7,258,491 hotelsin 60 categories
4-Star Hotels near The Beach in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Summary of reviews
Cancun Bay All Inclusive Hotel is a great choice for travelers seeking a central location with easy access to Cancun's beaches and amenities. The hotel offers mixed reviews on their breakfast, dinner and wifi, but the majority of guests enjoy the diverse food options and clean, comfortable rooms. The staff stands out as being exceptionally friendly and accommodating, providing excellent customer service. The hotel's pool area and private beach are well-maintained and offer a relaxing ambiance for families and guests of all ages. Although the hotel may not be suitable for partygoers, it provides an excellent value for an affordable beach vacation. Overall, Cancun Bay All Inclusive Hotel exceeds expectations and receives praise for its exceptional quality-price ratio.
Categories
4 Star
Beach
Honeymoon
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Summary of reviews
Hotel Marina El Cid Spa & Beach Resort - All Inclusive is a beautiful and well-maintained resort located on a beachfront close to the Marina. While some guests found the location inconvenient for exploring the nearby town of Puerto Morelos, the resort compensates for it with its impressive facilities and activities. The breakfast was a delightful experience with good choices and variety of fruits, waffles, oatmeal, meats, eggs, tacos and omelets. The buffets offer a wide variety of options, including Italian, French, Japanese and seafood. The staff is friendly and helpful and the standout meals make for an enjoyable dining experience. The rooms are spacious, clean and comfortable and the staff is amazing. The pools were beautiful and unique and the pool staff received high praise for their brilliant service. The hotel's private beach provides a secluded and peaceful retreat for guests wanting to relax by the water. The resort is an excellent choice for families looking for a relaxing and fun vacation. The all-inclusive experience and services received overwhelmingly positive reviews with guests praising the genuine cocktails and excellent value for the relaxation received. Overall, guests seemed to enjoy their time at this all-inclusive resort.
Categories
Beach
4 Star
Beachfront
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Summary of reviews
Emporio Cancun - Buy All Inclusive Option is a fantastic hotel for beach lovers with a great location right on the beautiful Caribbean beach. The breakfast buffet is delicious and satisfying with a mix of traditional Mexican and American food. The hotel offers great dining options with two a la carte restaurants and a buffet, although some guests noted that the wait times for meals could be long. The rooms are spacious and comfortable with modern amenities and beautiful views of the ocean, although some guests mentioned issues with dampness and cleanliness. The hotel is praised for being clean and well-maintained with exceptional service provided by friendly and attentive staff. The enormous amount of swimming pools and beautiful private beach make Emporio Cancun - Buy All Inclusive Option a great option for families looking to enjoy a vacation in Cancun. The beds are cozy and comfortable, although a small minority found them uncomfortable. Overall, Emporio Cancun - Buy All Inclusive Option provides an exceptional location and beach experience with great amenities and service.
Categories
Beach
4 Star
Family
From $208
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Summary of reviews
The Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a beautiful and conveniently located property with safe and beautiful beachfront access. Breakfast options are delicious with plenty of food to choose from and the Mexican and Italian options are particular favorites. The dining experience receives mixed reviews, but the a la carte restaurants earn positive reviews for their exquisite dishes. The rooms have mixed reviews with some reporting issues such as moldy smells, but many guests praise the cleanliness and comfort. The staff is praised for their friendliness, professionalism and willingness to assist guests. The pool area and beach are seen as positives, but improvements could be made to offer more comfortable seating and better noise control. The resort caters well for families with excellent facilities and entertainment all day. The beds at the hotel had mixed reviews with some guests finding them extremely comfortable, while others found them too soft or uncomfortable. The all-inclusive package is seen as exceptional with guests raving about the excellent food, drinks and staff. Overall, the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a great option for a vacation spot with beautiful beaches, great amenities and excellent staff.
Categories
Beach
4 Star
Beachfront
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Summary of reviews
Mia Reef Isla Mujeres - All Inclusive Resort stands out for its remarkable location, nestled on its own island at North Beach, widely praised for its breathtaking beauty and unparalleled beachfront setting. The resort offers stunning vistas with pristine sandy shores and crystal-clear waters, ideal for snorkeling and perfect for families with children due to the calm sea. The location's convenience and secluded beaches provide a peaceful and intimate atmosphere, ensuring an unforgettable Caribbean paradise experience.
