InfoSummary of reviewsThe Omni Richmond Hotel is a top pick for visitors to downtown Richmond, thanks to its central location and excellent value for the price. Guests love the convenience of being within walking distance to many local attractions and restaurants, as well as the safe and friendly surrounding area. The staff are exceptional, providing a warm and welcoming environment for guests throughout their stay. Additionally, the hotel offers large and clean rooms with comfy beds and great views and a pet-friendly policy that sets it apart from other options. While breakfast is not included in the room rate, guests appreciate the delicious food and the helpful and friendly staff. The cleanliness of the hotel is also frequently praised with guests describing the property as "very clean" and "super clean." There are some drawbacks, including charges for amenities like Wi-Fi and parking and some guests experienced issues with slow or unreliable Wi-Fi or dirty pools. However, overall, the Omni Richmond Hotel is a great choice with excellent amenities and service. Show more
InfoSummary of reviewsCountry Inn & Suites by Radisson, Richmond West at I-64, VA, enjoys a prime location praised for its convenience and centrality. It offers easy access to Richmond International Airport, the Richmond International Raceway, Shenandoah National Park and major highways like I-95 and I-64. Proximity to numerous restaurants, stores and gas stations further enhances its attractiveness, making it an excellent base for travelers and event attendees.
The general atmosphere of cleanliness and well-maintained rooms complements the friendly and polite staff, creating a peaceful stay environment. Guests frequently commend the spacious, well-equipped rooms, especially the generous room sizes and separate living areas in suites that contribute to comfort. Despite some occasional maintenance issues and dated furniture, the positive aspects of room cleanliness and comfortable beds generally outweigh the negatives.
The complimentary breakfast receives mixed reviews. While many guests appreciate the variety and quality, including items such as eggs, yogurt and fruit, others find it lacking, especially in terms of replenishment and variety for those with dietary restrictions. Despite this, the convenience of a breakfast offering remains a valued feature.
The hotel also offers a range of amenities, each with its own set of mixed reviews. The indoor pool and jacuzzi are generally appreciated by families, although some guests note issues with cleanliness and maintenance. The fitness center is another appreciated feature, even though it sometimes lacks necessary amenities and better upkeep.
WiFi service is complimentary and while it is generally appreciated, the connection quality can be inconsistent. For business travelers, the location is convenient, although the functionality of the business center can be unreliable at times.
The staff at the hotel generally receives high praise for their friendly and efficient service, particularly at the front desk and housekeeping. There are occasional mentions of less satisfactory interactions, but these seem to be exceptions rather than the rule.
Accessibility is another strong point with features like walk-in showers in accessible rooms, making it convenient for guests with mobility issues.
Overall, the Country Inn & Suites by Radisson, Richmond West at I-64, VA offers a comfortable stay with reasonable rates, a great location and friendly service, making it a reliable choice for many travelers visiting the Richmond area. While there’s room for improvement in some areas, the overall positive experiences of guests highlight the hotel's strengths in providing a satisfactory stay. Show more
InfoSummary of reviewsThe Virginia Crossings Hotel, Tapestry Collection by Hilton, is celebrated for its beautiful and serene location. It seamlessly combines convenience with tranquility, being nestled near major highways yet offering a peaceful escape from urban noise. The hotel is surrounded by rolling hills, lush gardens and historical brick buildings, contributing to a restful atmosphere. The location is ideal for travelers making a stopover or seeking a picturesque respite while exploring Richmond. The nearby golf course and well-maintained grounds add to the appeal, making it a well-rounded destination for relaxation.
Guests consistently praise the breakfast at the hotel, describing it as excellent with a wide variety of fresh options. The buffet, featuring items like amazing grits and scrambled eggs, stands out as a highlight. The dining experience is enhanced by the beautiful dining room and professional staff, although some guests felt uncomfortable with the emphasis on tipping. Overall, breakfast significantly enhances the stay with its quality, variety and pleasant ambiance.
The hotel's dinner offerings, especially at The Tavern, receive positive feedback for delicious, well-presented meals and an elegant dining atmosphere. Highlights include flavorful steak dinners and well-executed breakfast buffets. Despite occasional service inconsistencies, the dining experience is widely recommended with the combination of great food, friendly staff and inviting ambiance making it memorable.
Rooms at Virginia Crossings are praised for their cleanliness, spaciousness and comfort with particular commendations for the large bathrooms and comfortable beds. Guests appreciate the well-maintained and serene environment, although some rooms show signs of wear and could use updates. Overall, the hotel offers comfortable and clean accommodations, though improvements in decor and maintenance would elevate the experience further.
