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Hotels Taking Steps Towards Sustainability in Puerto Rico
56 HOTELS IN PUERTO RICOMost popular user searches in Puerto Rico: hotels with all inclusive packages, hotels near golf courses and 3-star hotels.
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Summary of reviews
Wyndham Palmas Beach and Golf Boutique Resort enjoys high praise for its prime location, beautiful surroundings and well-maintained landscaping. The easy access to various coastal regions and the security of the gated community add to the overall convenience and safety appreciated by guests. The resort's on-site amenities, such as the welcoming lobby, café and spectacular views, enhance the guest experience, making it an ideal spot for relaxation and exploration.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
The rooms at the resort are often highlighted for their spaciousness, comfort and cleanliness. Guests commend the comfortable beds and the quietness of the rooms, which contribute to a pleasant stay. Although there are occasional mentions of outdated facilities and lapses in hygiene, the generally positive feedback emphasizes the roominess and comfort provided.
Cleanliness across the resort also receives commendations with many guests finding the facilities well-kept and the staff friendly. Specific issues are occasionally noted, but the overall sentiment reflects satisfaction with the resort's upkeep and the welcoming environment created by the attentive staff.
The resort's staff stands out for their friendliness and hospitality with guests consistently praising their helpfulness and the excellent service at the front desk. While there are minor concerns regarding the staff being short-staffed at the pool bar, the overall impression is one of a supportive and accommodating team.
One of the resort's most celebrated features is its pool area. Guests rave about the beautiful pool design, the relaxing ambiance and the variety of pool options catering to different preferences. Despite isolated issues with pool cleanliness, the majority of reviews highlight the pools as a key asset, complementing the picturesque surroundings and enhancing the overall resort experience.
The breakfast at the resort has mixed reviews. Many guests enjoy the delicious, high-quality offerings, particularly when dining on the outside patio of Trova. However, a significant number express concerns over the variety and value, suggesting room for improvement in the breakfast service.
Similarly, the dinner experience receives mixed feedback. While the food quality and service at Trova are praised, guests often point out the limited menu variety, high prices and portion sizes as areas needing enhancement. Families with children find the menu less accommodating, often leading them to dine elsewhere.
The beach near the resort is a topic of mixed opinions. Some guests appreciate its beauty, but many find the sea conditions unsafe and the beach itself poorly maintained. As a result, many prefer to enjoy the resort's other amenities instead.
Despite occasional shortcomings in some areas, the overall reviews of Wyndham Palmas Beach and Golf Boutique Resort are largely positive with its prime location, attentive staff, comfortable accommodations and delightful pool area being the most frequently praised aspects.
Categories
Sustainability Journey
Golf
Beach
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Sustainability Journey
This aparthotel is listed as taking steps towards sustainability. While specific details are not extensively provided, its inclusion in relevant listings indicates some level of commitment to green practices.
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Sustainability Journey
This historic B&B in Old San Juan is Green Key certified. It is housed in a restored Spanish colonial home and incorporates local art and antiques. The owners are committed to sustainability and sharing their knowledge of eco-friendly practices.
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Summary of reviews
El Blok is a modern and stylish hotel with an unbeatable location right across from a beautiful beach. The hotel's cool vibe adds to the overall experience, making it the perfect spot for your stay. The location is fantastic, close to both the beach and restaurants and the stunning views are sure to leave you in awe. The hotel bar has water readily available and you can take a walk along the beach or simply sit and admire the views. Come and experience the magic of El Blok with the ocean just steps away.
Categories
Sustainability Journey
Beach
Boutique-Style
From $298
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Sustainability Journey
Questionnaire
Certifications:
Green Key Global (greenkeyglobal.com)
Answers last updated by our editors
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Sustainability Journey
The Royal Sonesta San Juan is introducing new strategies and daily initiatives to run the hotel more efficiently and earth friendly. They have reduced paper by introducing communication via electronic technology and energy and water reduction is a top priority.
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Sustainability Journey
The Sheraton Puerto Rico Resort & Casino is LEED certified, the first new hotel development in Puerto Rico to achieve this certification. It incorporates energy efficiency measures and controls, and has implemented a sustainable operations program.