The breakfast offering at the resort is generally positive, featuring a varied and delicious buffet with highlights such as a fresh omelet station and daily grilling of fish and meat. Despite some areas needing improvement, such as ventilation and service efficiency, the breakfast provides a good start to the day with a blend of tasty options. Similarly, while the dinner experience receives mixed reviews, the resort's culinary offerings, including reservation restaurants and the garden grill, are often highlighted for their enjoyable quality, even if there are noted areas for improvement in food quality and service.
The rooms at Mia Reef Isla Mujeres present a more mixed experience. Guests appreciate breathtaking ocean views from some villas and note the effective cleaning service. However, many reviews suggest that the rooms are outdated and in need of significant upgrades. Common issues include uncomfortable beds, poor bathroom conditions and superficial cleaning. Despite the bright interior decor, signs of wear and maintenance problems detract from the overall room quality.
Cleanliness at the resort also receives mixed feedback. While the overall cleanliness of rooms and facilities and the well-maintained beach and pool areas are commendable, there are complaints about pervasive odors, inconsistent housekeeping services and visible maintenance issues such as mold and rust. The staff at Mia Reef, however, consistently receive high praise for their friendliness, attentiveness and dedicated service. Guests frequently commend individuals for their exceptional service, contributing significantly to the enjoyment of their stays and creating a warm, welcoming environment.
The beach at the resort is a highlight, celebrated for its remarkable views, pristine condition and ideal snorkeling opportunities. Its private setting on Playa Norte provides an idyllic backdrop for relaxation and adventure. Despite occasional crowding from tour groups, the stunning beachfront remains a standout feature.
When it comes to the beds, experiences are mixed. Some guests appreciate the king-sized beds, but many find the double beds too small and uncomfortable. Inconsistent comfort levels and non-breathable pillows are common criticisms and the lack of cribs can be an issue for families with infants. The all-inclusive experience at Mia Reef offers excellent service and a continuous supply of food and drinks, but some guests feel it does not always deliver value for money. While the location and some aspects of the service are commendable, the food and drink quality and overall value of the all-inclusive package might not meet everyone's expectations.
Overall, while Mia Reef Isla Mujeres - All Inclusive Resort excels in its exceptional location and dedicated staff, it faces notable areas for improvement, particularly in its room quality, maintenance and certain aspects of its culinary offerings and all-inclusive service.
The breakfast offering at the resort is generally positive, featuring a varied and delicious buffet with highlights such as a fresh omelet station and daily grilling of fish and meat. Despite some areas needing improvement, such as ventilation and service efficiency, the breakfast provides a good start to the day with a blend of tasty options. Similarly, while the dinner experience receives mixed reviews, the resort's culinary offerings, including reservation restaurants and the garden grill, are often highlighted for their enjoyable quality, even if there are noted areas for improvement in food quality and service.
The rooms at Mia Reef Isla Mujeres present a more mixed experience. Guests appreciate breathtaking ocean views from some villas and note the effective cleaning service. However, many reviews suggest that the rooms are outdated and in need of significant upgrades. Common issues include uncomfortable beds, poor bathroom conditions and superficial cleaning. Despite the bright interior decor, signs of wear and maintenance problems detract from the overall room quality.
Cleanliness at the resort also receives mixed feedback. While the overall cleanliness of rooms and facilities and the well-maintained beach and pool areas are commendable, there are complaints about pervasive odors, inconsistent housekeeping services and visible maintenance issues such as mold and rust. The staff at Mia Reef, however, consistently receive high praise for their friendliness, attentiveness and dedicated service. Guests frequently commend individuals for their exceptional service, contributing significantly to the enjoyment of their stays and creating a warm, welcoming environment.
The beach at the resort is a highlight, celebrated for its remarkable views, pristine condition and ideal snorkeling opportunities. Its private setting on Playa Norte provides an idyllic backdrop for relaxation and adventure. Despite occasional crowding from tour groups, the stunning beachfront remains a standout feature.
When it comes to the beds, experiences are mixed. Some guests appreciate the king-sized beds, but many find the double beds too small and uncomfortable. Inconsistent comfort levels and non-breathable pillows are common criticisms and the lack of cribs can be an issue for families with infants. The all-inclusive experience at Mia Reef offers excellent service and a continuous supply of food and drinks, but some guests feel it does not always deliver value for money. While the location and some aspects of the service are commendable, the food and drink quality and overall value of the all-inclusive package might not meet everyone's expectations.