Cleanliness is generally well-regarded with guests commending the impressive grounds and well-kept rooms. The diligent housekeeping staff ensures a pleasant stay, although occasional issues in bathrooms and common areas are noted. Despite some maintenance shortcomings, the overall environment is clean and inviting, contributing to a positive guest experience.
The staff at the hotel are frequently praised for their friendliness and helpfulness with positive mentions spanning from the front desk to the cleaning crew. The dining and housekeeping teams receive specific commendations for their professional service. Although there are occasional reports of less favorable interactions, the overall impression is of a dedicated team providing excellent service, enhancing the guest experience.
Wi-Fi connectivity at the hotel is mixed. While some guests report efficient and reliable service, others find it inconsistent and slow. Improvements in consistency and reliability would enhance the guest experience.
The gym receives mixed reviews with some guests finding it adequate while others suggest it could benefit from additional equipment and better signage. It serves its purpose for basic workouts, but there is room for enhancement.
The pool facilities are highly regarded, being described as clean, beautiful and a highlight of many guests' stays. However, the need for better maintenance and occasional cleanliness issues are noted. Despite these concerns, the pool remains a delightful feature for most guests.
Parking is generally hassle-free and convenient with ample, free parking spaces. Some guests suggest better signage to improve the experience, but overall, the parking facilities add to the hotel's convenience.
Families find the hotel accommodating and ideal for a relaxing stay. The spacious environment, family-friendly facilities and engaging pool area make it a top choice for those traveling with children. Despite minor space constraints in some rooms, the overall comfort and welcoming atmosphere ensure a pleasant stay for families.
Lastly, the hotel's proximity to a beautiful golf course is a significant draw for golf enthusiasts, offering lovely views and a serene surrounding atmosphere. Overall, Virginia Crossings Hotel, Tapestry Collection by Hilton, delivers a memorable stay with its mix of scenic beauty, quality dining and comfortable accommodations. Show more
InfoSummary of reviewsThe Westin Richmond is a highly recommended hotel with overwhelmingly positive reviews from guests. Its location is praised for its convenience and accessibility to restaurants, shopping and the highway, making it a great choice for both work and play. The breakfast is excellent with good coffee and nice options, although some guests wished for more variety. The rooms are spacious, comfortable and luxurious with high ceilings and elegant amenities, although a few guests noted outdated appliances and occasional cleanliness issues. The hotel's cleanliness is highly praised with well-lit rooms and extremely clean facilities, particularly during the COVID-19 pandemic. The staff is exceptional with highly efficient and professional service, welcoming front desk and concierge staff and personable wait staff, bartenders and Executive Chef. The beds are some of the most comfortable and spacious with "Heavenly Beds" that leave visitors refreshed and energized. Overall, the Westin Richmond is a fantastic choice for those looking for luxurious and comfortable accommodations in a great location with friendly service. Show more
InfoSummary of reviewsHampton Inn & Suites Richmond Glenside receives high praise from guests for its excellent location, offering easy access to major highways and local attractions while maintaining a tranquil setting. Visitors appreciate the convenience of nearby restaurants and the overall peaceful environment. The breakfast experience is well-regarded, with guests enjoying the variety and quality of the food, complemented by the attentive staff in the dining area. Rooms are noted for their comfort and cleanliness, providing a spacious and welcoming atmosphere with practical amenities that enhance the stay. The hotel's commitment to cleanliness is consistently highlighted, with guests praising the spotless condition of both rooms and common areas.
The standout feature of Hampton Inn & Suites Richmond Glenside is its exceptional staff. Guests report outstanding service, emphasizing the professionalism, friendliness, and helpful nature of the team. The front desk staff, in particular, receive commendations for their efficiency and willingness to go above and beyond to meet guest needs. The comfortable beds further contribute to a restful stay, with many guests enjoying a good night's sleep.
