7,258,491 hotelsin 60 categories
Family Friendly, Romantic Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
$
+2
Info
Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
Romantic
Family
Beachfront
$
+5
Info
Summary of reviews
Hokhmah Heart Hotel is lauded for its prime location nestled in the heart of the lush Maya jungle, providing a serene retreat away from the hustle and bustle of city life. Guests praise its proximity to Puerto Morelos and Cancun's airport, making it both accessible and secluded, allowing easy exploration of local attractions like cenotes. The hotel's setting delivers a spectacular backdrop of verdant forests and vibrant wildlife, offering an oasis for those seeking tranquility and solitude.
The culinary offerings at Hokhmah Heart Hotel are delightfully infused with authentic Mexican flavors. Breakfast is a particular highlight, with a hearty spread of traditional dishes, including scrambled eggs and huevos rancheros, complemented by cinnamon-kissed coffee. Guests enjoy the luxury of personalized, made-to-order service, although some note a limited variety. Dinner is equally praised for its homemade meals by skilled chef Roberto, providing a genuine taste of Mayan cuisine despite occasional modest portions.
Rooms at the hotel receive high marks for their spaciousness, cleanliness, and rustic charm. Equipped with amenities like air conditioning and mosquito nets, they cater to the needs of families and travelers alike. A small playground and outdoor seating extend the comfort to communal spaces, augmented by thoughtful details and beautiful decor. While minor critiques suggest areas for enhancement, many find the accommodations relaxing and suited to a peaceful getaway.
Maintaining high standards of cleanliness is a priority at Hokhmah Heart Hotel, with guests often mentioning the organized, cozy atmosphere and friendly, attentive staff. While some areas show signs of wear, such as the smell of dampness, the hotel still serves as a tranquil retreat complemented by clean facilities.
Staff at Hokhmah Heart Hotel are frequently praised for their remarkable friendliness and dedication to excellent service. Guests feel warmly welcomed by the attentive actions of the manager and staff, particularly Roberto and Malonie, ensuring a superior experience. This hospitality extends throughout the hotel, creating a flexible atmosphere for both solitude and social interaction, contributing significantly to its positive reputation.
The pool area is a standout feature, earning acclaim for its beauty and tranquility within a jungle backdrop. Guests enjoy clean cenote-fed water and picturesque surroundings, with personal touches enhancing the inviting ambiance. Though still developing in some parts, the pool holds promise as a perfect spot for relaxation.
Families find Hokhmah Heart Hotel particularly accommodating, appreciating the welcoming atmosphere and recreational features like outdoor fitness equipment and a playground. Spacious accommodations and the presence of friendly animals add to the convenience and enjoyment for families.
The hotel's beds receive high praise for comfort and quality, contributing to restful sleep experiences for guests. While hard mattresses note isolated cases, the overall sentiment is positive regarding the spacious rooms and plush bedding.
Hokhmah Heart Hotel is additionally recognized as a romantic haven, particularly suited for honeymooners and couples seeking privacy and romance. With a cozy ambiance and a suite equipped with luxurious amenities, it offers a peaceful escape in nature.
Finally, the hotel caters to pet owners, providing a welcoming environment for furry companions and emphasizing its charm as a dog-friendly retreat. This pet-friendly focus complements the hotel's inclusive and calming atmosphere.
Overall, Hokhmah Heart Hotel stands as a picturesque retreat that harmonizes nature with hospitality, offering guests an exceptional and serene experience amidst the Maya jungle's splendor.
The culinary offerings at Hokhmah Heart Hotel are delightfully infused with authentic Mexican flavors. Breakfast is a particular highlight, with a hearty spread of traditional dishes, including scrambled eggs and huevos rancheros, complemented by cinnamon-kissed coffee. Guests enjoy the luxury of personalized, made-to-order service, although some note a limited variety. Dinner is equally praised for its homemade meals by skilled chef Roberto, providing a genuine taste of Mayan cuisine despite occasional modest portions.
Rooms at the hotel receive high marks for their spaciousness, cleanliness, and rustic charm. Equipped with amenities like air conditioning and mosquito nets, they cater to the needs of families and travelers alike. A small playground and outdoor seating extend the comfort to communal spaces, augmented by thoughtful details and beautiful decor. While minor critiques suggest areas for enhancement, many find the accommodations relaxing and suited to a peaceful getaway.