Overall, while Mia Reef Isla Mujeres - All Inclusive Resort excels in its exceptional location and dedicated staff, it faces notable areas for improvement, particularly in its room quality, maintenance and certain aspects of its culinary offerings and all-inclusive service.
Categories
Beach
4 Star
Beachfront
$
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Summary of reviews
The Westin Resort & Spa Cancun enjoys a prime beachfront location close to the airport, making it extremely convenient for travelers. Positioned at the quieter southern end of the hotel zone, the resort provides a peaceful and serene environment while still being connected to central Cancun by frequent bus services. The stunning sea views, direct beach access and beautiful sunrises enhance the resort’s appeal, making it a top choice for visitors. The family-friendly amenities, multiple pools and well-maintained facilities contribute to an enjoyable stay for all guests.
The breakfast offerings at The Westin Resort & Spa Cancun receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Resort & Spa Cancun is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Resort & Spa Cancun is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
The breakfast offerings at The Westin Resort & Spa Cancun receive high praise for their extensive buffet style, delicious food and wide variety of choices. Guests appreciate the selection of freshly prepared omelets, American and Mexican options, fresh fruit juices and Starbucks coffee. The service provided by the buffet staff is commended, contributing to an overall pleasant dining experience.
The culinary experience for dinner receives mixed reviews with standout mentions for tasty food, excellent vegan and gluten-free options and notable beverages like Pina Coladas and Margaritas. However, many guests express disappointment with high prices that do not match the quality offered and limited menu options. Room service receives positive feedback for good food and quality drinks, but many feel the resort could improve its dining options and pricing.
Guests frequently highlight the spacious and comfortable rooms with beautiful ocean views and convenient amenities like refrigerators and minibars. However, several reviews suggest that the rooms are in need of renovation, citing issues like rust, mold, unpleasant odors and outdated furniture. Despite these concerns, the hotel staff is often described as friendly and helpful.
Cleanliness is generally commended with guests noting the clean, spacious and comfortable rooms and facilities. The beach is also praised for regular cleaning and pristine condition. While some discrepancies in room cleaning schedules and unclean hallways are mentioned, the resort’s overall cleanliness and prime beachfront location are appreciated.
The staff at The Westin Resort & Spa Cancun is often highlighted for their exceptional friendliness, attentiveness and professional service. Guests frequently acknowledge the staff’s dedication and commitment to making their stay pleasant, mentioning specific staff members for their outstanding hospitality. While there are occasional reports of unhelpful staff, the overarching sentiment is that the staff significantly enhances the quality of the stay.
WiFi at the resort receives mixed reviews. Guests often praise the strong and fast WiFi available throughout the hotel, including on the beach. However, some experience poor connectivity in rooms with slow or unreliable service. Overall, while some guests had a seamless internet experience, others faced intermittent challenges.
The spa garners high praise for its top-notch facilities and professional, attentive staff. Many guests found the treatments relaxing and the massages exceptional, despite some critiques about expensive service fees and occasional closures. The gym is well-regarded for its excellent facilities with guests appreciating the access, spaciousness and additional amenities like water bottles and towels.
The multiple swimming pools at the resort are described as clean, beautiful and well-maintained with ample sunbeds and convenient poolside services. Families particularly enjoy the child-friendly pools and fun atmosphere. While some guests mention temporary closures or varying water temperatures, the overall pool experience is positive and enjoyable.
The beach at The Westin Resort & Spa Cancun is a major highlight, praised for its stunning beauty, cleanliness and well-maintained environment. Guests enjoy the direct access to the clear blue waters, private sections with fewer crowds and the opportunity for picturesque walks along the shore. While some note occasional seaweed or crowding, the beach’s natural beauty and attentive cleaning practices make it a memorable part of the stay.
Overall, the resort’s excellent location, beautiful beach, extensive breakfast selection, professional staff and well-maintained facilities provide a largely positive experience for guests, despite some areas needing improvement.