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Summary of reviews
The St. Regis Bahia Beach Resort in Puerto Rico offers a range of dining options with some standout choices such as the beach club restaurant and Sunset Sushi on Friday nights. While some guests found the food to be just okay and overpriced, the resort still caters to different tastes and preferences. The staff at the resort is described as warm, friendly and incredibly attentive with guests feeling like part of an extended family. There were a few negative experiences with reception and a waiter, but overall, the staff is well-trained and accommodating. Overall, the St. Regis Bahia Beach Resort is highly recommended for its fantastic customer service and dining options.
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Sustainability Journey
Beachfront
Luxury
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Sustainability Journey
This hotel is listed as a green hotel. While specific details on all practices are not available, its inclusion in green hotel listings indicates a commitment to environmental initiatives.
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Summary of reviews
Hotel Rumbao, a Tribute Portfolio Hotel, stands out for its exceptional location in the heart of Old San Juan, which offers guests unrivaled access to historic sites, shopping and dining options. Its proximity to the cruise terminal further simplifies pre- and post-cruise arrangements while the scenic views of the harbor add to the visual appeal. Guests consistently commend the friendly and helpful staff for creating a welcoming atmosphere, contributing significantly to the overall positive experience.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
Breakfast at the hotel garners mixed feedback. While many guests appreciate the varied and delicious offerings, including the high-quality breakfast buffet, some find the cost prohibitive and the selection limited, especially for those with specific dietary needs. Despite these drawbacks, the breakfast remains a highlight for many travelers.
Onsite dining experiences are also mixed, receiving praise for well-prepared and tasty food and courteous staff. However, the restaurant's limited hours and inconsistency in service availability can be a setback for those needing more flexible dining options.
Accommodation at Hotel Rumbao features spacious, modern rooms that are generally clean and comfortable. However, some guests have highlighted inconsistencies such as outdated furniture, poor lighting and occasional non-functional amenities. While most reviews are positive about the cleanliness, ongoing renovations have led to some issues like dusty conditions and housekeeping lapses.
The hotel staff is frequently praised for their friendly, helpful and accommodating nature, enhancing many guests' experiences despite occasional reports of inattentive service from a minority of employees.
WiFi service at the hotel receives mixed reviews with guests noting strong coverage in areas where it is available but pointing out issues with slow and inconsistent connectivity. Improvements in coverage and reliability are needed to meet modern expectations better.
The gym at the hotel, though small, is well-equipped and well-maintained, meeting most guests' fitness needs despite some minor issues like the absence of towels and cups.
The rooftop pool offers stunning views and a pleasant ambiance, though it suffers from being small, sometimes overcrowded and needing better maintenance. Cleanliness and renovation improvements could further enhance this facility.
Parking options are affordable and nearby, but not adjacent to the hotel, requiring a short walk that can be inconvenient. While valet parking is available and appreciated, it can be pricey and its availability inconsistent.
Family-friendliness at the hotel is somewhat mixed. While the staff's friendliness and the hotel's location add to the appeal for families, the facilities and amenities specific to family needs are not always adequate and more attention to family-friendly offerings could improve the experience.
For nightlife, Hotel Rumbao’s location is ideal, placing guests near vibrant entertainment spots and popular venues, appealing to those seeking an active nightlife experience in San Juan.
In summary, Hotel Rumbao offers a highly favorable location, friendly staff and comfortable accommodations with some areas, particularly breakfast costs, room updates, WiFi and pool maintenance needing attention to meet all guests' expectations fully.
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Sustainability Journey
Luxury
Honeymoon
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Sustainability Journey
Dog Friendly
Dog Play Area
Dogs Stay Free
Parking
$
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Summary of reviews
Selva Boutique Hotel - Luquillo Oceanfront Retreat - Adults Only provides a tranquil and picturesque beachside getaway for adults. With a prime oceanfront location near Playa Fortuna and a short distance from El Yunque National Forest, the hotel offers stunning sea views, calming wave sounds and easy access to local attractions, dining and activities. Guests frequently praise its serene atmosphere, cleanliness and the breathtaking views from rooms and balconies, making it an ideal retreat for those seeking relaxation and adventure.
