Accessible HotelThe Pousada da Serra da Estrela is wheelchair accessible and features toilets with grab rails, upper floors accessible by elevator, and emergency cords in the bathrooms.
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Summary of reviews related to the 'Accessible' categoryPousada da Serra da Estrela offers a range of accessible features that cater to guests with disabilities. The hotel's location, nestled in nature yet close to the highway, is highly accessible, allowing easy road access to the main center. The site boasts good accessibility, facilitated by elevator access and accessible parking spots.
The property provides convenient amenities, including a spa, sauna and pool which are accessible and included in the price for children under 12 years old. Additional services such as web accessibility further enhance ease for guests. The presence of accessible rooms and overall good facilities for people with reduced mobility contribute positively to the experience.
However, there are some challenges noted. There is only one elevator servicing all floors and apartments and its heavy door could be problematic for those with reduced mobility. Issues with bathroom and hallway accessibility were reported and while parking is available, some guests highlighted difficulty in accessing the elevator. Despite these points, many reviews showed satisfaction with the accessible offerings of the hotel.
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