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Boutique-style Hotels with Gym in Quintana Roo
19 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
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Summary of reviews
KABAH Cancun Hotel Boutique offers a comfortable and convenient stay with several standout features. The hotel's strategic location in Cancun is a major plus, providing easy access to the airport and various local amenities like supermarkets, restaurants and the Kabah Ecological Park. Despite being in a quiet, residential area, it remains accessible to travelers with cars, though those relying on public transportation might find it less ideal.
The breakfast service, included in the room price, generally receives favorable feedback for its authentic Mexican cuisine centered around egg dishes, despite some guests finding it repetitive and sparse. Dinner options within the hotel, particularly the China Girl restaurant, receive mixed reviews with some concerns over pricing and service quality. However, this is balanced by efforts at continuous improvement.
Rooms at KABAH Cancun Hotel Boutique are highly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern décor and thoughtful amenities, though occasional issues with maintenance and noise are noted. Cleanliness across the hotel is mostly commendable with rooms often described as clean and well-maintained, enhanced by the hotel's friendly and helpful staff, who are frequently highlighted for their exceptional service.
Wi-Fi at the hotel is a mixed experience with some guests enjoying good connectivity while others encounter instability. The on-site gym and rooftop pool receive mixed reviews as well; while their presence is appreciated, both are noted to require better maintenance and functionality. The rooftop pool, though small, offers a pleasant ambiance for relaxation.
Parking is a hassle-free experience with secure and free options available, making it convenient for those renting a vehicle. Guests consistently praise the comfort of the beds, which add to the overall restful experience. Although the hotel faces occasional accessibility issues, such as elevator malfunctions, its proximity to the airport remains a strong advantage.
The hotel's unique boutique style and modern, chic design enhance its charm and offer a more personalized experience compared to typical hotels. Despite some areas needing improvement, KABAH Cancun Hotel Boutique stands out for its strategic location, comfortable accommodations and attentive service, making it a highly recommended stay for those visiting Cancun.
The breakfast service, included in the room price, generally receives favorable feedback for its authentic Mexican cuisine centered around egg dishes, despite some guests finding it repetitive and sparse. Dinner options within the hotel, particularly the China Girl restaurant, receive mixed reviews with some concerns over pricing and service quality. However, this is balanced by efforts at continuous improvement.
Rooms at KABAH Cancun Hotel Boutique are highly praised for their spaciousness, cleanliness and comfort. Guests appreciate the modern décor and thoughtful amenities, though occasional issues with maintenance and noise are noted. Cleanliness across the hotel is mostly commendable with rooms often described as clean and well-maintained, enhanced by the hotel's friendly and helpful staff, who are frequently highlighted for their exceptional service.
Wi-Fi at the hotel is a mixed experience with some guests enjoying good connectivity while others encounter instability. The on-site gym and rooftop pool receive mixed reviews as well; while their presence is appreciated, both are noted to require better maintenance and functionality. The rooftop pool, though small, offers a pleasant ambiance for relaxation.
Parking is a hassle-free experience with secure and free options available, making it convenient for those renting a vehicle. Guests consistently praise the comfort of the beds, which add to the overall restful experience. Although the hotel faces occasional accessibility issues, such as elevator malfunctions, its proximity to the airport remains a strong advantage.
The hotel's unique boutique style and modern, chic design enhance its charm and offer a more personalized experience compared to typical hotels. Despite some areas needing improvement, KABAH Cancun Hotel Boutique stands out for its strategic location, comfortable accommodations and attentive service, making it a highly recommended stay for those visiting Cancun.
