4-Star HotelThis Mercure hotel is distinguished by its dedicated Thalasso Institute and Spa, offering a range of seawater treatments, beauty treatments, and massages daily. This makes it ideal for guests seeking extensive wellness facilities.
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Summary of reviews related to the '4 Star' categoryMercure Thalasso & Spa Port Fréjus has left many guests questioning its four-star rating. Frequent comments note that the hotel does not meet 4-star standards with several emphasizing that it falls short in both quality and service. Cleanliness is a significant concern and many reviewers have mentioned that the rooms are not up to par. The overall sentiment is that the hotel needs more than just a decorative refresh to elevate the guest experience. Some guests expressed disappointment with the pool being the primary attraction, feeling it was insufficient to justify the cost and have remarked that the staff could be more amiable. Overall, the consensus is that this establishment does not deserve its four-star designation.
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