Accessible HotelThe Alverton, a Grade II listed building, has three ground floor accessible rooms and a lift providing access to other bedrooms. The restaurant, bar, and four event rooms are on the ground floor and accessible. There is a wheelchair ramp to the outdoor terrace, a disabled toilet on the ground floor, and disabled parking.
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Summary of reviews related to the 'Accessible' categoryThe Alverton presents a mixed experience for guests with disabilities. On the positive side, the hotel offers "excellent accessibility" with "easy access" to several areas and an accessible room is available. The staff are noted to be helpful and the premises are described as "very clean and smelled amazing." Additionally, there are "electric car chargers" and "disabled parking" options, although parking by the front entrance can sometimes be unavailable but they do accommodate nearby. The main entrance driving guidance is helpful and the walk to reception is easy and accessible.
However, there are significant challenges for guests with mobility issues. Access to areas like the annex building and certain rooms can be problematic due to the lack of lift access, requiring guests to navigate stairs, which can be tough for those with reduced mobility. The hotel sits up a steep slope, making it difficult for older guests. Interior features such as the absence of soap dishes, holders near the bath and inside ankle grab handles further complicate ease of use for older or disabled visitors. Confusing signage and steep inclines add to the accessibility concerns. Overall, while there are several facilities and thoughtful provisions for disabled guests, there remains room for improvement in making The Alverton more universally accessible.
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