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Gym
Boutique-Style
Pool
Outdoor Pool
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Summary of reviews
The Beach Tulum Hotel is a luxurious hotel that offers an exceptional experience to its guests. Its stunning location directly on the beach is a highlight with easy walking access to restaurants, bars and Tulum ruins. The breakfast is fresh, flavorful and delicious with outstanding service from Ziggy's. The rooms are beautifully designed, clean and well-appointed with some even featuring private heated swimming pools or rooftop jacuzzis. The staff is super welcoming, responsive and provides excellent customer service. The beach is the best section with beautiful location and excellent access to the stunning sea. The hotel has been consistently reviewed as exceptional with superb service and quality, making it a five-star experience at an unbeatable price. The jacuzzi and hot tub options in some rooms provide an added indulgence and the hotel's luxury experience is simply breathtakingly beautiful. Overall, The Beach Tulum Hotel is a wonderful and very clean place to stay with exceptional facilities and services that make for a truly unforgettable vacation.
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Gym
Boutique-Style
Beachfront
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Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
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Boutique-Style
Gym
Beachfront
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Located on the Riviera Maya close to Playa Del Carmen, Viceroy resort is a luxurious Mexican getaway with a full service spa and an award winning restaurant. Guests can relax on the white sand beachfront and indulge in one of the many services this hotel has to offer.
Summary of reviews
The Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is a hidden gem located right on the beach surrounded by beautifully manicured gardens. Guests rave about the spacious and well-appointed villas, some with their own pool and outdoor shower, that are cleaned twice a day. The resort's top-notch location may be a little tricky to find, but the fact that it is a smaller property adds to its charm. The exceptional customer service provided by the world-class staff, including Pepe the waiter, sets new standards for service. The beautiful pool is perfect for relaxing and enjoying the warm weather and the private pool is an excellent option for a more secluded experience. The hotel offers an outstanding range of amenities, including excellent food, varieties of cocktails and top-class drinks, making it a unique place to disconnect and enjoy complete privacy. While the beach has its mixed reviews, the Viceroy Riviera Maya Luxury Resort is an excellent hotel with an exceptional level of service, truly the definition of luxury.
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Boutique-Style
Gym
Luxury
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Summary of reviews
Porto Playa Condo Hotel and Beach Club in Playa del Carmen receives overwhelmingly positive reviews across several categories, highlighted by its prime location, exceptional service, and outstanding facilities.
The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.
A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.
The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.
The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.
Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.
For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.
The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.
Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
The location of Porto Playa is frequently praised for its central yet serene setting. Guests enjoy the easy access to the lively Fifth Avenue and beautiful beaches, all while being able to relax in a peaceful ambiance. The proximity to local attractions, restaurants, and shops provides an ideal balance of leisure and excitement for visitors.
A key highlight is the breakfast arrangement, which involves vouchers for two nearby restaurants, Indigo Beach Club and Impreveist. This setup offers guests the enjoyment of high-quality dining experiences with picturesque views, making breakfast a memorable part of their stay.
The accommodations at Porto Playa are another major draw. Guests appreciate the spacious, clean, and well-equipped condominiums, complete with amenities such as full kitchens and comfortable bedding. Families find the accommodations particularly suitable, with ample space and convenient provisions. The hotel maintains high cleanliness standards, ensuring a pleasant and inviting environment.
The staff at Porto Playa earn frequent commendations for their friendly and attentive service. Known for their dedication, the staff go above and beyond to enhance guests' experiences, contributing to the hotel's welcoming atmosphere.
Amenities like reliable WiFi and a high-quality gym further elevate the guest experience. The pool area is perfect for relaxation, offering a clean and beautifully maintained space for leisure and family fun.
For those interested in beach activities, the hotel's close proximity to the beach and access to a nearby beach club provide convenient options for enjoying the seaside.
The availability of secure parking adds to the sense of comfort and convenience, especially for those traveling by car. Families find the Porto Playa to be an ideal destination for vacations, thanks to its spacious accommodations and family-friendly amenities.
Finally, the exceptionally comfortable beds ensure restful nights, enhancing the overall calming and enjoyable experience at Porto Playa Condo Hotel and Beach Club.
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Gym
Boutique-Style
Beach
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Summary of reviews
El Taj Oceanfront and Beachside Condo Hotel, located in the heart of Playa del Carmen, offers a superb blend of convenience, comfort and tranquility. Nestled between the beach and Quintana Avenue, the hotel affords guests easy access to a vibrant array of restaurants, shops, bars and nightlife, all while maintaining a peaceful atmosphere on a quiet side street.