The breakfast situation at the hotel is a point of contention with guests often desiring a more substantial morning meal option. While coffee and occasional snacks are provided, the absence of a full breakfast service detracts from the overall experience. However, the close proximity to excellent local breakfast spots, like nearby bakeries and cafés, somewhat compensates for this shortfall.
Dining options around the hotel are plentiful and varied with many restaurants and bars within walking distance, including the popular Luquillo Kiosks. The staff provides helpful recommendations, adding a personalized touch to guests' culinary experiences.
The rooms at Selva Boutique Hotel are clean, spacious and comfortable with minimalistic yet cozy designs. Guests appreciate the cleanliness and ocean views, though some note the basic furnishings and lack of certain amenities like coffee makers and blackout curtains. Occasional maintenance issues and firmer-than-expected beds are mentioned, but the overall comfort and cleanliness seem to outweigh these concerns.
Staff members are repeatedly described as friendly, attentive and professional, contributing significantly to the hotel's welcoming environment. The positive interactions with the staff, including seamless check-in experiences, add to the overall satisfaction of guests' stays.
WiFi connectivity is a mixed experience for visitors with many reporting weak or spotty signals, particularly in the rooms. Reliable access is generally confined to communal areas or specific suites, which may require guests to rely on alternative internet sources for a stable connection.
The pool area is generally appreciated for its condition and oceanfront deck, offering guests a peaceful place to unwind. However, issues with limited operating hours, occasional cleanliness concerns and cold water detract from an otherwise enjoyable facility.
Parking at the hotel is widely regarded as convenient and secure, thanks to a private parking lot and additional overflow options. Although some guests find navigating the parking areas slightly challenging at times, the overall ease of parking enhances the guest experience.
While marketed as an adults-only retreat, guests still highlight a family-friendly atmosphere that caters well to large family events and celebrations with mixed-use facilities allowing both relaxation and occasional family interactions.
Beds receive mixed reviews with many enjoying their firm feel but others finding them too hard or small. Specific comments about pillow comfort and occasional maintenance issues with the beds are noted, though the general cleanliness and tranquility of the accommodations are praised.
Overall, Selva Boutique Hotel offers a charming, clean and strategically located retreat by the ocean, appealing to those seeking a peaceful and immersive beachside experience. With some areas for improvement, particularly in amenities and breakfast offerings, the hotel's strengths in location, staff service and cleanliness make it a standout choice for many travelers.
The breakfast situation at the hotel is a point of contention with guests often desiring a more substantial morning meal option. While coffee and occasional snacks are provided, the absence of a full breakfast service detracts from the overall experience. However, the close proximity to excellent local breakfast spots, like nearby bakeries and cafés, somewhat compensates for this shortfall.
Dining options around the hotel are plentiful and varied with many restaurants and bars within walking distance, including the popular Luquillo Kiosks. The staff provides helpful recommendations, adding a personalized touch to guests' culinary experiences.
The rooms at Selva Boutique Hotel are clean, spacious and comfortable with minimalistic yet cozy designs. Guests appreciate the cleanliness and ocean views, though some note the basic furnishings and lack of certain amenities like coffee makers and blackout curtains. Occasional maintenance issues and firmer-than-expected beds are mentioned, but the overall comfort and cleanliness seem to outweigh these concerns.
Staff members are repeatedly described as friendly, attentive and professional, contributing significantly to the hotel's welcoming environment. The positive interactions with the staff, including seamless check-in experiences, add to the overall satisfaction of guests' stays.
WiFi connectivity is a mixed experience for visitors with many reporting weak or spotty signals, particularly in the rooms. Reliable access is generally confined to communal areas or specific suites, which may require guests to rely on alternative internet sources for a stable connection.
The pool area is generally appreciated for its condition and oceanfront deck, offering guests a peaceful place to unwind. However, issues with limited operating hours, occasional cleanliness concerns and cold water detract from an otherwise enjoyable facility.
