7,258,491 hotelsin 60 categories
Hotels with Heated Pool and Spa in Quintana Roo
46 HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
From $379
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Summary of reviews
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Categories
Pool
Infinity Pool
Heated Pool
Children's Pool
Pool Water Slide
Water Park
Lazy River
Outdoor Pool
Spa
Beachfront
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Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
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Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beachfront
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Categories
Spa
Pool
Heated Pool
Outdoor Pool
Honeymoon
From $225
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Summary of reviews
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
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Spa
Pool
Infinity Pool
Heated Pool
Children's Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Golf
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Categories
Spa
Pool
Infinity Pool
Heated Pool
Pool Water Slide
Water Park
Lazy River
Outdoor Pool
Beachfront
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Categories
Spa
Pool
Heated Pool
Outdoor Pool
Beach
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Summary of reviews
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
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Spa
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Luxury
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Summary of reviews
Dreams Tulum Resort & Spa is a top-notch resort, praised by guests for its beautiful location on the beach with stunning ocean views, amazing architecture that blends with the backdrop of Tulum and priority given to security. While the breakfast received mixed reviews, the majority of guests enjoyed the buffet and the variety of continental restaurants offered. The dining experience overall had mixed reviews with some guests raving about the food and others finding it mediocre or poor. The rooms are spacious, clean and comfortable, even though some guests experienced issues with maintenance. The resort is well-maintained and clean, despite some negative comments about room maintenance and seagrass on the beach. The staff is friendly, professional and outstanding with many guests praising their polite, helpful and entertaining nature. The pool and beach areas are beautiful and well-maintained, perfect for relaxing and enjoying the vacation. The resort is also family-friendly with facilities and activities for kids. While some guests complained about certain issues, overall, Dreams Tulum Resort & Spa is an exceptional five-star resort offering amazing amenities and services for a luxurious and enjoyable stay.
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Spa
Pool
Heated Pool
Children's Pool
Outdoor Pool
Luxury
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Summary of reviews
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Categories
Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Spa
Beachfront
From $502
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Info
Summary of reviews
If you're after a luxurious experience that ticks all the boxes, look no further than Atelier Playa Mujeres- Adults Only - All Inclusive Resort. Guests have nothing but praise for the hotel with particular emphasis on its beautiful design, exceptional services and high-quality rooms. While the food is decent, the service is of a five-star standard, making dining a pleasure. In short, if you're seeking a top-notch stay in Cancun, Atelier Playa Mujeres is the perfect choice.
Categories
Spa
Pool
Heated Pool
Outdoor Pool
Beachfront
From $288
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Summary of reviews
The Presidente InterContinental Cozumel Resort & Spa by IHG is a highly recommended hotel for a luxurious and relaxing getaway. The hotel's perfect location with three private beaches, stunning ocean views and easy access to San Miguel, makes it an ideal choice for travelers. The breakfast at Caribbeño offers a huge selection of delicious food with a fabulous atmosphere. The on-site restaurants have mixed reviews, but the food, especially with an ocean view, is highly praised. The rooms are spacious, comfortable and clean with lovely decor and amenities, although some note that the standard rooms require refurbishment. The hotel's cleanliness is highly commended, both inside and outside the hotel with a professional and friendly cleaning staff. The staff are highly praised for their excellent service and 5-star treatment, while the spa is well equipped and highly recommended by guests. The hotel has multiple pools, including a beautiful outdoor pool with comfortable seating and exceptional views. The private beach is stunning and perfect for swimming and snorkeling, while the hotel caters to families with a great kids' club and practical amenities. The hotel is considered to be a five-star oasis and a dreamy escape with everything you'd expect from a high-end resort, making it worth the high cost for a truly deluxe experience.