The hotel's breakfast experience receives mixed reviews but is often highlighted for its delightful setting by the sea, providing a rich and delicious meal with ocean views. The service is praised for its quality and variety, despite occasional slowness and clarity issues regarding what is complimentary.
The spacious, well-equipped apartments at El Taj are consistently lauded for their modern design, cleanliness and full amenities, including kitchens, washing machines and private jacuzzis. Guests appreciate the luxurious feel, particularly in the penthouse suites with excellent beach views. Minor issues like dated decor and musty smells in some rooms are noted but don't significantly detract from the overall positive impressions.
Cleanliness is a standout feature with guests frequently commending the diligent housekeeping and the immaculate condition of both rooms and common areas. This meticulous upkeep contributes greatly to guests' comfort and satisfaction.
The staff at El Taj is another highlight, often described as friendly, attentive and professional. Many guests note the team's willingness to go above and beyond, particularly praising individuals like Fernanda for their exceptional service. However, there are sporadic mentions of unhelpful experiences with certain staff members.
WiFi at the hotel is reliable and fast, meeting guests' expectations for high-speed internet across all areas. The pool experience is similarly positive with multiple clean and beautiful pools surrounded by lush greenery creating a relaxing environment. Despite occasional maintenance issues and crowding in one pool, the overall feedback is favorable.
The beach area, however, receives mixed reviews due to significant erosion, crowding with boats and seaweed. Despite the challenges, the beachfront restaurant offers quality food and the private beach access is appreciated. Parking is another well-received amenity with secure and convenient options, although space can be limited.
For those interested in nightlife, El Taj’s proximity to Playa del Carmen's bustling venues is ideal. While the hotel's central location provides easy access to lively nightclubs and entertainment, it maintains a relatively quiet ambiance.
Bedding at the hotel is frequently praised for its quality and comfort with guests enjoying spacious, clean and beautifully appointed rooms. The combination of comfortable beds, well-maintained rooms and various amenities like the outdoor pools ensures a delightful and restful stay.
In summary, El Taj Oceanfront and Beachside Condo Hotel offers an exceptional blend of location, comfort and service, making it a superb choice for visitors looking to explore Playa del Carmen while enjoying a relaxing and luxurious stay.
The hotel's breakfast experience receives mixed reviews but is often highlighted for its delightful setting by the sea, providing a rich and delicious meal with ocean views. The service is praised for its quality and variety, despite occasional slowness and clarity issues regarding what is complimentary.
The spacious, well-equipped apartments at El Taj are consistently lauded for their modern design, cleanliness and full amenities, including kitchens, washing machines and private jacuzzis. Guests appreciate the luxurious feel, particularly in the penthouse suites with excellent beach views. Minor issues like dated decor and musty smells in some rooms are noted but don't significantly detract from the overall positive impressions.
Cleanliness is a standout feature with guests frequently commending the diligent housekeeping and the immaculate condition of both rooms and common areas. This meticulous upkeep contributes greatly to guests' comfort and satisfaction.
The staff at El Taj is another highlight, often described as friendly, attentive and professional. Many guests note the team's willingness to go above and beyond, particularly praising individuals like Fernanda for their exceptional service. However, there are sporadic mentions of unhelpful experiences with certain staff members.
WiFi at the hotel is reliable and fast, meeting guests' expectations for high-speed internet across all areas. The pool experience is similarly positive with multiple clean and beautiful pools surrounded by lush greenery creating a relaxing environment. Despite occasional maintenance issues and crowding in one pool, the overall feedback is favorable.
The beach area, however, receives mixed reviews due to significant erosion, crowding with boats and seaweed. Despite the challenges, the beachfront restaurant offers quality food and the private beach access is appreciated. Parking is another well-received amenity with secure and convenient options, although space can be limited.