Parking at the hotel is widely regarded as convenient and secure, thanks to a private parking lot and additional overflow options. Although some guests find navigating the parking areas slightly challenging at times, the overall ease of parking enhances the guest experience.
While marketed as an adults-only retreat, guests still highlight a family-friendly atmosphere that caters well to large family events and celebrations with mixed-use facilities allowing both relaxation and occasional family interactions.
Beds receive mixed reviews with many enjoying their firm feel but others finding them too hard or small. Specific comments about pillow comfort and occasional maintenance issues with the beds are noted, though the general cleanliness and tranquility of the accommodations are praised.
Overall, Selva Boutique Hotel offers a charming, clean and strategically located retreat by the ocean, appealing to those seeking a peaceful and immersive beachside experience. With some areas for improvement, particularly in amenities and breakfast offerings, the hotel's strengths in location, staff service and cleanliness make it a standout choice for many travelers.
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Sustainability Journey
Honeymoon
Family
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Summary of reviews
Parguera Plaza Hotel - Adults Only, situated in the heart of La Parguera, Puerto Rico, receives widespread acclaim for its strategic location, elegant accommodations, and exceptional service. Guests consistently praise the hotel's proximity to popular attractions such as the vibrant waterfront, bustling restaurants, and captivating Biobay tours, making it an ideal spot for those eager to explore the area. Visitors enjoy the charming ambiance of this well-preserved fishing town, finding it perfect for both romantic getaways and adventurous family vacations.
The dining experience at Parguera Plaza Hotel is highlighted by rave reviews of its breakfast and dinner offerings. Guests particularly enjoy the delicious and varied breakfast selections, served with exceptional care by attentive staff like Carlos. The hotel's restaurant, La Brújula, frequently earns commendations for its delightful dishes and generous portions, adding to the guests' overall satisfaction.
Accommodations at the hotel are celebrated for their cleanliness, comfort, and stylish design. The rooms, though occasionally noted as small, are praised for their efficient use of space and cozy atmosphere. Many feature stunning views and comfortable beds, contributing to restful stays. The attention to detail and beautiful decor, featuring both modern and vintage touches, enhance the luxurious experience.
Impeccable cleanliness is a hallmark of the hotel, with well-maintained rooms and common areas. The inviting pool area, open 24/7, offers a relaxed setting complemented by good music, a pleasant bar, and poolside dining options. The adult-only policy ensures a serene environment, particularly appreciated by guests seeking peace and relaxation.
The staff at Parguera Plaza Hotel are frequently described as friendly and attentive, offering outstanding service that elevates the guest experience. Their welcoming and accommodating nature is a standout feature, contributing to the hotel's warm and inviting atmosphere.
Praised for providing a five-star experience despite being designated as a three-star property, the Parguera Plaza Hotel leaves a lasting impression on its guests. The serene adults-only environment creates the perfect backdrop for relaxation, making it a highly recommended choice for those seeking a luxurious and tranquil retreat in Puerto Rico. Couples, in particular, find the romantic setting enticing for both quick getaways and extended stays, consistently returning to this intimate haven for memorable experiences.
The dining experience at Parguera Plaza Hotel is highlighted by rave reviews of its breakfast and dinner offerings. Guests particularly enjoy the delicious and varied breakfast selections, served with exceptional care by attentive staff like Carlos. The hotel's restaurant, La Brújula, frequently earns commendations for its delightful dishes and generous portions, adding to the guests' overall satisfaction.
Accommodations at the hotel are celebrated for their cleanliness, comfort, and stylish design. The rooms, though occasionally noted as small, are praised for their efficient use of space and cozy atmosphere. Many feature stunning views and comfortable beds, contributing to restful stays. The attention to detail and beautiful decor, featuring both modern and vintage touches, enhance the luxurious experience.
Impeccable cleanliness is a hallmark of the hotel, with well-maintained rooms and common areas. The inviting pool area, open 24/7, offers a relaxed setting complemented by good music, a pleasant bar, and poolside dining options. The adult-only policy ensures a serene environment, particularly appreciated by guests seeking peace and relaxation.