Maintaining high standards of cleanliness is a priority at Hokhmah Heart Hotel, with guests often mentioning the organized, cozy atmosphere and friendly, attentive staff. While some areas show signs of wear, such as the smell of dampness, the hotel still serves as a tranquil retreat complemented by clean facilities.
Staff at Hokhmah Heart Hotel are frequently praised for their remarkable friendliness and dedication to excellent service. Guests feel warmly welcomed by the attentive actions of the manager and staff, particularly Roberto and Malonie, ensuring a superior experience. This hospitality extends throughout the hotel, creating a flexible atmosphere for both solitude and social interaction, contributing significantly to its positive reputation.
The pool area is a standout feature, earning acclaim for its beauty and tranquility within a jungle backdrop. Guests enjoy clean cenote-fed water and picturesque surroundings, with personal touches enhancing the inviting ambiance. Though still developing in some parts, the pool holds promise as a perfect spot for relaxation.
Families find Hokhmah Heart Hotel particularly accommodating, appreciating the welcoming atmosphere and recreational features like outdoor fitness equipment and a playground. Spacious accommodations and the presence of friendly animals add to the convenience and enjoyment for families.
The hotel's beds receive high praise for comfort and quality, contributing to restful sleep experiences for guests. While hard mattresses note isolated cases, the overall sentiment is positive regarding the spacious rooms and plush bedding.
Hokhmah Heart Hotel is additionally recognized as a romantic haven, particularly suited for honeymooners and couples seeking privacy and romance. With a cozy ambiance and a suite equipped with luxurious amenities, it offers a peaceful escape in nature.
Finally, the hotel caters to pet owners, providing a welcoming environment for furry companions and emphasizing its charm as a dog-friendly retreat. This pet-friendly focus complements the hotel's inclusive and calming atmosphere.
Overall, Hokhmah Heart Hotel stands as a picturesque retreat that harmonizes nature with hospitality, offering guests an exceptional and serene experience amidst the Maya jungle's splendor.
Categories
Romantic
Family
Dog Friendly
Dog Sitting
Dogs Stay Free
$
+11
Info
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
Categories
Family
Romantic
Beachfront
From $379
$
+11
Info
Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Family
Romantic
Beachfront
$
+12
Info
Summary of reviews
Sandos Playacar All Inclusive has received largely positive feedback, making it a favorable choice among travelers seeking a Mexican getaway. Located near Playa del Carmen's center and situated right on the beach, the resort offers convenience and scenic beauty. Guests particularly enjoy the well-maintained surroundings and the vibrant local neighborhood. The beach itself is praised for its cleanliness and direct access, despite some minor seaweed issues. Additionally, the hotel's various pools and facilities enhance the guest experience, although some areas are a bit far from the main amenities.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
The breakfast buffet at Sandos Playacar is appreciated for its variety and fresh offerings, like mangoes and pineapples. While the food quality can sometimes be inconsistent and options repetitive, the service is generally well-regarded. The dinner options also receive favorable feedback, especially the Italian, French and Mexican restaurants, though securing reservations can be challenging. Despite occasional inconsistencies in meal quality, the overall dining experience remains enjoyable.
Guests find the rooms to be spacious and comfortable, particularly the family rooms. Most rooms are described as clean and well-designed, though some show signs of wear and could benefit from updates and better maintenance. Despite a few cleanliness concerns, the majority of guests have a positive view of the resort's cleanliness, supported by well-maintained common areas and beach.
The resort staff are praised for their friendliness and helpfulness, contributing significantly to the enjoyable stays of many guests. However, there are occasional criticisms regarding staff availability and service consistency, particularly in the themed restaurants. Despite this, the overall service quality is seen as a strong point.
WiFi connectivity at the resort receives mixed reviews. While common areas have good coverage, connectivity in rooms can be unreliable and intermittent, impacting guest satisfaction. The pool areas are another highlight with well-maintained and beautiful settings. The children's pool with slides is especially loved by families, although some guests find the main pools basic and occasionally unpleasantly scented.
The beach remains a standout feature with its beauty, cleanliness and well-maintained state. It's particularly favored by families with children, who also appreciate the family-friendly atmosphere, kids' club and various activities tailored for younger guests. The spacious family rooms and designated family zones further enhance the vacation experience for families.
