Makarim Palm Hotel
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Summary of reviewsMakarim Palm Hotel, situated centrally in Rabigh, garners significant commendation for its prime location. Its proximity to cafes, restaurants, the Rabigh Corniche and the beach makes it a highly convenient and hassle-free choice for travelers. The hotel's location facilitates easy access to various services, enhancing the overall stay experience for guests.
The breakfast service at the hotel receives predominantly positive feedback. Guests appreciate the delicious, nutritious and varied offerings, finding the breakfast very good and the area clean and tidy. Although a few guests find the breakfast buffet simple with occasional issues like missing utensils, the overall sentiment towards the morning meal is favorable.
Rooms at the Makarim Palm Hotel provide mixed experiences. Guests appreciate the generous room sizes and the practical layout of the two-bedroom apartments, which include a living room, bathroom and kitchen, making them suitable for families or larger groups. However, the decor of many rooms appears dated with reports of peeling walls and outdated furniture. Cleanliness issues and the occasional lack of kitchen utensils have been noted. There are newer, more modern rooms available, which offer a more appealing stay. Despite these drawbacks, the room size and layout manage to satisfy many travelers' needs.
When it comes to cleanliness, the hotel receives varied reviews. Many guests find the rooms and the reception area clean and comfortable, appreciating the tidy environment. However, significant concerns include the presence of cockroaches in bathrooms and kitchens, poor maintenance and filthy furniture. Some guests report inadequate room cleaning services, marred further by instances of insects and unclean conditions. These issues highlight areas in need of improvement to enhance the overall guest experience.
A standout feature of Makarim Palm Hotel is its staff. The personnel, particularly at the reception, receive high praise for their exceptional hospitality and professionalism. Guests consistently note the cooperative, polite and respectful demeanor of the staff with special mentions of individual staff members like Ms. Wateen. Both the morning and evening shift staff, including Saudi and Egyptian workers, are commended for their friendliness and excellent service. The warm and courteous employees significantly contribute to the positive experience at the hotel.
Overall, while Makarim Palm Hotel excels in location, staff service and offers a satisfying breakfast experience, it faces challenges with room decor and overall cleanliness. Addressing these areas would considerably elevate the guest satisfaction levels.
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The breakfast service at the hotel receives predominantly positive feedback. Guests appreciate the delicious, nutritious and varied offerings, finding the breakfast very good and the area clean and tidy. Although a few guests find the breakfast buffet simple with occasional issues like missing utensils, the overall sentiment towards the morning meal is favorable.
Rooms at the Makarim Palm Hotel provide mixed experiences. Guests appreciate the generous room sizes and the practical layout of the two-bedroom apartments, which include a living room, bathroom and kitchen, making them suitable for families or larger groups. However, the decor of many rooms appears dated with reports of peeling walls and outdated furniture. Cleanliness issues and the occasional lack of kitchen utensils have been noted. There are newer, more modern rooms available, which offer a more appealing stay. Despite these drawbacks, the room size and layout manage to satisfy many travelers' needs.
When it comes to cleanliness, the hotel receives varied reviews. Many guests find the rooms and the reception area clean and comfortable, appreciating the tidy environment. However, significant concerns include the presence of cockroaches in bathrooms and kitchens, poor maintenance and filthy furniture. Some guests report inadequate room cleaning services, marred further by instances of insects and unclean conditions. These issues highlight areas in need of improvement to enhance the overall guest experience.
A standout feature of Makarim Palm Hotel is its staff. The personnel, particularly at the reception, receive high praise for their exceptional hospitality and professionalism. Guests consistently note the cooperative, polite and respectful demeanor of the staff with special mentions of individual staff members like Ms. Wateen. Both the morning and evening shift staff, including Saudi and Egyptian workers, are commended for their friendliness and excellent service. The warm and courteous employees significantly contribute to the positive experience at the hotel.
Overall, while Makarim Palm Hotel excels in location, staff service and offers a satisfying breakfast experience, it faces challenges with room decor and overall cleanliness. Addressing these areas would considerably elevate the guest satisfaction levels.
Aparthotel with Parking
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3-Star Aparthotel
About Makarim Palm Hotel
License: 10009457
Guest Reviews
Location
Breakfast
Rooms
However, the decor in many of the apartments is notably old with several reports of peeling walls and outdated furniture. This old-world charm might not appeal to everyone, especially as some guests have found the cleanliness lacking, pointing out dusty conditions and bathrooms needing maintenance. The lack of kitchen utensils in some apartments can be a drawback for those looking to prepare their own meals.
Despite these issues, there are newer rooms available that come with a refreshed, more modern touch. These newer accommodations offer a more appealing stay compared to the older rooms. Overall, while room size and layout might satisfy many travelers, the hotel could benefit from updating its furnishings and improving its cleanliness standards to enhance the guest experience.
Cleanliness
However, there are significant concerns that need to be addressed. Multiple reviews point out issues with room and bathroom cleanliness, including the presence of cockroaches in the bathroom and kitchen. Maintenance of the bathrooms has also been flagged as necessary. Some guests reported that the hotel's overall cleanliness is poor with specific mentions of filthy beds, insects and unclean furniture. The hotel also appears to lack adequate room cleaning services with one guest noting no cleaning during a five-day stay.
Overall, while there are some aspects of cleanliness that are appreciated by guests, there are substantial and recurring issues that detract from the experience at the Makarim Palm Hotel.
Staff
Guests were particularly impressed with individual staff members, such as Ms. Wateen, the morning receptionist, who was described as caring and pleasant. The evening and afternoon shift staff also received high marks for their friendliness and excellent service. The Saudi and Egyptian workers were specifically highlighted for their respectful and outstanding behavior.
Despite a few isolated incidents, the overall sentiment from the reviews emphasized the staff's politeness, good treatment and the warm, welcoming reception they provided. The consistent mention of courteous and respectful employees suggests that visitors can expect a high level of service throughout their stay at the hotel.
No, Makarim Palm Hotel doesn't have any pool.
No, a spa isn't available at Makarim Palm Hotel.
No, Makarim Palm Hotel doesn't allow dogs.
Yes, parking facilities are available at Makarim Palm Hotel.
Yes, Makarim Palm Hotel has a gym.
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