues and a stressful experience. Despite these drawbacks, the inclusion of breakfast in the room rate was generally seen as a positive aspect and most guests found it sufficient for starting their day in the beautiful Cantabria region.
Dinner
Rooms
However, there are several noted drawbacks. The size of the rooms varies considerably with numerous mentions of very small and dark spaces. There are frequent complaints about outdated and poorly maintained rooms and bathrooms. Issues such as peeling paint, dirty walls, broken fixtures and inadequate soundproofing were highlighted. Many guests found their rooms to be significantly different from those advertised in photos, often lacking light or facing interior courtyards which let in little natural light.
In terms of facilities, several rooms had problems such as old or broken furniture, non-functional heating and signs of mold and humidity. Guests also reported noisy environments due to thin walls and floors, making it hard to rest adequately.
While the hotel seems to manage well in terms of room cleanliness and comfort in some cases, the majority of feedback suggests a need for significant renovations and better maintenance to meet guest expectations.
Beds
However, there are a significant number of negative comments as well. Some guests reported discomfort due to hard mattresses and thin or lumpy pillows. Noise was a recurrent issue with mentions of squeaky bed frames and loose headboards, contributing to disturbed sleep. Specific complaints about extra beds and sofa beds being particularly uncomfortable and inappropriate were also frequent. Additionally, there were isolated mentions of dirty or old bedding and stained bedsheets, which detracted from the overall experience.
Overall, while some guests found the beds at Hotel Arha Potes & Spa to be comfortable and conducive to a good night's rest, others experienced significant discomfort and noise issues that impacted their stay.
Cleanliness
However, there were significant criticisms as well. Numerous guests reported issues related to poor cleaning standards, such as dirty curtains, dusty corners, dirty blinds and damp or moldy ceilings. Some bathrooms were found to be unclean with hairs on floors and in bathtubs. There were mentions of cobwebs and dead insects in rooms and various reviewers noted that some towels and bed sheets were stained or had holes. The property appears to be quite dated with cracked ceilings, antique furniture and worn-out facilities adding to a sense of neglect.
Noise was also a recurrent issue with reports of poorly soundproofed walls and windows. The need for deeper cleaning and maintenance updates was frequently mentioned. Despite these challenges, the hotel's cleanliness was considered sufficient by some and its general condition didn't detract from the overall experience for others who emphasized cleanliness in specific areas like the bedrooms.
In summary, while Hotel Arha Potes & Spa has received commendations for its clean rooms and central location, it faces consistent feedback regarding issues in maintaining cleanliness and updating its aging facilities.
Staff
Many guests found the staff to be personable, approachable and always willing to assist with any needs. The breakfast service received praise, as did the overall cleanliness and upkeep of the hotel facilities. Several visitors described the staff as incredible and fantastic and compliments like attentive, lovely and professionals were frequently mentioned.
However, not all feedback was positive with a few guests reporting less favorable experiences with specific staff members being unhelpful, rude or disorganized. Despite these instances, the general consensus holds the staff in high regard for their consistent kindness and excellent service, ensuring a warm and welcoming stay for most visitors.
Overall, Hotel Arha Potes & Spa's reputation is elevated by the dedication and friendliness of its team, making it a recommended choice for travelers appreciating central locations and superb customer service.
Wi-Fi
Spa
The spa services, which include a jacuzzi and sauna, are frequently praised for providing a good time of relaxation. However, it is important to note that the amenities come at an additional cost of approximately 15 euros per person and availability is limited to afternoons, necessitating prior arrangements.
On the downside, some visitors remarked that the spa facilities were in need of maintenance with broken equipment and misleading photos causing disappointment. Issues such as a sandy and oily whirlpool, non-functioning sauna and overall lack of upkeep were pointed out by a few guests. There were also instances of insufficient service and limited access, which restricted some visitors from enjoying the spa.
Despite these drawbacks, those who managed to use the spa generally found it to be a wonderful perk, contributing positively to their overall stay at the hotel.
Accessible
Dog Friendly
No, Hotel Arha Potes & Spa doesn't have any pool.
Yes, a spa is available at Hotel Arha Potes & Spa.
Yes, Hotel Arha Potes & Spa welcomes dogs.
No, parking facilities aren't available at Hotel Arha Potes & Spa.
No, Hotel Arha Potes & Spa doesn't have a gym.
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