Categories
4 Star
Beach
Golf
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Fiesta Americana Cancun Villas is a resort located in the heart of Cancun's Hotel Zone, offering a vacation experience that combines traditional Mexican hospitality with modern spaces and amenities. Guests can enjoy spacious rooms and indulge in Mexican, Argentine and international cuisine at the resort's bars and restaurants, while also taking advantage of fun activities such as bingo by the pool, karaoke and snorkeling. The resort offers experiences in adventure, wellness, shopping, and golf, and is situated near the main attractions of Cancun, including natural attractions and unique Mayan culture. Amenities and services include complimentary Wi-Fi, a fitness center, 24/7 room service, a digital concierge, Uru Spa, and a Fiesta Kids Club for children aged 4 to 12.
Summary of reviews
Fiesta Americana Cancun Villas is a great choice for those looking for a convenient and peaceful location in Cancun. The hotel offers exceptional views of the pool and Caribbean sea with easy access to the beach and nearby amenities. While breakfast received mixed reviews, the dining experience and food quality were generally satisfactory. The rooms were spacious and clean, although some were outdated and in need of renovation. The staff were consistently praised for their friendliness and attentiveness. The pool and beach facilities were excellent with ample sunbeds and a children's pool available. The hotel is highly recommended for families with numerous family-oriented amenities and welcoming staff. The location is also convenient for guests who want to immerse themselves in the local nightlife, although some guests complained about the noisy party atmosphere at the RIU next door. While the hotel has received mixed reviews, it is a good option for those who want a decent and affordable resort with good amenities.
Categories
Beach
4 Star
Family
$
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Summary of reviews
Seadust Cancun Family Resort – All-Inclusive is celebrated for its prime location, offering breathtaking beachfront views and easy access to both the beach and airport. Ideal for families, this resort features a water park and numerous child-friendly amenities, making it a popular choice for family vacations. The accommodating and friendly staff further enhance the experience with their attentive service.
Breakfast receives mixed feedback; it excels in variety and quality, but logistical issues such as long waits limit the experience. Dinner similarly enjoys praise for staff like Maria and Pedro, but the quality ranges widely and wait times can be excessive, especially for à la carte dining.
Rooms are often described as spacious with amazing balcony views, though opinions on cleanliness and decor vary. While some guests find them well-maintained, others cite issues like musty odors and dated interiors. Cleanliness overall is a concern, as mixed reviews note well-kept rooms upon arrival but also highlight problems like dirty floors and unclean bathrooms.
The pool areas are generally well-received, particularly the stunning infinity pool and the family-friendly water park. However, the pools can get crowded and cleanliness issues have been reported. Similarly, the beautiful beachfront is praised for its scenery and convenience, though occasional seaweed and overcrowding detract from the experience.
A standout feature of the resort is its family-friendly environment with numerous activities for children and high-quality facilities designed to keep kids entertained. The beds receive varied reviews with some guests finding them comfortable while others encounter issues with hard or damaged mattresses and stained bedding.
The all-inclusive package garners mixed reactions. While some appreciate the inclusivity and overall perks, others find it confusing and feel it falls short of expectations due to inconsistencies and additional charges for certain items. The water park, though small, is a hit among families, offering enjoyment and aesthetic appeal despite being somewhat distant from the main pool area.
In summary, Seadust Cancun Beach Resort - All Inclusive is a delightful option for families seeking a picturesque beachfront location with numerous child-friendly amenities. While there are areas needing improvement, the friendly staff, variety of activities and beautiful views make it an appealing destination.
Breakfast receives mixed feedback; it excels in variety and quality, but logistical issues such as long waits limit the experience. Dinner similarly enjoys praise for staff like Maria and Pedro, but the quality ranges widely and wait times can be excessive, especially for à la carte dining.
Rooms are often described as spacious with amazing balcony views, though opinions on cleanliness and decor vary. While some guests find them well-maintained, others cite issues like musty odors and dated interiors. Cleanliness overall is a concern, as mixed reviews note well-kept rooms upon arrival but also highlight problems like dirty floors and unclean bathrooms.
The pool areas are generally well-received, particularly the stunning infinity pool and the family-friendly water park. However, the pools can get crowded and cleanliness issues have been reported. Similarly, the beautiful beachfront is praised for its scenery and convenience, though occasional seaweed and overcrowding detract from the experience.
