Hotel Excelsior in Zermatt, Switzerland enjoys high praise from guests for its many commendable qualities. The hotel’s central location is particularly celebrated, offering easy access to the train station, village center, historic district and nearby mountain attractions such as the Sunnegga cable car and ski bus routes. This setup makes it an ideal base for both leisurely exploration and alpine adventures. Guests are often captivated by the breathtaking Matterhorn views visible from their room balconies, which add a magical alpine touch to their stay.
The breakfast at Hotel Excelsior is another standout feature. Guests rave about the excellent quality and variety of the offerings, noting the extensive selection that includes vegetables, fruits, meats, yogurts and homemade jam. The freshness and flavor of the ingredients are frequently highlighted and the charming ambiance of the breakfast room, enhanced by attentive and friendly staff, makes for a delightful start to the day.
Rooms at Hotel Excelsior are lauded for their cleanliness, comfort and stunning views. Spacious and well-maintained, these accommodations often come with large balconies overlooking the picturesque Matterhorn. Guests appreciate the combination of a simple, functional design with the added modernity of renovated bathrooms. The hotel’s welcoming atmosphere is further enriched by the consistently high standards of cleanliness throughout the premises.
The hotel's staff receive consistently high marks for their exceptional service. Polite, welcoming and attentive, they go out of their way to ensure guests have a pleasant stay. Whether through thoughtful gestures like room upgrades or their readily available assistance, the staff’s professionalism and kindness leave a lasting positive impression.
While the beds at Hotel Excelsior receive mixed reviews with some guests finding them perfectly comfortable and others encountering issues with mattress quality, the overall feedback is positive. Guests cite the excellent service, prime location, cleanliness and amazing views as key reasons for a highly satisfactory stay.
In summary, Hotel Excelsior is characterized by its fantastic location, delicious breakfast, comfortable and clean rooms with stunning views of the Matterhorn and exceptional staff service, making it a highly recommended choice for travelers visiting Zermatt.
Chalet Annelis Apartments in Zermatt is highly regarded for its exceptional location, offering convenience and stunning views, most notably of the iconic Matterhorn. Nestled perfectly between the Glacier Paradise cable car and Gornergrat railway station, the apartments provide easy access to transportation and are just a short walk from the train station. This central yet peaceful location affords guests the ability to explore the vibrant nearby city center and enjoy proximity to shops, cafes, and supermarkets without the accompanying noise. The well-maintained apartments boast modern furnishings and a mix of relaxation and convenience, which guests find even more impressive in person than in photos.
The rooms at Chalet Annelis Apartments are consistently praised for their spaciousness, comfort, and cleanliness. Guests enjoy the fairy-tale ambiance, complete with well-furnished kitchens and large bathtubs, offering a cozy retreat with breathtaking Matterhorn views. While some studios might appear slightly outdated, the overall charm and welcoming atmosphere more than compensate, providing excellent value for visitors.
Cleanliness is a standout feature at the Chalet, with immaculate conditions and superb amenities mentioned frequently. The apartments offer tidy, modern environments that enhance the guest experience, and kitchen facilities are particularly praised for being clean and well-equipped. The location, though slightly removed from the station, adds a peaceful charm, further complemented by responsive and attentive staff who ensure a comfortable stay.
The exceptional service provided by the staff is a key element of the positive reviews. Guests appreciate the team's excellent communication, warmth, and willingness to accommodate special needs. The staff's commitment to guest satisfaction is evident through their prompt responses and helpful recommendations for local activities and dining.
The comfort of the beds is another highlight, with guests consistently commenting on the cozy and restful sleeping arrangements, enhanced by fluffy duvets and pillows. Despite minor issues with bed mobility and varying heights, the overall bedding quality is lauded, adding to the sense of relaxation. Guests also appreciate thoughtful welcoming touches, such as Nespresso capsules and chocolates, which contribute to a positive, memorable stay at Chalet Annelis Apartments.
AI-generatedLocated in Zermatt, this palace provides luxurious accommodations and welcomes dogs, providing a comfortable and enjoyable experience for both guests and their pets. The car-free village ensures a safe environment for dogs.
Questionnaire
Answers last updated by Mont Cervin Palace
Do you accept dogs in all rooms?Yes
Is there an extra charge?Yes, Fr 40.00 per night
Should the dog owner notify you before checking in?Yes, During the booking process
AI-generatedHotel Alpina is a dog-friendly hotel providing a comfortable experience. It offers basic amenities to accommodate pets.
Summary of reviews related to the 'Dog Friendly' category
Summarized by AI
Hotel Alpina is notable for its dog-friendly atmosphere, making it an ideal lodging choice for pet owners. Guests frequently commend the hotel for welcoming dogs without any hesitation, providing necessary amenities like bowls and allowing pets to stay without extra fees in many cases. The setting is described as accommodating and comfortable for dogs, ensuring they feel at home. Despite the building being older and occasionally noisy with small rooms and low ceilings, the spotless bathrooms and good showers enhance the overall experience. For travelers accompanied by their canine companions, Hotel Alpina offers a supportive and well-equipped stay.
Hotel Tannenhof in Zermatt is highly regarded by guests for its exceptional location, superb amenities, and welcoming atmosphere. Situated in the heart of Zermatt, the hotel offers strategic proximity to major attractions and ski facilities, while maintaining a peaceful and tranquil environment. Guests appreciate the convenient access to the train station, cable cars, and scenic views of landmarks such as the Matterhorn. The hotel successfully blends modernity with mountain charm, featuring stylish decor and comfortable rooms that contribute to its attractive ambiance.
Guests frequently commend the breakfast at Hotel Tannenhof, describing it as superb and varied, with high-quality local products. The breakfast room offers breathtaking views of the Matterhorn, adding a unique flavor to the meal. Although some guests wish for more hot options, the overall sentiment remains positive.
Dining at the hotel's restaurant, Goldenlok, is highlighted as a standout experience. Guests enjoy the delicious Italian cuisine and the restaurant's quirky atmosphere. The combination of exquisite dishes and reasonable pricing makes it a popular dining choice, though securing a reservation can be challenging due to its popularity.
The recently renovated rooms are characterized by modern design and impeccable cleanliness. Many rooms offer spacious layouts, balconies with nice views, and thoughtful amenities like coffee machines. Guests frequently mention the cozy beds and luxurious bathrooms, enhancing overall comfort and satisfaction.
Cleanliness is consistently praised, with guests describing the hotel as pristine and organized. The friendly and accommodating staff, especially notable individuals like Miguel and Sena, contribute significantly to a positive guest experience. Their attentive service and willingness to go above and beyond create a welcoming atmosphere.
For ski enthusiasts, Hotel Tannenhof provides excellent facilities, including a well-equipped ski room and convenient access to ski lifts and major areas. The dedicated ski lockers and staff advice on local slopes enhance the skiing experience.
Overall, Hotel Tannenhof stands out as a top choice among three-star accommodations in Zermatt, offering exceptional value for money without compromising on quality or service. Its combination of modern comforts, strategic location, and attentive staff ensures a memorable and enjoyable stay for travelers.
AI-generatedHotel Daniela is a well-regarded pet-friendly hotel. It provides a comfortable environment for guests traveling with pets. The hotel is known for its welcoming atmosphere.