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Summary of reviewsTrident Inn & Suites in Baton Rouge offers an appealing location that is highly praised by guests. Positioned conveniently near a variety of dining options and major transport routes like the I-10 freeway, the hotel boasts easy access to vibrant local attractions, making it a favored choice among travelers for comfort and convenience.
The accommodations receive a range of reviews, with some guests appreciating recently remodeled rooms that feature modern amenities such as TVs and refrigerators, describing them as comfortable and homely. However, there is a noticeable variability in room quality. While certain rooms meet expectations, others face challenges with cleanliness and maintenance, including issues such as mold, unpleasant odors, and malfunctioning appliances.
Cleanliness is a pressing concern, as various reviews point out significant issues such as mold, roach infestations, and general dirtiness in both rooms and common areas. Maintenance problems, including leaking bathrooms and non-functional amenities, further diminish the experience for some guests, underscoring the need for substantial improvements in this area.
Guest feedback about the staff is mixed. While many commend certain staff members for their friendly and helpful demeanor, others report rudeness and a lack of assistance, particularly from the front desk. Despite this, the commendable efforts of individual employees who provide exceptional service and support are acknowledged, suggesting potential for improvement through better staff training and customer service skills.
Regarding the beds, many guests find them comfortable and well-placed within the room layout. This positive aspect contributes to an overall cozy stay. Nevertheless, reviews also highlight cleanliness issues, such as dirty bedding, and inconsistencies in bed quality, with a few experiencing worn or broken beds.
Overall, Trident Inn & Suites in Baton Rouge attracts guests with its superb location and occasional positive room experiences. However, there are clear areas for improvement in cleanliness, room maintenance, and customer service to enhance the overall guest experience.
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Hotel with Rooms With Jacuzzi / Hot-tub