A standout feature of the resort is its family-friendly environment with numerous activities for children and high-quality facilities designed to keep kids entertained. The beds receive varied reviews with some guests finding them comfortable while others encounter issues with hard or damaged mattresses and stained bedding.
The all-inclusive package garners mixed reactions. While some appreciate the inclusivity and overall perks, others find it confusing and feel it falls short of expectations due to inconsistencies and additional charges for certain items. The water park, though small, is a hit among families, offering enjoyment and aesthetic appeal despite being somewhat distant from the main pool area.
In summary, Seadust Cancun Beach Resort - All Inclusive is a delightful option for families seeking a picturesque beachfront location with numerous child-friendly amenities. While there are areas needing improvement, the friendly staff, variety of activities and beautiful views make it an appealing destination.
Categories
Beach
4 Star
Family
$
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Categories
Beach
4 Star
Pool
Heated Pool
Outdoor Pool
$
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Summary of reviews
Flamingo Cancun All Inclusive is celebrated for its prime beachfront location, offering picturesque ocean views and easy access to key attractions, shopping centers and nightlife hotspots, ensuring a perfect blend of convenience and tranquility. The beachfront pools, multiple restaurant options and nearby bus stop enhance guests' experiences, allowing them to relax within the hotel grounds without needing to venture far.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
The breakfast experience receives varied feedback with many guests applauding the diverse and delicious buffet, particularly the omelette station and attentive waitstaff. However, some noted issues with long queues, repetitive menus and basic options, indicating room for improvement in variety and efficiency.
For dinner, the hotel receives mixed reviews. Guests appreciate the variety and quality, especially at the Albatros restaurant and themed parties. Nevertheless, recurring criticisms include a lack of variety, repeated dishes and difficulties securing reservations, leading to long wait times and limited options.
Room experiences also vary. While many guests enjoy spacious, clean and comfortable rooms with beautiful ocean views and private pools, others report issues such as outdated fixtures, non-functional air conditioning and inconsistent maintenance. The need for renovations and better upkeep is a common sentiment.
Cleanliness across the hotel is generally praised, particularly in common areas, pools and the beach. However, some guests report inconsistency in room cleaning and occasional sightings of pests, suggesting variability in housekeeping standards.
The hotel staff receives generally positive feedback for their friendliness and helpfulness. Key members like Julio the butler and Francisco have been noted for exceptional service. Nonetheless, some guests encountered staff who were less approachable or professional, pointing to inconsistency in service quality.
WiFi connectivity is a significant concern with many guests reporting unreliable, slow and sporadic access, particularly in rooms and beach areas. This issue stands out as a major area needing improvement.
The various pools are a highlight, offering clean, well-maintained spaces that cater to both children and adults. The swim-up bars and easy beach access add to the appeal, although there are occasional remarks about cold water and limited lounge chairs.
The beach receives high praise for its stunning views, cleanliness and ample amenities. Guests love the spacious, well-maintained beach area with plenty of sunbeds and convenient access. The beach club and personal service are also well-received, making the beach a standout feature of the hotel.
Parking is adequate but not without challenges. The hotel offers free on-site and underground parking, but guests often find the parking lot small and spaces limited. Improvements such as valet services and clearer instructions could enhance the experience.
Overall, Flamingo Cancun All Inclusive offers a compelling vacation spot, particularly for those drawn to beach-centric experiences. While there are areas needing improvement, particularly in dining variety, room maintenance and WiFi connectivity, the hotel's location, cleanliness and excellent pools and beach prove to be strong positives, especially for families and beach lovers.
Categories
4 Star
Beach
Golf
$
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Categories
Beach
4 Star
Luxury
$
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Summary of reviews
'Maya Tulum By G Hotels' garners positive reviews, especially for its prime beachfront location and tranquil ambiance. The hotel, situated on a pristine stretch of Tulum Beach, offers direct access to the sand from guest rooms, creating an idyllic setting for those seeking a relaxing getaway close to nature. The beautiful, well-maintained grounds and tasteful architecture enhance its charm. The location not only provides serenity but also convenient access to nearby restaurants and beach clubs.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
Although breakfast at the hotel receives mixed feedback—praised for quality but criticized for lack of variety and high prices—the dinner experience is noted for exceptional food despite limited menu options, high costs and early restaurant closures. This necessitates off-site dining for those arriving late or seeking evening meals.
