InfoSummary of reviewsPousada da Gruta is a charming retreat nestled within the natural beauty of the Mantiqueira Mountains, surrounded by lush greenery, waterfalls and natural pools. Its ideal location appeals to nature lovers and those seeking tranquility with easy access to key tourist attractions such as Poção dos 7 Metros, Escorrega and Véu de Noivas waterfalls. While the unpaved roads leading to the inn may present a challenge, the serene environment and stunning landscapes make the journey worthwhile. Guests also appreciate the proximity to nearby villages like Maromba and Maringá, which offer additional dining and shopping options.
The inn features a beautiful and expansive property with a river, a cave for photo opportunities, a viewpoint and cozy chalets that offer picturesque mountain views. The garden and exterior spaces are well-maintained, providing a pleasant atmosphere for relaxation.
Moreover, the breakfast at Pousada da Gruta is highly praised for its delicious, abundant and varied offerings. Guests enjoy artisanal foods such as fresh fruits, bread, cakes, jams, cheese and natural yogurt. Despite some guests desiring more variety, the breakfast service, enriched by the friendly and attentive staff, leaves a lasting positive impression.
Dinner experiences are more mixed with many enjoying special events featuring live music and delightful soups and pasta. However, guests noted the need for more dinner options and found the dinner service to be limited and inconsistent. The inn could improve by offering a broader range of dishes and possibly full-board options. Afternoon coffee is greatly enjoyed, further enhancing the gastronomy.
The rooms and chalets at Pousada da Gruta are generally lauded for their charm, comfort and cleanliness. Many highlight the tasteful decor, spaciousness and excellent views. The presence of fireplaces in some chalets adds to the cozy charm, especially during colder weather. However, a few guests mention occasional maintenance issues and the need for updates in some rooms.
Cleanliness is a strong point with many guests praising the well-maintained and organized spaces. Some minor issues with room maintenance and sporadic cleanliness concerns are noted but do not significantly detract from the overall positive sentiment.
Staff at Pousada da Gruta receive commendations for their friendliness, attentiveness and excellent service. Guests feel welcomed by the warm hospitality and helpful recommendations provided by the team, further enhancing their stay.
The Wi-Fi service garners mixed reviews with some guests praising its reliability and speed, while others experience weak and unstable signals. Coverage inconsistency is noted and some guests face challenges utilizing services due to poor connectivity.
Parking facilities receive varied feedback. While many appreciate the availability and convenience of parking, others highlight tight and difficult-to-maneuver spaces and the need for better security measures. Despite these challenges, most guests find the parking adequate.
Beds at Pousada da Gruta offer a mixed experience. Many guests find them extremely comfortable with clean and fresh-smelling linens, while others encounter issues such as old or hard mattresses and occasional cleanliness concerns. Addressing these inconsistencies could enhance guest comfort.
The presence of fireplaces in many accommodations is a highlight, contributing to a cozy and romantic atmosphere. While some guests report minor issues with firewood quality and lighting, the overall sentiment suggests that the fireplaces enhance the charm and comfort of the stay.
Overall, Pousada da Gruta excels in providing a serene, comfortable and charming retreat amidst beautiful natural surroundings with a few areas for improvement to enhance the guest experience fully. Show more