For those interested in nightlife, El Taj’s proximity to Playa del Carmen's bustling venues is ideal. While the hotel's central location provides easy access to lively nightclubs and entertainment, it maintains a relatively quiet ambiance.
Bedding at the hotel is frequently praised for its quality and comfort with guests enjoying spacious, clean and beautifully appointed rooms. The combination of comfortable beds, well-maintained rooms and various amenities like the outdoor pools ensures a delightful and restful stay.
In summary, El Taj Oceanfront and Beachside Condo Hotel offers an exceptional blend of location, comfort and service, making it a superb choice for visitors looking to explore Playa del Carmen while enjoying a relaxing and luxurious stay.
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Boutique-Style
Gym
Beachfront
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Summary of reviews
Palapas del Sol is a stunning hotel located on one of the most beautiful and cleanest beaches in Holbox. The beachfront location is unparalleled, providing magnificent views from the rooms and easy access to the crystal-clear waters. The hotel is situated just fifteen minutes away from the town, allowing guests to enjoy a peaceful setting while still being conveniently close to restaurants and other amenities. The breakfast and dinner at Palapas del Sol are top attractions for guests with many praising the good selection and delicious food. The staff is consistently praised for their friendliness and helpfulness with many going above and beyond to make their stay enjoyable. The hotel offers a range of comfortable and spacious bungalow-style rooms with beautiful views of the sea. The hotel's cleanliness is exceptional with everything being very clean and immaculately cleaned on a daily basis. The hotel boasts a sparkling outdoor pool and a private beach just 20 meters away from the hotel with comfortable lounge chairs, hammocks and shaded areas. Palapas del Sol is a great choice for families traveling with young children and for couples looking for a romantic getaway. Overall, Palapas del Sol is a dreamy hotel with stunning facilities on a sublime beach, making for an incredible stay.
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Boutique-Style
Gym
Beachfront
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Located on the island of Mujeres, 25 minutes from the Mexican mainland, this luxury seafront hotel offers 35 exclusive suites and a grand variety of wellness, dining and yacht services.
Summary of reviews
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is a hotel known for its exceptional service. The staff are friendly, helpful and attentive, providing guests with a royal treatment. Guests have had nothing but positive experiences with the service staff, wellness staff and personnel at the bar and restaurant. The rooms, pools and food have been praised, along with the beach service provided by Jabar and Ulises. Although some guests have found the check-in process to be ridiculous, most appreciate the efforts of the lovely staff who go above and beyond for their guests. Overall, guests can expect outstanding service at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive.
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Boutique-Style
Gym
Romantic
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Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
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Boutique-Style
Gym
Beachfront
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Summary of reviews
La Divina by Aldea Thai is a highly praised hotel offering a delightful blend of location, comfort, and luxury. Nestled conveniently just steps away from Mamitas Beach, guests are enamored with its proximity to the beautiful shores and the vibrant 5th Avenue, where numerous bars, restaurants, and attractions are easily accessible by foot. Despite its central location, the hotel ensures a quiet and restful environment away from the lively nightlife.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
The accommodations at La Divina are noteworthy for their spaciousness and thoughtful design. Guests appreciate the luxurious touch seen in the Asian-inspired decor and the comfort of the large, soft beds. Many rooms also boast terraces with private pools and offer partial sea views, augmenting the overall appeal. Although there are occasional mentions of a need for updated maintenance, especially in bathrooms, the rooms generally meet and exceed guest expectations.
Cleanliness is another area where the hotel shines, thanks to the diligent efforts of the cleaning staff. The pool area, in particular, is frequently mentioned as pristine and beautiful, with the rooftop pools receiving high praise for their serene atmosphere. Despite isolated issues with odors and maintenance in some facilities, the property remains predominantly clean and inviting.
The staff at La Divina further enhance the experience with their friendly, professional, and attentive service. Both the receptionists and the pool staff contribute to the warm atmosphere, earning the hotel comparisons to luxury establishments. Challenges, such as occasional delays or communication issues, are noted but are generally overshadowed by the overwhelmingly positive interactions with the hotel team.