Overall, Hampton Inn & Suites Richmond Glenside offers a well-managed, pleasant experience characterized by its convenient location, clean facilities, satisfying breakfast, and phenomenal staff, ensuring guests have a memorable and enjoyable visit. Show more
InfoSummary of reviewsThe Berkeley Hotel in Richmond, Virginia is a highly recommended hotel for those who want to explore downtown Richmond and its attractions. The location is described as great, convenient and perfect with many good restaurants and cafes nearby. The rooms are comfortable, spacious, clean and well-appointed with large bathrooms and the staff is noted to be friendly and helpful. The hotel impresses with its cleanliness and guests rave about the friendliness and helpfulness of the staff. While the breakfast could use a little improvement, it doesn't take away from the otherwise upscale experience at The Berkeley Hotel. The valet parking is efficient and convenient and street parking is easy to find. The hotel is situated at a prime location that offers plenty of options for dining and entertainment. The beds are super comfy, amazing and very comfortable, leaving guests feeling not just satisfied but eager to return. Overall, The Berkeley Hotel provides cozy and stylish rooms that offer a touch of luxury from olden days, making it a perfect choice for an overnight stay in Richmond. Show more
InfoSummary of reviewsThe Hilton Richmond Hotel & Spa Short Pump is a convenient and accessible hotel with a great location, making it the perfect choice for those who want to explore Richmond. Guests rave about the hotel's cleanliness, comfortable beds and spacious rooms. The spa and pool are also popular amenities with some guests specifically choosing the hotel because of its spa. The staff also receives high praise for their friendliness, helpfulness and professionalism. Breakfast receives mixed reviews, but those who enjoy it find it delicious and well worth the price. Overall, the Hilton Richmond Hotel & Spa Short Pump offers a comfortable and pleasant stay at a great price point, despite a few minor issues such as dated rooms and cleanliness concerns. Show more
InfoSummary of reviewsEmbassy Suites by Hilton Richmond is a great value hotel with exceptional staff and facilities. The hotel's proximity to the highway and Short Pump outdoor mall has been praised by many guests and families attending graduations or events at nearby universities have also found it to be a convenient choice. Guests have raved about the hotel's amazing breakfast with made-to-order omelets and fresh fruit and comfortable and spacious rooms. While some reviews mentioned cleanliness issues, the majority of guests found the property to be clean and comfortable. The hotel's exceptional staff, from the front desk to the bartenders, go above and beyond to make guests feel welcome. The indoor pool, despite mixed reviews, is a great way to relax after a day of exploring. Overall, Embassy Suites by Hilton Richmond is a great choice for families with its two-room suites and tasty breakfast and couples seeking a comfortable and conveniently located place to stay. Show more
InfoSummary of reviewsGraduate by Hilton Richmond is a unique, modern boutique hotel located in the heart of downtown Richmond, ideal for guests visiting the university, exploring the city or enjoying the nightlife. The location is convenient and the rooms are well-designed, clean and comfortable with spacious layouts and great decor. The staff is professional, friendly and exceptionally helpful, although there have been some mixed reviews regarding cleanliness and breakfast options. The swimming facilities are refreshing, although some guests noted a few cleanliness issues. The hotel also has valet parking services, which are efficient, albeit a bit costly. Additionally, the hotel is pet-friendly and offers a special family suite for those traveling with children. Overall, Graduate by Hilton Richmond is an excellent choice for those seeking trendy accommodations and retro charm in the heart of Richmond. Show more
InfoSummary of reviewsThe Commonwealth in Richmond offers an impressive experience, standing out particularly for its prime location, friendly staff, and spacious accommodations. Situated directly across from the State Capitol, guests enjoy easy access to Richmond's dining scene, historical sites, and entertainment venues. The walkable neighborhood, surrounded by government buildings and charming parkland, adds to the allure, marrying convenience with tranquility.
The hotel's interior, particularly the rooms, consistently receives high praise. Visitors comment on the spaciousness and comfort, reminiscent of city apartments, with luxurious bedding that ensures a restful stay. Suites provide thoughtful layouts with amenities like kitchenettes, attractive to families and business travelers alike. Cleanliness is a cornerstone, with rooms maintained immaculately, though occasional public area lapses are noted.
Breakfast receives a mixed bag of reviews but leans positive for its delicious offerings like cinnamon waffles and omelettes, whereas the dinner experience is divided, with guests often opting for nearby dining alternatives. The dependability of the WiFi enhances business-related stays, further supported by committed and friendly staff eager to assist with guest needs and local dining suggestions.
Families find The Commonwealth especially accommodating with sizable rooms and practical conveniences for both toddlers and older children. The hotel’s dog-friendly policy adds another layer of comfort for those traveling with pets, facilitated by considerate staff and good walking areas nearby.
Valet parking is efficient yet seen as pricey, but doesn't overshadow the excellent service. Overall, the combination of historical character, modern amenities, and attentive service affirms The Commonwealth as a compelling choice for a comfortable, enjoyable stay in Richmond. Show more
InfoSummary of reviewsThe Hampton Inn & Suites Richmond Short Pump in Virginia receives commendable reviews for its impressive offerings across various categories. Its location is particularly favored, with guests appreciating its strategic placement in a vibrant area rich with shopping centers and dining options. This accessibility ensures a convenient and enjoyable stay, perfect for leisure or shopping excursions.
A standout feature of the hotel is its breakfast, praised for its variety, taste, and presentation. Guests consistently enjoy a mix of hot items and muffins, ensuring a complete and satisfying culinary start to their day.
