4-Star HotelEMAJ Boutique Hotel is located in a classified 19th-century building in Guimarães' historical city center. It offers air-conditioned rooms, free WiFi, and a 24-hour reception. It is known for its enchanting architecture, decor, cleanliness and excellent location in one of the main squares of Guimarães.
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Summary of reviews related to the '4 Star' categoryEMAJ Boutique Hotel offers a convenient location that guests appreciate, making it an attractive choice for travelers visiting the area. However, there are some consistent concerns among reviewers regarding the hotel's four-star rating. Many guests suggest that while the essentials are available, the facilities and services do not entirely align with what is typically expected of a four-star establishment.
The breakfast service, in particular, receives frequent mentions, with several guests describing it as basic and lacking variety. The breakfast area itself has been noted as unwelcoming, which detracts from the overall dining experience. This seems to fall short of what patrons expect from a boutique hotel bearing such a high rating.
Additionally, guests have voiced concerns about the maintenance and upkeep of the hotel. Some have pointed out that elements like the bathrooms felt outdated, which further contributes to a perception that the hotel's amenities do not justify its star rating or the price it commands. While some staff might not be proficient in foreign languages, basic communication needs are primarily met.
Overall, while EMAJ Boutique Hotel has some appealing aspects, travelers have remarked that it is more akin to a three-star establishment, with the price-performance ratio not meeting their expectations.
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