Room accommodations are noted for their spaciousness, comfort and beautiful ocean views. Guests appreciate features like comfortable beds, Nespresso machines and private amenities such as hammocks and plunge pools. However, issues such as occasional cleanliness lapses and limited air conditioning are mentioned as drawbacks.
Cleanliness reviews are generally favorable with many guests highlighting the spotless rooms and well-kept beach area. Staff are frequently commended for their friendliness and helpfulness, contributing significantly to the overall positive guest experience. Noteworthy staff members like Fernando and Juan are often mentioned for their exceptional service.
The hotel offers a beautiful pool area with both main and infinity pools, well-integrated into the serene beachfront setting. Despite some remarks about insufficient lighting at night, the pool area remains a highlight for its well-maintained and picturesque environment.
The beachfront itself is celebrated for its scenic beauty, comfortable amenities and tranquility, though challenges such as seaweed accumulation and occasional noise from a neighboring beach club are noted. The hotel's efforts to clear the seaweed are appreciated, although the issue sometimes affects beach enjoyment.
For families, Maya Tulum By G Hotels provides a warm and welcoming atmosphere with ample open spaces and family-friendly amenities, making it an excellent choice for travelers with children.
Overall, Maya Tulum By G Hotels offers a luxurious and tranquil beach vacation experience, accentuated by its stunning location, comfortable accommodations and exceptional staff service.
Categories
Beach
4 Star
Beachfront
$
Info
Summary of reviews
Beachscape Kin Ha Villas & Suites is a highly recommended hotel for those looking for a perfect beach vacation. The hotel is situated on one of the most beautiful beaches in Cancun with direct access to the Caribbean Sea. Guests appreciate the proximity to the city center, but note that the hotel itself is in a quieter area. The hotel's unique size and design with villas, pool and private beach, make it stand out from the surroundings. The breakfast is highly recommended with plenty of options, including Mexican and English variations. The staff is friendly and accommodating with prompt room service. The hotel prides itself on its cleanliness with constant cleaning being carried out throughout the day. The pool and beach areas are a highlight of guests' stay at Beachscape Kin Ha Villas & Suites. The hotel is perfect for families with a pirate ship playground for children to play and have fun. Overall, guests have had a positive experience at Beachscape Kin Ha Villas & Suites with many remarking that it is a good hotel at a fair price.
Categories
4 Star
Beach
Beachfront
$
Info
As its name suggests, this all-inclusive beachfront resort can make every guest's desires come true in its private and luxurious premises. It is specifically designed to accommodate adult couples only, featuring elegant rooms and suites, pools and jacuzzis, a gym and spa area, clothing optional spaces, as well as high quality services and a romantic and sensual atmosphere.
Summary of reviews
Desire Riviera Maya Resort All Inclusive - Couples Only is a great choice for those seeking a relaxed and comfortable ambiance with exceptional service. Although some areas and rooms may require modernization, the natural beauty of the resort outweighs any negatives. The staff is polite, friendly and helpful, going above and beyond to provide excellent service. The pool area is the highlight of the hotel, offering great service, pool games and lively pool parties. Guests rave about the excellent food and drinks available at the hotel and the rooftop Jacuzzi experience is hot and enjoyable. Overall, Desire Riviera Maya Resort All Inclusive - Couples Only provides a unique and attractive concept that is perfect for those seeking a liberating and fun vacation.
Categories
Beach
4 Star
Honeymoon
$
Info
Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
4 Star
Beach
Beachfront
From $180
$
Info
Summary of reviews
Viva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
Categories
4 Star
Beach
Golf
$
Info
Summary of reviews
Hotel NYX Cancun receives considerable acclaim for its excellent location, being perfectly situated on a stunning white sandy beach and close to major attractions like La Isla Shopping Mall. Guests cherish the breathtaking ocean views and the hotel's convenience in accessing public transportation, restaurants and nightlife. The close proximity of rooms to the beach, pool and shoreline significantly enhance the guest experience.
The hotel's breakfast offerings earn high praise with a lavish and varied buffet noted for its quality and variety, including delicious egg dishes, cold cuts and fresh omelets. The breakfast staff contribute positively with their attentive service. Dinner options are equally impressive with three main restaurants (The Deck, Chianti and Umami) delivering a diverse and delectable dining experience. Theme nights and an extensive buffet enhance the culinary enjoyment.
