4-Star HotelLocated near Brava Beach, this hotel provides modern amenities and a convenient location. It offers comfortable rooms, on-site dining, and excellent service, making it a great choice for both leisure and business travelers.
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Summary of reviews related to the '4 Star' categoryHilton Garden Inn Praia Brava offers a mixed experience with some elements meeting expectations and others falling short. The hotel's structure corresponds well with the pricing and it generally upholds the Hilton classification. The property incorporates typical four-star services and lives up to the Hilton Garden Inn standard, making it reasonable for a four-star business environment.
However, there are inconsistencies in maintaining the Hilton brand's quality. Multiple guests reported that the hotel doesn't fully meet the Hilton standards. Issues such as unclean restaurant areas, undersized blackout curtains leading to bright rooms in the morning and audible conversations in the bathroom detract from the overall guest experience. Additionally, the breakfast service is often criticized for being poor with complaints about understaffed and poorly trained employees who do not adhere closely to COVID protocols. Some operational problems were also noted, such as a fan left running all night due to management decisions.
While the hotel has potential, these issues suggest it struggles to fully achieve the four-star rating it aspires to and that guests expect from a Hilton property.
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