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Summary of reviewsVelvet Hotel & Restaurant in Suwałki stands out as a highly recommended accommodation option, largely due to its prime location and extensive amenities. Nestled conveniently near the city center and main street, guests enjoy easy access to shopping centers, food outlets and local attractions such as the main square and water park, all within a peaceful and quiet neighborhood. The availability of free parking, including an underground garage, further enhances its appeal for those traveling by car.
The dining experience at Velvet Hotel & Restaurant receives high accolades, particularly for its breakfast buffet and Italian restaurant. The breakfast buffet offers a wide array of delicious options, catering to various tastes with fresh and creative selections. The Italian restaurant is praised for its excellent cuisine and welcoming atmosphere, despite occasional slow service and some areas for improvement regarding vegetarian offerings.
Guests consistently appreciate the cleanliness and comfort of the rooms, which are described as spacious, modern and well-maintained. The stylish interior and modern bathroom features contribute to a cozy and pleasant stay. The rooms, particularly family-friendly ones, are equipped with amenities like minibars and adjustable temperatures, although minor issues such as occasional incomplete cleaning or temperature control concerns are noted.
The staff at Velvet Hotel & Restaurant earns high marks for their friendliness, professionalism and attentiveness. Guests often highlight the positive interactions with the reception team and the overall helpfulness of the hotel personnel, enhancing the overall experience.
The hotel's gym and spa amenities add further value with the gym being described as well-equipped and conveniently accessible and the spa offering a pleasant atmosphere despite minor maintenance issues. The pool, sauna and other facilities contribute to a relaxing stay.
Velvet Hotel & Restaurant also caters well to families and pet owners, providing spacious family rooms, accommodating pet policies and suitable facilities for guests with disabilities. While the WiFi service has mixed reviews, ranging from excellent to problematic and the elevator could use some maintenance, the general sentiment toward the hotel's services and facilities remains positive.
Overall, Velvet Hotel & Restaurant delivers a high standard of accommodation for its three-star rating, often exceeding guest expectations and providing good value for money. Its comprehensive amenities, excellent location and dedicated staff make it a reliable and highly recommended choice for travelers to Suwałki.
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