While there are mixed opinions on the beds with some guests experiencing discomfort due to old mattresses and others finding them very comfortable, overall room comfort is generally commended. Guests in the family and adult sections specifically note the ample space and comfort, contributing to a pleasant stay.
In conclusion, Sandos Playacar All Inclusive offers a beautiful location, a variety of amenities and dining options, friendly staff and a family-friendly atmosphere, making it a strong choice for a balanced and enjoyable vacation. Improvements in room maintenance, WiFi connectivity and food quality consistency would further elevate the guest experience.
Categories
Family
Romantic
Gym
From $180
$
+7
Info
Summary of reviews
Sandos Caracol Nature Resort & Water Park All Inclusive stands out for its remarkable jungle location, immersed in lush greenery and teeming with wildlife such as coatis, raccoons and monkeys, providing a unique natural setting for relaxation and exploration. Families find the resort particularly ideal with everything they need within walking distance, including a water park and various pools. The serene and secure jungle setting, a harmonious blend of beach and forest, enhances the overall experience despite being somewhat distant from downtown Playa del Carmen.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
When it comes to breakfast, the resort offers a variety of delicious options at the Laguna restaurant, especially noted for made-to-order omelettes and eggs and the popular morning green juice. However, guests occasionally face long wait times, limited variety and issues with food quality, such as lukewarm or bland dishes.
Dinner experiences are generally positive at the buffet restaurants with good food quality and variety. Still, reservations at the à la carte specialty restaurants can be challenging to secure due to the convoluted reservation system. While some specialty restaurants receive praise, others suffer from inconsistent service and food quality.
Guest reviews of the rooms reflect a mix of comfort and some maintenance issues. Many rooms are spacious and well-renovated, offering excellent amenities like mini bars, coffee makers and terraces with beautiful views. However, some guests report issues such as musty smells, mold and broken fixtures.
Cleanliness throughout the resort is praised, particularly the well-kept gardens and daily room cleaning services. Yet, the resort struggles with maintaining consistent hygiene across common areas, pools and dining rooms with reports of dirty pools, subpar maintenance and occasional presence of bugs.
The staff at Sandos Caracol receives both positive and negative feedback. Many guests commend the friendly and attentive service from individuals and the animation team's efforts with children. However, some guests encounter issues with rude or unhelpful staff and inconsistent service quality.
WiFi service at the resort offers complimentary access, but guests frequently encounter poor connectivity and the need for additional payments for better service. This has been a source of frustration, particularly due to the reliance on a glitchy app for dining reservations.
The spa at Sandos Caracol is highly recommended, noted for its great massages, friendly staff and relaxing amenities like the temazcal and cenotes. However, some guests feel that including access to the spa's wet areas in the fee would offer better value.
The pools at the resort, including a popular water park for kids and an adult pool for quieter relaxation, receive varied reviews. While the pools are generally well-maintained and enjoyable, some guests encounter issues with cleanliness, crowding and limited availability of sunbeds and towels.
Lastly, the beach at Sandos Caracol draws mixed reviews due to its rocky and small terrain, making swimming and typical beach activities challenging. The recurrent issue of seaweed and erosion further detracts from its appeal, prompting some guests to prefer other resort areas.
Overall, Sandos Caracol Nature Resort & Water Park All Inclusive excels in providing a unique, nature-integrated stay with several family-friendly amenities, despite some areas needing improvement in service consistency, cleanliness and maintenance.
Categories
Family
Romantic
Beachfront
$
+6
Info
Summary of reviews
Bahia Principe Explore Coba - All Inclusive offers a superb family-oriented experience in a tranquil location near Tulum, allowing easy access to vibrant neighboring towns and natural beauty. The resort is praised for its cleanliness and well-maintained property, with friendly staff providing warm and attentive service that enhances the overall stay. Families find the resort ideal, enjoying activities tailored to children, such as exceptional kids’ clubs, a delightful children’s water park, and engaging kids' staff. The vast array of amenities and entertainment options ensures a pleasant experience for guests of all ages.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
The dining experience at Bahia Principe Grand Coba is well-regarded, particularly the breakfast selections which feature a variety of fresh fruits, vegetables, and eggs. Though there are occasional critiques regarding sweet breakfast juices, the buffet offerings across meal periods receive positive remarks for their quality and variety. While the dinner menus provide delicious international and Mexican dishes, guests recommend improvements to the reservation system for à la carte dining to enhance accessibility to specialty restaurants.