Adding to the luxury, La Divina offers tranquil communal and private pools, with the rooftop terraces providing spectacular relaxation spots. Despite occasional mentions of maintenance needs, the pool areas continue to be a major highlight. The beach, only a few meters away, is easily accessible, making it an ideal spot for sun-seekers.
Overall, La Divina by Aldea Thai provides a luxurious and comfortable stay, accentuated by its prime location, impressive accommodations, and attentive service. Its blend of beachfront access and proximity to local attractions makes it a favored choice for travelers seeking a serene yet engaging experience in Playa del Carmen.
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Boutique-Style
Gym
Luxury
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Summary of reviews
Puerto Aventuras Hotel & Beach Club is widely celebrated for its exceptional beachfront location, providing guests with picturesque views of clear, calm waters within a secure, gated community. The hotel is a favorite among families and those seeking a tranquil escape, featuring easy access to local attractions, beautiful beaches, and a variety of shops and dining options within walking distance. Guests appreciate the serene, family-friendly atmosphere, enhanced by the gentle pace of the surrounding community.
Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.
Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.
The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.
Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal. Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.
Overall, Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
Breakfast at the hotel receives commendations, particularly for its hearty and varied weekend buffet offerings. While weekdays present a more limited selection, the Sunday brunch stands out as extraordinary. Dinner experiences appear to vary, with praise for the attentive service but some critique of meal quality. The hotel's proximity to vibrant local culinary options provides guests with alternative dining opportunities.
Comfortable rooms, often praised for their spaciousness and notable ocean views, contribute significantly to guests' positive experiences. While some rooms may show signs of aging, they remain clean and functional, with added amenities like whirlpools and effective air conditioning. Courteous and friendly staff are consistently highlighted for their professionalism and dedication, enhancing the overall guest experience.
The hotel prides itself on cleanliness, with particular attention given to the pristine condition of both rooms and common areas, as well as the daily maintenance of the beach. Guests enjoy relaxing by the charming pool area, despite occasional concerns about pool conditions. The beach stands out as a family-friendly haven, characterized by safe waters, artificial barriers, and overall cleanliness.
Families find the hotel particularly accommodating, with its safe, serene environment and convenient location making it ideal for shared experiences. Child-friendly beach and pool features, along with comfortable family-focused accommodations, further enhance the appeal. Puerto Aventuras Hotel & Beach Club is also well-regarded for its cozy beds, providing restful sleep with high-quality bedding and mattresses.
Overall, Puerto Aventuras Hotel & Beach Club offers a memorable escape characterized by its stunning beach access, exceptional service, and family-friendly environment, making it a compelling choice for travelers seeking relaxation and convenience.
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Boutique-Style
Gym
Beach
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Summary of reviews
Smart Cancun the Urban Oasis is widely appreciated for its strategic location, which offers easy access to public transportation, the ADO bus station and key tourist spots like the Hotel Zone beaches. Situated centrally in downtown Cancun, it is close to restaurants, markets, shops, tour pick-up points and essential services like currency exchanges, making it ideal for both leisure and business travelers. Despite being in a busy area, the hotel manages to provide a peaceful environment, especially near Nader Avenue, contributing to its charm.
The breakfast at Smart Cancun the Urban Oasis has generally positive feedback with guests enjoying a varied buffet that caters to both Mexican and international palates. It is often appreciated for its freshness, taste and value for money. Nonetheless, there are occasional remarks about limited variety and logistical issues like delayed starts and long waits.
Dinner experiences are similarly mixed but lean towards the positive. Guests highlight the quality of the food, describing it as delicious and reasonably priced with special touches like singing happy birthday in Mayan enhancing their dining experience. Despite these positives, some find the facilities for nighttime dining limited with early bar closures and occasional service delays.