The staff at Parguera Plaza Hotel are frequently described as friendly and attentive, offering outstanding service that elevates the guest experience. Their welcoming and accommodating nature is a standout feature, contributing to the hotel's warm and inviting atmosphere.
Praised for providing a five-star experience despite being designated as a three-star property, the Parguera Plaza Hotel leaves a lasting impression on its guests. The serene adults-only environment creates the perfect backdrop for relaxation, making it a highly recommended choice for those seeking a luxurious and tranquil retreat in Puerto Rico. Couples, in particular, find the romantic setting enticing for both quick getaways and extended stays, consistently returning to this intimate haven for memorable experiences.
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Sustainability Journey
Romantic
Pool
Outdoor Pool
$
Info
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Sustainability Journey
Golf
Free Wi-Fi
$
Info
Summary of reviews
Casa de Amistad Guesthouse is a top-rated accommodation option on Vieques Island. The standout feature of this guesthouse is undoubtedly the exceptional staff, John and Mike. Visitors repeatedly praise their hospitality and warmth, describing them as amazing, excellent and exceptionally friendly and helpful. Indeed, guests describe feeling welcomed like family members from the moment they arrive. John and Mike offer invaluable recommendations for exploring the island and they go above and beyond to ensure that visitors feel comfortable and at home. This personal touch sets Casa de Amistad apart from other guesthouses, making it a standout option for anyone visiting Vieques.
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Sustainability Journey
Parking
Small
$
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Summary of reviews
Casa Isabel B&B in San Juan's Condado neighborhood offers an exceptional experience highly praised by its guests. Its prime location in a quiet residential area allows easy access to the beach, just moments away, and close proximity to vibrant local attractions including restaurants and lounges. The neighborhood's authentic Puerto Rican charm and safety add to the overall allure, as does its convenient access to supermarkets and the airport.
The breakfast at Casa Isabel B&B is a highlight, with guests enthusiastically praising the delicious and varied morning meals that cater to different dietary needs. Freshly prepared each day, the options range from hearty hot dishes to continental favorites, complemented by superb coffee, setting a delightful tone for the day.
Rooms at Casa Isabel B&B are consistently described as clean, tastefully decorated, and inviting. Guests appreciate the comfort and coziness of the air-conditioned studios, although opinions on room size vary. The decor adds a unique eclectic touch, enhancing the charming atmosphere.
Cleanliness throughout the property receives high praise, with meticulous attention to detail contributing to a comfortable and welcoming environment. This, combined with the caring and exceptional hospitality of the staff, notably Margie, creates a family-like atmosphere that guests cherish. The team’s responsiveness and flexibility, particularly regarding check-in and check-out, further enhance the guest experience.
Beds at Casa Isabel B&B are highlighted for their comfort, contributing to a restful stay. The blend of hotel-like comfort and a homely atmosphere makes the B&B a preferred choice for travelers. The standout service and cozy ambiance leave many guests eager to return, underscoring the positive and memorable experiences at Casa Isabel B&B.
The breakfast at Casa Isabel B&B is a highlight, with guests enthusiastically praising the delicious and varied morning meals that cater to different dietary needs. Freshly prepared each day, the options range from hearty hot dishes to continental favorites, complemented by superb coffee, setting a delightful tone for the day.
Rooms at Casa Isabel B&B are consistently described as clean, tastefully decorated, and inviting. Guests appreciate the comfort and coziness of the air-conditioned studios, although opinions on room size vary. The decor adds a unique eclectic touch, enhancing the charming atmosphere.
Cleanliness throughout the property receives high praise, with meticulous attention to detail contributing to a comfortable and welcoming environment. This, combined with the caring and exceptional hospitality of the staff, notably Margie, creates a family-like atmosphere that guests cherish. The team’s responsiveness and flexibility, particularly regarding check-in and check-out, further enhance the guest experience.