Categories
Spa
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Luxury
From $115
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Info
Summary of reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Categories
Heated Pool
Spa
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Outdoor Pool
$
Info
Summary of reviews
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
Categories
Spa
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
$
Info
Summary of reviews
Secrets Akumal Riviera Maya - Adults Only is a beautiful resort located on one of the largest reefs in Mexico, making it a tropical paradise perfect for a relaxing vacation. The beach area is stunning and well-maintained with a turtle sanctuary and marine park close by for exploring. The preferred club ocean view rooms offer breathtaking views of the ocean, making for a quintessential beach getaway. The breakfast is a true delight with fresh and delicious options available. The dining experience has received mixed reviews, but the majority of guests enjoyed the excellent food at the various restaurants. The rooms are spacious, lovely and have comfortable beds, making for a luxurious stay. The cleanliness is excellent throughout the resort with top-notch hospitality and sanitation policies in place. The staff is incredibly friendly, courteous, helpful and professional, going above and beyond to ensure guests have an exceptional stay. The spa is a luxurious and relaxing experience with excellent massages and a tranquil atmosphere. The pools and beach are beautiful and well-cared for with plenty of restaurant and bar options available. The resort is mainly for couples, making it an excellent choice for a romantic trip or a fun stay with adult friends. Overall, Secrets Akumal Riviera Maya - Adults Only is a concept club that's truly worthy of the luxury title, offering an unforgettable vacation in paradise.
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Spa
Pool
Infinity Pool
Heated Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
$
Info
Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
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Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Spa
Beachfront
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Summary of reviews
Altitude at Krystal Grand Cancun - All Inclusive receives glowing reviews for its prime location, luxurious amenities, and exceptional service. Situated in the heart of Cancun's Hotel Zone, the hotel offers easy access to nightlife, shops, and entertainment, while providing a serene beachside escape with stunning ocean views. Guests frequently praise the beautiful Altitude Tower rooms for their comfort and spectacular views, contributing to a peaceful and restful stay. Cleanliness is a standout feature, with both rooms and communal areas maintained meticulously by the attentive housekeeping staff.
The dining experience is generally positive, with breakfast and à la carte dinners receiving commendations for quality and service. The Italian, Grill, and Asian restaurants are highlighted for their delicious offerings, though securing reservations can be challenging due to their popularity. While the buffet options meet general satisfaction, they occasionally fall short in variety. On the all-inclusive front, guests appreciate the value offered by the resort, including access to a Starbucks café and a VIP package for an upgraded experience.
The hospitality from the staff consistently enhances the vacation experience, with individuals like Janer being singled out for their exceptional service. Pool facilities, including an exclusive infinity pool for Altitude Tower guests, are well-received for their beauty and the quality of service from poolside staff. Despite the pools being on the colder side, they remain a hit with both adults and families. The beach is praised for its cleanliness, tranquil setting, and gentle waves, making it a favored spot over other local beaches.
In summary, Altitude at Krystal Grand Cancun stands out as an ideal destination for visitors seeking a balance of relaxation and excitement, supported by a dedicated staff and a beautiful beachfront locale. While there are areas for improvement, such as dinner reservation systems and buffet variety, the overall experience is one of comfort and delight, leaving visitors with memorable stays.
The dining experience is generally positive, with breakfast and à la carte dinners receiving commendations for quality and service. The Italian, Grill, and Asian restaurants are highlighted for their delicious offerings, though securing reservations can be challenging due to their popularity. While the buffet options meet general satisfaction, they occasionally fall short in variety. On the all-inclusive front, guests appreciate the value offered by the resort, including access to a Starbucks café and a VIP package for an upgraded experience.
The hospitality from the staff consistently enhances the vacation experience, with individuals like Janer being singled out for their exceptional service. Pool facilities, including an exclusive infinity pool for Altitude Tower guests, are well-received for their beauty and the quality of service from poolside staff. Despite the pools being on the colder side, they remain a hit with both adults and families. The beach is praised for its cleanliness, tranquil setting, and gentle waves, making it a favored spot over other local beaches.
In summary, Altitude at Krystal Grand Cancun stands out as an ideal destination for visitors seeking a balance of relaxation and excitement, supported by a dedicated staff and a beautiful beachfront locale. While there are areas for improvement, such as dinner reservation systems and buffet variety, the overall experience is one of comfort and delight, leaving visitors with memorable stays.
Categories
Spa
Pool
Heated Pool
Pool Swim Up Bar
Outdoor Pool
Beach
$
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Summary of reviews
Layla Tulum - Adults Only is a highly recommended hotel located in the heart of Tulum center, making it a great spot to explore the city. The hotel is surrounded by an array of restaurants, bars and shops, giving guests everything they need within close proximity. The hotel offers a variety of bed sizes, including comfortable and huge beds that received high praise from guests. The rooftop pool is a stunning gem in the hotel's crown, providing an incredible setting for downtime. The hotel's cleanliness, modern decor and location all add to the overall positive experience. The staff, led by the lovely Elena, provide exceptional service and make you feel welcome every step of the way. The hotel is perfect for couples with an intimate atmosphere that makes it ideal for special occasions such as honeymoons. Overall, Layla Tulum - Adults Only is a luxurious and romantic experience that will leave guests feeling pampered and in love.