The rooms are described as spacious, clean and comfortable, particularly those with sea views or higher-tier accommodations which exceed guest expectations. Despite occasional complaints regarding light, drainage or outdated furniture, the majority of guests are satisfied with their accommodations. Cleanliness standards at Hotel NYX Cancun are high with consistent attention to maintaining immaculate rooms, common areas and facilities such as the beach and pool.
The staff at Hotel NYX Cancun are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members often receive special mentions for their exceptional service.
Wi-Fi at the hotel is generally reliable and fast with minor occasional slowdowns. The spa, despite some periods of renovation, is praised for its serene environment and excellent services, particularly the beachside massages. The pool area, while sometimes crowded, is clean and well-maintained, offering engaging entertainment and ocean views. The beach itself is a major highlight, characterized by its soft white sand, cleanliness and excellent beachside services.
Parking facilities at the hotel are convenient and free, albeit lacking certain amenities like valet service or an elevator in the underground parking. For families, while the hotel is suitable and enjoyable, it tends to cater more towards adults with limited specialized activities for children, making it an excellent choice for large family gatherings seeking spacious and comfortable accommodations.
Overall, Hotel NYX Cancun stands out for its unbeatable location, excellent breakfast and dining options, high standards of cleanliness and friendly, helpful staff, making it a top choice for travelers visiting Cancun.
The hotel's breakfast offerings earn high praise with a lavish and varied buffet noted for its quality and variety, including delicious egg dishes, cold cuts and fresh omelets. The breakfast staff contribute positively with their attentive service. Dinner options are equally impressive with three main restaurants (The Deck, Chianti and Umami) delivering a diverse and delectable dining experience. Theme nights and an extensive buffet enhance the culinary enjoyment.
The rooms are described as spacious, clean and comfortable, particularly those with sea views or higher-tier accommodations which exceed guest expectations. Despite occasional complaints regarding light, drainage or outdated furniture, the majority of guests are satisfied with their accommodations. Cleanliness standards at Hotel NYX Cancun are high with consistent attention to maintaining immaculate rooms, common areas and facilities such as the beach and pool.
The staff at Hotel NYX Cancun are frequently commended for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members often receive special mentions for their exceptional service.
Wi-Fi at the hotel is generally reliable and fast with minor occasional slowdowns. The spa, despite some periods of renovation, is praised for its serene environment and excellent services, particularly the beachside massages. The pool area, while sometimes crowded, is clean and well-maintained, offering engaging entertainment and ocean views. The beach itself is a major highlight, characterized by its soft white sand, cleanliness and excellent beachside services.
Parking facilities at the hotel are convenient and free, albeit lacking certain amenities like valet service or an elevator in the underground parking. For families, while the hotel is suitable and enjoyable, it tends to cater more towards adults with limited specialized activities for children, making it an excellent choice for large family gatherings seeking spacious and comfortable accommodations.
Overall, Hotel NYX Cancun stands out for its unbeatable location, excellent breakfast and dining options, high standards of cleanliness and friendly, helpful staff, making it a top choice for travelers visiting Cancun.
Categories
4 Star
Beach
Luxury
$
Info
Summary of reviews
Viva Azteca by Wyndham, A Trademark All Inclusive Resort, is renowned for its prime location in the serene Playacar neighborhood. Offering direct beachfront access and proximity to the vibrant city life of Playa del Carmen, the resort provides a perfect blend of relaxation and exploration. Guests are captivated by the stunning turquoise waters and the pristine beach, ideal for both tranquil retreats and exciting local adventures. The resort's secure and peaceful environment, situated within a gated community, adds to its appeal.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
Categories
Beach
4 Star
Golf
$
Info
Summary of reviews
Occidental Tucancún - All Inclusive is highly regarded for its excellent location in Cancun's vibrant hotel zone. Guests appreciate its close proximity to key amenities, such as shopping centers and public transportation, making it convenient for both relaxation and adventure. The hotel is situated on a well-maintained beach with stunning ocean views, enhancing the overall guest experience with picturesque settings and quick beach access.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
The breakfast offerings at the hotel receive substantial praise for their variety, quality and abundance. Guests enjoy the extensive selection of delicious options, including regional dishes and fresh ingredients, though there are occasional criticisms about long lines and repetitive menus.