Beds at Casa Isabel B&B are highlighted for their comfort, contributing to a restful stay. The blend of hotel-like comfort and a homely atmosphere makes the B&B a preferred choice for travelers. The standout service and cozy ambiance leave many guests eager to return, underscoring the positive and memorable experiences at Casa Isabel B&B.
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Sustainability Journey
Small
3 Star
$
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Sustainability Journey
Luxury
Beach
$
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Summary of reviews
The Courtyard by Marriott San Juan Miramar receives positive reviews for its exceptional location, offering guests convenient access to San Juan's vibrant attractions. Situated in the lively Miramar neighborhood, the hotel serves as a centralized hub for exploring the historical and modern aspects of the city, with easy access to restaurants, stores, the airport, Old Town, and the cruise terminal.
Guests appreciate the breakfast experience at the hotel, noting the prompt and friendly service at the on-site restaurant. Despite some finding the cost a bit high or encountering occasional misunderstandings about breakfast inclusivity, the quality of service consistently receives commendation. During peak times, breakfast can be crowded, which is something guests might need to prepare for.
The rooms at the hotel are regarded as spotlessly clean and comfortable, creating a restful environment for guests. However, there is a consensus that the rooms would benefit from renovations to modernize the furniture and increase amenities. Space is reportedly limited, and some rooms lack desirable views, with occasional maintenance issues like a slight mold smell requiring attention. Despite these drawbacks, cleanliness is consistently praised throughout the property.
The staff at the Courtyard by Marriott San Juan Miramar stand out for their friendly and helpful service, frequently described as professional and knowledgeable. Individual team members, such as Joel in the restaurant and the entrance personnel, are particularly commended for their welcoming demeanor. Staff interactions generally contribute to a warm atmosphere, leaving a lasting positive impression on guests.
Overall, this hotel is well-regarded for its prime location, cleanliness, and attentive staff, providing a comfortable stay for visitors looking to explore San Juan.
Guests appreciate the breakfast experience at the hotel, noting the prompt and friendly service at the on-site restaurant. Despite some finding the cost a bit high or encountering occasional misunderstandings about breakfast inclusivity, the quality of service consistently receives commendation. During peak times, breakfast can be crowded, which is something guests might need to prepare for.
The rooms at the hotel are regarded as spotlessly clean and comfortable, creating a restful environment for guests. However, there is a consensus that the rooms would benefit from renovations to modernize the furniture and increase amenities. Space is reportedly limited, and some rooms lack desirable views, with occasional maintenance issues like a slight mold smell requiring attention. Despite these drawbacks, cleanliness is consistently praised throughout the property.
The staff at the Courtyard by Marriott San Juan Miramar stand out for their friendly and helpful service, frequently described as professional and knowledgeable. Individual team members, such as Joel in the restaurant and the entrance personnel, are particularly commended for their welcoming demeanor. Staff interactions generally contribute to a warm atmosphere, leaving a lasting positive impression on guests.
Overall, this hotel is well-regarded for its prime location, cleanliness, and attentive staff, providing a comfortable stay for visitors looking to explore San Juan.
Categories
Sustainability Journey
Free Wi-Fi
Business
$
Info
Categories
Sustainability Journey
Luxury
Dog Friendly
$
Info
Summary of reviews
TRYP by Wyndham Isla Verde excels in several aspects, making it a favored choice among travelers. Its location is frequently praised for its convenience and strategic positioning. Guests enjoy quick access to the Isla Verde beach just across the street, a short drive to the airport and proximity to restaurants, shops and various Puerto Rican attractions such as Old San Juan and Condado. This central and vibrant spot is ideal for beach lovers and those eager to explore local culture and nightlife.
Guests have mixed feelings about the breakfast offerings. While the food quality is well-received by some, many feel the cost is too high for what is provided. Conversely, the dinner experience receives more positive feedback, particularly for Faccio Pizza, which is celebrated for its delicious offerings. The on-site restaurants benefit from friendly service and convenient location, though there's room for improvement in service speed and menu variety.
Room quality is another area where feedback varies. Many guests appreciate the cleanliness, modern decor and comfortable beds. However, some rooms are described as smaller than expected with issues like inadequate soundproofing and minor maintenance problems. Despite this, the overall ambiance created by the modern and fresh decor is well-received.