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Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Spa
Luxury
$
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Summary of reviews
Mi Amor by La Zebra, an SLH Hotel is an exceptional five-star hotel that provides a cozy and romantic atmosphere perfect for couples on a getaway. It boasts a beautiful location with stunning sea views, away from the crowd and walking distance to the Tulum ruins and restaurants. The hotel's restaurant offers delicious food with breakfast and dinner receiving positive reviews. The rooms are spacious, stylish, clean and top-notch with personal hot tubs and pools adding to the comfort and intimacy of each space. The hotel prides itself on its cleanliness and the friendly staff goes above and beyond to provide excellent service, making guests feel at home. The outdoor pool is a highlight with stunning jungle views and private cabanas, creating an enjoyable atmosphere for sunbathing and lounging. Though the hotel does not have direct beach access, guests have options for accessing the nearby beach. Overall, Mi Amor by La Zebra, an SLH Hotel is a lovely and romantic hotel, ideal for couples seeking a relaxing and intimate experience amidst beautiful sea views and lush nature.
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Pool
Heated Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Spa
Luxury
$
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Summary of reviews
Moon Palace The Grand Cancun All Inclusive is widely celebrated for its serene and picturesque environment that captivates guests with its beautifully maintained grounds and appealing location. Despite the beach lacking the typical blue hues of Cancun, it remains clean, enhancing the overall charm of the setting. The resort excels in providing a diverse dining experience, with exceptional restaurants like the steakhouse and Jade enjoying top commendations. While there may be challenges in securing reservations and occasional slow service, the culinary offerings remain a highlight, satisfying varied palates.
Guest accommodations feature spacious and well-equipped rooms, adding comfort to the stay with modern amenities, though not all rooms offer ocean views. Some visitors encounter issues such as room quality disparities, thin walls, and maintenance concerns, but overall comfort and cleanliness prevail, supported by the property's commendable cleanliness and ambiance. Although isolated reports indicate room and common area cleanliness issues, the standard is generally high, complementing the well-arranged setting.
The staff at Moon Palace is collectively praised for their attentiveness and friendliness, contributing significantly to the guest experience. While some variability in service exists, the commitment to excellence largely enhances visitor satisfaction. Diverse pool facilities cater to families seeking aquatic fun, including a water park and various activities that delight children and parents alike. Despite occasional shortcomings such as limited towel availability, pools and adjacent facilities receive positive remarks.
Families find Moon Palace The Grand Cancun particularly accommodating, with tailored facilities like a comprehensive kids club featuring a water park and daycare services ensuring entertainment for all ages. The resort's family-friendly atmosphere, bolstered by myriad activities and varied dining options, establishes it as an ideal vacation destination for families seeking memorable experiences during their stay.
Guest accommodations feature spacious and well-equipped rooms, adding comfort to the stay with modern amenities, though not all rooms offer ocean views. Some visitors encounter issues such as room quality disparities, thin walls, and maintenance concerns, but overall comfort and cleanliness prevail, supported by the property's commendable cleanliness and ambiance. Although isolated reports indicate room and common area cleanliness issues, the standard is generally high, complementing the well-arranged setting.
The staff at Moon Palace is collectively praised for their attentiveness and friendliness, contributing significantly to the guest experience. While some variability in service exists, the commitment to excellence largely enhances visitor satisfaction. Diverse pool facilities cater to families seeking aquatic fun, including a water park and various activities that delight children and parents alike. Despite occasional shortcomings such as limited towel availability, pools and adjacent facilities receive positive remarks.
Families find Moon Palace The Grand Cancun particularly accommodating, with tailored facilities like a comprehensive kids club featuring a water park and daycare services ensuring entertainment for all ages. The resort's family-friendly atmosphere, bolstered by myriad activities and varied dining options, establishes it as an ideal vacation destination for families seeking memorable experiences during their stay.
Categories
Spa
Pool
Heated Pool
Children's Pool
Pool Swim Up Bar
Pool Water Slide
Pool Lap Lanes
Water Park
Outdoor Pool
Beachfront
$
Info
Categories
Spa
Pool
Heated Pool
Indoor Pool
Children's Pool
Outdoor Pool
Luxury
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