The rooms are described as spacious, comfortable and clean, equipped with modern amenities. However, concerns about outdated furnishings, maintenance issues such as weak water flow and malfunctioning air conditioning and occasional cleanliness problems are frequently noted. Some guests have reported inconsistent housekeeping and a need for better room upkeep and lighting.
Cleanliness overall is a strong point with most guests finding the rooms and hotel well-maintained. Occasional issues, such as dirty bathrooms or dusty furniture, do arise but are less common. The staff are generally described as friendly, helpful and attentive with some exceptional individual contributions noted. However, some guests experienced rudeness or inadequate service, particularly at the front desk and with housekeeping.
Though the hotel's WiFi service tends to disappoint, being unreliable and cumbersome to access, the gym receives positive remarks for being well-equipped and well-maintained. The pool area is a standout feature, praised for its large, inviting setup, cleanliness and pleasant ambiance with ample sunbeds and beautiful surroundings. Parking facilities are another highlight, offering ample, secure and complimentary spaces with 24/7 surveillance, though some guests found navigating the parking area challenging.
Bedding experiences are mixed with many praising the comfort and cleanliness of the beds while others find them uncomfortable or outdated. Pillows frequently receive criticism for being of poor quality.
Overall, while there are areas for improvement, especially in the consistency of room maintenance, cleanliness and service, Smart Cancun the Urban Oasis remains a solid choice for travelers seeking a convenient, comfortable and value-for-money stay in Cancun.
The breakfast at Smart Cancun the Urban Oasis has generally positive feedback with guests enjoying a varied buffet that caters to both Mexican and international palates. It is often appreciated for its freshness, taste and value for money. Nonetheless, there are occasional remarks about limited variety and logistical issues like delayed starts and long waits.
Dinner experiences are similarly mixed but lean towards the positive. Guests highlight the quality of the food, describing it as delicious and reasonably priced with special touches like singing happy birthday in Mayan enhancing their dining experience. Despite these positives, some find the facilities for nighttime dining limited with early bar closures and occasional service delays.
The rooms are described as spacious, comfortable and clean, equipped with modern amenities. However, concerns about outdated furnishings, maintenance issues such as weak water flow and malfunctioning air conditioning and occasional cleanliness problems are frequently noted. Some guests have reported inconsistent housekeeping and a need for better room upkeep and lighting.
Cleanliness overall is a strong point with most guests finding the rooms and hotel well-maintained. Occasional issues, such as dirty bathrooms or dusty furniture, do arise but are less common. The staff are generally described as friendly, helpful and attentive with some exceptional individual contributions noted. However, some guests experienced rudeness or inadequate service, particularly at the front desk and with housekeeping.
Though the hotel's WiFi service tends to disappoint, being unreliable and cumbersome to access, the gym receives positive remarks for being well-equipped and well-maintained. The pool area is a standout feature, praised for its large, inviting setup, cleanliness and pleasant ambiance with ample sunbeds and beautiful surroundings. Parking facilities are another highlight, offering ample, secure and complimentary spaces with 24/7 surveillance, though some guests found navigating the parking area challenging.
Bedding experiences are mixed with many praising the comfort and cleanliness of the beds while others find them uncomfortable or outdated. Pillows frequently receive criticism for being of poor quality.
Overall, while there are areas for improvement, especially in the consistency of room maintenance, cleanliness and service, Smart Cancun the Urban Oasis remains a solid choice for travelers seeking a convenient, comfortable and value-for-money stay in Cancun.
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Gym
Boutique-Style
Pool
Outdoor Pool
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Boutique-Style
Gym
Spa
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Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
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Boutique-Style
Gym
Beachfront
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The Live Aqua Boutique Resort is an all inclusive boutique hotel located in the heart of Playa Del Carmen. Whether you visit with friends or your significant other, this hotel will offer you the most luxurious service, including high end cuisine, spa facilities and much more.
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Boutique-Style
Gym
Honeymoon
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Boutique-Style
Gym
Luxury
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Boutique-Style
Gym
Beach
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Boutique-Style
Gym
Honeymoon
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Gym
Luxury
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