Cleanliness is generally praised with many guests highlighting the excellent housekeeping service and well-kept facilities. Nonetheless, occasional lapses in cleanliness have been reported, along with issues like musty smells and damp conditions in some rooms.
The hotel's staff is often commended for their friendliness, helpfulness and professionalism. The front desk, housekeeping and parking attendants, in particular, contribute positively to guests' experiences. Although there are a few mentions of slow responses and occasional rudeness, these instances are outnumbered by positive interactions.
The free Wi-Fi receives mixed reviews with some guests experiencing reliable service, while others face connectivity issues and daily login requirements. Opinions on the gym are similarly mixed with many appreciating its cleanliness and equipment, but some suggesting it could be larger and more consistently available.
Beach access is highly convenient with the hotel located just a short walk from a beautiful and clean beach. Guests also appreciate the availability of beach towels and the well-maintained pool area.
Families find the hotel welcoming and accommodating with spacious family rooms and suites featuring kid-friendly amenities like bunk beds. The hotel's location and facilities, including a family pool, make it a suitable choice for family vacations despite some noise from children in the hallways.
The nightlife scene around the hotel is vibrant, providing easy access to various bars, pubs and restaurants, making it an ideal base for guests looking to enjoy Puerto Rico's nightlife.
Lastly, while opinions on the beds are varied, many guests find them exceptionally comfortable, contributing to restful sleep. Some, however, have encountered issues with bed size and quality.
Overall, TRYP by Wyndham Isla Verde offers a solid three-star experience with excellent location, friendly staff, comfortable rooms and good dining options, making it a worthwhile choice for both leisure and business travelers.
Guests have mixed feelings about the breakfast offerings. While the food quality is well-received by some, many feel the cost is too high for what is provided. Conversely, the dinner experience receives more positive feedback, particularly for Faccio Pizza, which is celebrated for its delicious offerings. The on-site restaurants benefit from friendly service and convenient location, though there's room for improvement in service speed and menu variety.
Room quality is another area where feedback varies. Many guests appreciate the cleanliness, modern decor and comfortable beds. However, some rooms are described as smaller than expected with issues like inadequate soundproofing and minor maintenance problems. Despite this, the overall ambiance created by the modern and fresh decor is well-received.
Cleanliness is generally praised with many guests highlighting the excellent housekeeping service and well-kept facilities. Nonetheless, occasional lapses in cleanliness have been reported, along with issues like musty smells and damp conditions in some rooms.
The hotel's staff is often commended for their friendliness, helpfulness and professionalism. The front desk, housekeeping and parking attendants, in particular, contribute positively to guests' experiences. Although there are a few mentions of slow responses and occasional rudeness, these instances are outnumbered by positive interactions.
The free Wi-Fi receives mixed reviews with some guests experiencing reliable service, while others face connectivity issues and daily login requirements. Opinions on the gym are similarly mixed with many appreciating its cleanliness and equipment, but some suggesting it could be larger and more consistently available.
Beach access is highly convenient with the hotel located just a short walk from a beautiful and clean beach. Guests also appreciate the availability of beach towels and the well-maintained pool area.
Families find the hotel welcoming and accommodating with spacious family rooms and suites featuring kid-friendly amenities like bunk beds. The hotel's location and facilities, including a family pool, make it a suitable choice for family vacations despite some noise from children in the hallways.
The nightlife scene around the hotel is vibrant, providing easy access to various bars, pubs and restaurants, making it an ideal base for guests looking to enjoy Puerto Rico's nightlife.
Lastly, while opinions on the beds are varied, many guests find them exceptionally comfortable, contributing to restful sleep. Some, however, have encountered issues with bed size and quality.
Overall, TRYP by Wyndham Isla Verde offers a solid three-star experience with excellent location, friendly staff, comfortable rooms and good dining options, making it a worthwhile choice for both leisure and business travelers.
Categories
Sustainability Journey
Beach
Honeymoon
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