Guests appreciate the spacious rooms, comfortable beds, and peaceful atmosphere, despite noting signs of aging in the facilities. Cleanliness remains a positive aspect, though certain areas, like sun loungers and bathroom fixtures, could benefit from updates. The pools are a standout feature, praised for their beauty, cleanliness, and ample space. The vibrant pool area caters to families and adults, offering engaging entertainment and a serene ambiance.
While the beach is a bit distant, shuttles offer easy access to a lovely, clean, and organized beach area. Despite its rocky terrain and seaweed challenges, the proximity to Tulum adds charm to the location. Overall, Bahia Principe Grand Coba presents a welcoming and enjoyable environment that appeals to families and guests seeking relaxation and fun. Enhancements to certain facilities and processes could further elevate the experience at this expansive resort.
Categories
Family
Romantic
Golf
$
+3
Info
Summary of reviews
Sueños Tulum is a stunning hotel located on a private and beautiful beach, offering guests a tranquil and secluded atmosphere away from the noise and party vibe of Tulum. The hotel strikes an impressive balance between showcasing Mexico's ancient history in a modern and comfortable way. Guests universally praise the hotel's location and are beyond impressed with the spectacular views. The breakfast is phenomenal with numerous positive comments on the taste, freshness and variety of the food. Sueños Tulum offers great options for a stay in Tulum with rooms that are simple and clean but top-notch and in good condition. The hotel has a reputation for exceptional cleanliness, which adds to the relaxing atmosphere of the hotel. The staff is amazing, cordial, flexible and attentive, going above and beyond to ensure guests have a comfortable and enjoyable stay. The lovely outdoor pool is described as nice and calming, making it the perfect place to unwind after a busy day of sightseeing. The private beachfront is amazing, offering a beautiful, restful and private location for guests to enjoy. Overall, Sueños Tulum is a great little hotel on a beautiful beach with a quiet chill vibe.
Categories
Family
Romantic
Sustainability Journey
$
+6
Info
Summary of reviews
The Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, is a resort celebrated for its stunning beachfront location and serene atmosphere. Guests appreciate the tranquility and natural beauty, offering a retreat away from the bustling hotel zone. The breakfast experience is well-regarded, with a variety of options that cater to diverse tastes, and friendly staff enhance the dining experience. Dinner is mixed, with the buffet receiving praise for its variety and quality, although some guests feel there could be improvements in flavor. Rooms are generally spacious and appealing, particularly appreciated are the swim-up pools, despite some cleanliness and maintenance issues noted by guests.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
Staff at the resort are consistently highlighted for their attentiveness and friendliness, contributing significantly to the positive experience. Whether in housekeeping or poolside service, their welcoming nature is a standout feature. The pools, a key attraction, are well-maintained and cater to different needs, providing entertainment and relaxation, though concerns about cleanliness and sunlounger availability are noted. Despite some areas requiring improvement in cleanliness and organization, overall, the Royalton Riviera Cancun Resort & Casino offers a memorable escape for guests seeking relaxation, enhanced by its dedicated staff and diverse amenities.
Categories
Family
Romantic
Luxury
From $225
$
+2
Info
Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
Categories
Romantic
Family
Golf
$
+5
Info
Summary of reviews
Dreams Jade Resort & Spa - All Inclusive is a luxurious and beautiful resort located on a secluded and private beach with stunning ocean views. The hotel offers great restaurants, bars and shopping options and the beach and grounds are well-maintained. While some guests had issues with taxi prices to and from the airport, the resort offers a wonderful location for a peaceful and luxurious vacation. The breakfast received mixed reviews, but the quality of the food was good with a few exceptions. The dining options also received mixed reviews, but most guests found the food at the restaurants delicious and enjoyed the frequent changes in the menu. The rooms are spacious and elegant with excellent bathrooms, although some were dated and needed renovation. The staff received overwhelmingly positive reviews for their professionalism, hard work and welcoming nature. The spa service is excellent and the pool area is great with good maintenance. The beach conditions may not be ideal, but the location and set up of the property were still a big draw. The hotel is a great option for families looking to spend quality time together with adequate facilities for all ages and a variety of areas for children to play. Overall, Dreams Jade Resort & Spa - All Inclusive appears to be a fabulous place for a vacation with a majority of its guests rating it as exceptional.
