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Summary of reviewsPestana Bahia Praia Nature & Beach Resort is lauded for its serene and picturesque location on Sao Miguel Island, Azores. Positioned right along the ocean shore, the resort offers breathtaking views and direct access to a nearly private beach, making it an ideal retreat for both relaxation and adventure. The central location allows easy exploration of the island’s attractions, complemented by the nearby superb hiking trails and beautifully landscaped gardens. The tranquil and peaceful atmosphere adds to the charm, providing guests with a perfect escape from city life.
Breakfast at the resort is positively reviewed for its variety and quality. Guests enjoy the ample and diverse buffet, featuring a mix of local fruits and international products. Despite some minor suggestions for improvement, particularly regarding the monotony and quality of hot items, the breakfast experience remains a delightful start to the day, enhanced by the friendly staff and beautiful dining settings.
The dining options, especially dinner, receive mixed feedback. Though some guests appreciate the themed nights and found the food delicious, others felt the selection was limited and not up to the four-star standard. The buffet dinners have been critiqued for being overpriced with inconsistencies in food quality. Nevertheless, for those seeking diverse culinary experiences, exploring dining options outside the hotel is recommended.
The rooms are praised for their spaciousness, cleanliness and comfort. Guests enjoy the beautiful views from large balconies and the tranquility of the environment. The bathrooms are highlighted for their size and amenities, though some comments point to dated decor. The overall maintenance and cleanliness of the rooms significantly enhance the guest experience.
Cleanliness across the resort is consistently commended. The hotel grounds, including common areas like the pool, are well-maintained and inviting. Housekeeping is thorough and adheres to strict hygiene protocols, ensuring guests feel safe and comfortable during their stay.
The staff at Pestana Bahia Praia receive high praise for their friendliness, helpfulness and professionalism. Many guests highlight the exceptional customer service provided by the reception, bar and restaurant teams. The positive interactions and supportive atmosphere created by the staff contribute greatly to the positive guest experience.
WiFi at the resort is generally reliable, providing good internet coverage across the property. While there are occasional inconsistencies in some rooms, the overall access to high-speed WiFi is satisfactory.
The spa experience at the resort is mixed. While the staff are helpful and the space is well-maintained, many guests feel the spa facilities are limited for the hotel's size. The indoor spa offerings, including the Turkish steam bath and saunas, often require maintenance and may be unreliable. The outdoor pool and spacious garden areas offer a more enjoyable experience.
The gym is functional for basic workout needs but is considered small with some equipment in need of repair. Despite this, guests appreciate the range of recreational facilities, including a game room with table tennis and foosball.
The outdoor pools receive positive reviews for their size, cleanliness and beautiful surroundings. Guests enjoy the scenic garden views and the availability of sunbeds and pool towels. Although the pools are unheated and there have been minor issues like a wiggly step, they provide a magnificent and enjoyable experience, especially in the summer.
Tennis facilities at the resort receive mixed feedback with some guests appreciating the grounds while others face maintenance issues and lack of access. However, the availability of other sports activities such as soccer and ping pong adds to the overall guest experience.
Parking at the resort is largely convenient and appreciated with many guests mentioning the availability of ample free parking spaces. Some challenges arise during busy periods, necessitating parking further away. Overall, the accessible and free parking enhances the convenience for guests arriving by car.
In summary, Pestana Bahia Praia Nature & Beach Resort offers a beautiful, tranquil setting with highly praised cleanliness, spacious and comfortable rooms, friendly staff, reliable WiFi and enjoyable outdoor pools, making it a recommended destination for an unforgettable stay in the Azores.
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