Dinner experiences are mixed with the Mexican, Italian and seafood restaurants receiving commendations for their taste and quality. Evening programs further enhance the dining experience. However, challenges include limited variety, difficult reservation processes and limited options for vegetarians and vegans.
Rooms elicit mixed feelings with many guests appreciating the comfort, spaciousness and ocean views. While cleanliness is generally praised, the decor and furnishings are dated and maintenance issues are common. Noise and inadequate ventilation are additional concerns.
The hotel is celebrated for its cleanliness with the property, pools, beach and common areas often noted as spotless. However, some instances of inadequate cleaning and occasional pest issues were reported.
The staff at the hotel is largely praised for being friendly, attentive and helpful, contributing significantly to guest satisfaction. Housekeeping, waitstaff and bartenders receive particular commendations, although some guests encountered inconsistent service quality and occasional rudeness.
The wifi service garners mixed reviews with many guests reporting good coverage and reception throughout the hotel. However, some mention intermittent connections and the need for daily logins.
The spa facilities are appreciated, especially the massage services, contributing positively to the guest experience, despite minor drawbacks like the absence of a jacuzzi.
The gym also has mixed feedback. While the presence of a personal instructor and tennis courts is positive, outdated equipment and poor lighting are concerns.
The pool facilities are a standout feature, noted for their variety, cleanliness and well-maintained condition. Multiple pools, including adults-only areas and scenic views are highlights. However, occasional crowding and slightly limited cleaning were mentioned.
The beach is a major attraction with its beauty, cleanliness and accessibility. Guests enjoy the clear blue ocean and sandy shore, although shaded areas are limited and occasional seaweed and rough sea conditions are noted.
The hotel is well-suited for families, offering a variety of activities and amenities catering to guests of all ages. Despite minor logistical challenges, the family-friendly environment and engaging entertainment options contribute to memorable family experiences.
Categories
4 Star
Beach
Golf
$
Info
Summary of reviews
Occidental Costa Cancún - All Inclusive, located directly on the beachfront, is celebrated for its fantastic location, offering breath-taking sea views and easy access to local attractions, shops and restaurants. It is conveniently situated near the ferry terminal to Isla Mujeres, making island excursions accessible for guests. The clean beach area, although small and sometimes affected by boat traffic, adds to its scenic charm.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Breakfast at the hotel receives mostly positive reviews for its variety and taste with specific praise for the omelette station and excellent service from staff like Alfredo and Mr. Luis. Dinner options are appreciated for their diversity and quality, particularly the Italian and Mexican restaurants. Despite some dissatisfaction with the reservation system and the buffet's repetitiveness, the all-inclusive meals and 24-hour snacks enhance the overall dining experience.
Guests frequently commend the spacious, clean rooms equipped with comfortable beds, luxurious bathrooms and delightful sea views. Some rooms, especially junior suites, are highly praised for their opulence. While there are mentions of outdated furnishings and occasional noise issues, the overall comfort and attentive room service are consistently lauded.
Cleanliness at Occidental Costa Cancún is a standout feature with spotless rooms, well-maintained facilities and hygienic common areas. The friendly and dedicated staff further enhance the guest experience. Noteworthy employees like Aroli, Jean Paul and Daniel receive special mentions for their exceptional service, although some inconsistencies in reception and management are noted.
The WiFi service at the hotel is a mixed bag; while some guests enjoy fast and reliable connectivity, others face intermittent and slow connections, especially in rooms and certain areas of the hotel. The spa and gym facilities receive positive remarks for their quality and range of services offered, including a sauna and a well-equipped gym, despite some minor issues with outdated equipment.
The pool area is a major highlight, praised for its beautiful design, cleanliness and ample loungers. It caters to both adults and children, ensuring there's always something entertaining happening, though the activities can sometimes be noisy. The beach with its clean sand and tranquil environment, is ideal for relaxation, despite being small and sometimes affected by nearby boat traffic and seaweed.
Parking is another positive element, offering free, convenient and guarded spaces, though the small lot can fill up quickly. Lastly, Occidental Costa Cancún is noted for its family-friendly atmosphere, providing a welcoming environment ideal for family vacations with a range of activities catering to both adults and kids.
Categories
4 Star
Beach
Luxury
Categories
2
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