Categories
Family
Romantic
Luxury
$
+3
Info
Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
Summary of reviews
Banyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
Categories
Family
Romantic
Luxury
$
+3
Info
Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
Categories
Family
Romantic
Luxury
$
+2
Info
Summary of reviews
The staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
Categories
Family
Romantic
Luxury
$
+8
Info
Categories
Family
Romantic
Beachfront
From $327
$
+2
Info
Summary of reviews
Grand Residences Riviera Cancun, All Inclusive, receives consistently positive reviews from guests. The staff is particularly highlighted for their exceptional service, making guests feel right at home. The hotel is considered top-class, offering a 5-star experience with delicious food and superb facilities. While there may have been minor cons during their stay, guests still report a great overall experience. The hotel is also praised for its beauty and is considered by some guests to offer the best experience in the world.
Categories
Family
Romantic
Luxury
$
+12
Info
Summary of reviews
Emporio Cancun - Buy All Inclusive Option is a fantastic hotel for beach lovers with a great location right on the beautiful Caribbean beach. The breakfast buffet is delicious and satisfying with a mix of traditional Mexican and American food. The hotel offers great dining options with two a la carte restaurants and a buffet, although some guests noted that the wait times for meals could be long. The rooms are spacious and comfortable with modern amenities and beautiful views of the ocean, although some guests mentioned issues with dampness and cleanliness. The hotel is praised for being clean and well-maintained with exceptional service provided by friendly and attentive staff. The enormous amount of swimming pools and beautiful private beach make Emporio Cancun - Buy All Inclusive Option a great option for families looking to enjoy a vacation in Cancun. The beds are cozy and comfortable, although a small minority found them uncomfortable. Overall, Emporio Cancun - Buy All Inclusive Option provides an exceptional location and beach experience with great amenities and service.
Categories
Family
Romantic
Beach
From $285
$
+11
Info
Summary of reviews
Grand Palladium Select Costa Mujeres - All Inclusive provides a tranquil, picturesque retreat ideal for families and travelers seeking respite from Cancun's bustling hotel zone. Though remote, the resort captivates guests with expansive, beautifully maintained facilities, including lush hydrotherapy baths and rainfall showers, offering privacy and stunning surroundings. Despite transportation challenges, guests who prioritize tranquility find this location perfect for a serene escape.
The resort is highly acclaimed for its diverse and exceptional culinary offerings. Breakfast at the Nest and Isla Blanca is celebrated for variety and quality, with the buffet catering to diverse tastes. Piacere coffee and delectable cakes leave guests impressed. Dinner options are equally varied, with themed restaurants offering delightful experiences despite a few mixed reviews about certain dishes. Overall, guests find satisfaction in the culinary experiences provided.
Rooms receive high praise for their spaciousness and modern design, featuring comfortable interiors and ample amenities. Cleanliness is generally excellent, but some areas require improvement, notably room and beach hygiene. Despite these concerns, the overall ambiance and well-maintained property contribute positively.
Staff is frequently commended for exceptional service and attentiveness, with employees like Oscar at Helios receiving individual praise. Some areas need improvement, but the overall impression is favorable, contributing to the resort's inviting atmosphere where guests feel well-cared-for.
Guests enjoy five meticulously maintained pools, offering relaxation and entertainment without overcrowding. The poolside bar service and kids' club facilities enhance the experience, balancing fun and tranquility. The beach also earns positive feedback for its beauty and cleanliness, providing a private, relaxing setting for guests.
The resort stands out as a premier 5-star destination, offering a truly all-inclusive experience. With first-class facilities and impressive hospitality, many guests express a desire to return, appreciating the resort's all-inclusive package that encompasses extensive dining options and superior service. Despite minor communication issues at check-in, Grand Palladium Select Costa Mujeres remains a top choice for a luxurious vacation.
The resort is highly acclaimed for its diverse and exceptional culinary offerings. Breakfast at the Nest and Isla Blanca is celebrated for variety and quality, with the buffet catering to diverse tastes. Piacere coffee and delectable cakes leave guests impressed. Dinner options are equally varied, with themed restaurants offering delightful experiences despite a few mixed reviews about certain dishes. Overall, guests find satisfaction in the culinary experiences provided.
Rooms receive high praise for their spaciousness and modern design, featuring comfortable interiors and ample amenities. Cleanliness is generally excellent, but some areas require improvement, notably room and beach hygiene. Despite these concerns, the overall ambiance and well-maintained property contribute positively.
Staff is frequently commended for exceptional service and attentiveness, with employees like Oscar at Helios receiving individual praise. Some areas need improvement, but the overall impression is favorable, contributing to the resort's inviting atmosphere where guests feel well-cared-for.
Guests enjoy five meticulously maintained pools, offering relaxation and entertainment without overcrowding. The poolside bar service and kids' club facilities enhance the experience, balancing fun and tranquility. The beach also earns positive feedback for its beauty and cleanliness, providing a private, relaxing setting for guests.
The resort stands out as a premier 5-star destination, offering a truly all-inclusive experience. With first-class facilities and impressive hospitality, many guests express a desire to return, appreciating the resort's all-inclusive package that encompasses extensive dining options and superior service. Despite minor communication issues at check-in, Grand Palladium Select Costa Mujeres remains a top choice for a luxurious vacation.
Categories
Family
Romantic
Beachfront
$
+8
Info
Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
Categories
Family
Romantic
Beachfront
$
+9
Info
Summary of reviews
Crown Paradise Club Cancun - All Inclusive enjoys a prime seaside location that attracts guests with its direct access to a beautiful, clean beach and stunning ocean views. The resort's proximity to the airport and local attractions enhances its convenience, making it a popular choice for families, thanks to its child-friendly facilities and numerous activities. While the hotel is distant from nightlife, its excellent facilities, cleanliness and breathtaking views compensate for the minor inconvenience.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Guests have a mixed experience with breakfast, appreciating the high-quality omelettes, fruits and the variety offered on the 8th-floor Club Lounge. However, long wait times and overcrowding have been issues with some calling for improved service speed and dining room management.
Dinner at the resort offers a diverse range of cuisines in the specialty restaurants with the French restaurant often singled out for praise. Despite the delicious food, the reservation system hampers the dining experience by making it difficult to secure bookings, frustrating guests. Nonetheless, both the specialty restaurants and the buffet receive positive feedback for their variety and taste.
Rooms are appreciated for their spaciousness, ocean views and cleanliness with amenities like jacuzzis and balconies enhancing the stay. However, the age of the building and dated decor, along with some maintenance issues, detract from the experience. Despite these drawbacks, daily room services are well-received, adding to the comfort.
Cleanliness overall is commendable with public areas and facilities being well-maintained despite the building’s age. Housekeeping is noted for their diligence, although inconsistencies in room cleaning standards and occasional issues with pests are areas needing improvement.
The staff is frequently praised for their friendliness, attentiveness and excellent service, significantly contributing to a pleasant atmosphere. The entertainment team and wait staff, including specific mentions of individuals, enhance the guest experience with their proactive approach. However, some inconsistencies at the front desk and occasional tipping-based friendliness have been noted.
Wi-Fi service receives mixed reviews, functioning well in common areas like the lobby but being unreliable in rooms, particularly during peak hours. On the beach, the connection is weak or non-existent.
Spa facilities have mixed feedback with some guests enjoying the services and environment, particularly massages by a therapist named Garcia Maria. However, inconsistencies in service availability have been a concern for some.
The gym facilities are seen as subpar with outdated equipment and frequent malfunctions, making it a less appealing option for guests.
The pool experience is largely positive with several clean and well-maintained pools offering a variety of activities for all ages. Families appreciate the children's pools and water park, while adults enjoy the peaceful adult-only pool. However, some guests mention the pools can be cold and occasionally overcrowded, though courteous staff and good poolside services enhance the experience.
The beach is a standout feature with guests praising its beauty, cleanliness and stunning views. Easy access from the hotel and excellent service from beach waiters add to the enjoyment, making it a notable highlight of the resort.
Overall, Crown Paradise Club Cancun - All Inclusive offers a compelling mix of superb location, family-friendly amenities and excellent staff service, despite some areas requiring improvement.
Categories
Family
Romantic
Beachfront
Categories
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