The hotel's rooms are another highlight, noted for being spacious, modern, and impeccably clean. Guests consistently report comfortable beds that contribute to a restorative night's sleep, complemented by excellent bathroom amenities. The thoughtful room design not only enhances comfort but also adds a touch of practicality to the overall cozy ambiance.
Cleanliness throughout the hotel is continually emphasized in reviews, with both the rooms and common areas maintained to high standards. Modern amenities like ample device plugs and a quiet atmosphere further contribute to the overall sense of orderliness and comfort.
Lastly, the staff earns high praise for their exceptional service and friendly demeanor. Their approachability and kindness enhance the welcoming atmosphere of the hotel, with specific mentions of outstanding customer service and individual staff efforts. This dedication to service excellence rounds off a consistently positive experience for guests at Hampton Inn & Suites Richmond Short Pump. Show more
InfoSummary of reviewsThe Delta Hotels by Marriott Richmond Downtown is a conveniently located hotel in Richmond, Virginia, offering easy walking access to Browns Island, the bike path and many of the city's main attractions. Guests appreciate the beautiful views from their clean, comfortable rooms, which offer stunning city and river views. The hotel offers modern and chic rooms with super soft beds, although some rooms may need updates and have old furniture. The staff received high praise from guests with front desk agents consistently described as cordial, wonderful and attentive. Guests can rest easy knowing that they will get a good night's sleep on the comfortable beds provided. The hotel has mixed reviews regarding cleanliness and parking, but overall, it is praised for its comfortable rooms and great location. Show more
InfoSummary of reviewsHoliday Inn Express Richmond I-64 Short Pump Area by IHG, receives glowing reviews for its strategic location, excellent amenities and exceptional service, making it a top choice for both business and leisure travelers.
The hotel's location is praised for being convenient, safe and quiet with easy access to the highway, city center, dining options, shopping malls and essential services. Guests appreciate the nearby dining and entertainment options, adding to the overall positive experience. The availability of ample handicap parking and other amenities further underscores the property's practicality and commitment to accessibility.
One of the standout features is the hotel's breakfast service, which guests describe as great, delicious and exceptional. The variety of hot and cold options, including notable items like the egg white omelet, receives high marks for freshness, quality and taste. The clean eating area and the friendly, helpful staff contribute to a satisfying start to the day for many travelers.
The rooms at the Holiday Inn Express Richmond I-64 Short Pump Area also garner positive feedback for their cleanliness, comfort and modern design following recent renovations. Guests repeatedly commend the spotless and inviting ambiance, comfortable beds and effective air conditioning, which collectively ensure a restful and cozy stay. Despite minor issues like occasional water pressure problems and rooms not being ready upon check-in, the overall sentiment is largely favorable.
Cleanliness is a key highlight with reviewers noting the immaculate conditions of both the rooms and facilities. The modern ambiance and the accommodating nature of the staff further enhance guest satisfaction, even during a temporary pool closure that was mitigated by access to a neighboring property's pool.
The staff consistently earns accolades for their friendliness, professionalism and willingness to go above and beyond for guests. Their courteous and attentive service makes guests feel welcomed from the moment they arrive, significantly enhancing the overall experience.
The beds are another frequently praised feature, described as comfortable, super comfy and akin to sleeping on a cloud. This emphasis on comfort, coupled with clean and nice rooms, contributes significantly to a restful stay.
For business travelers, the hotel's proximity to key meeting locations, efficient check-in and check-out processes and high cleanliness standards make it a reliable choice. While some renovations are underway and an elevator was non-functional, these issues do not detract significantly from the overall favorable experience for business travel.
In summary, the Holiday Inn Express Richmond I-64 Short Pump Area offers an exemplary stay with its convenient location, delicious breakfast, clean and comfortable rooms and exceptional service, making it a highly recommended option for visitors to the Richmond area. Show more
InfoSummary of reviewsSpringHill Suites by Marriott Richmond North/Glen Allen receives widespread acclaim from guests for various positive aspects of their stay. The hotel’s prime location is highlighted as a significant advantage, being close to restaurants, a Starbucks and a small shopping area, as well as providing easy access to the interstate for those looking to explore historic and central parts of the city. Its proximity to Kings Dominion is a notable bonus for families and thrill-seekers and the quiet surroundings add to the appeal, creating a peaceful retreat.
The breakfast offerings are generally well-received with many guests appreciating the good variety and the attentiveness of the friendly breakfast staff. While opinions on the breakfast's quality vary, the overall feedback is favorable, emphasizing the positive experience.
Rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests appreciate the cleanliness and modern amenities of the rooms, along with the excellent upkeep. The beds, in particular, are often described as remarkably comfortable, contributing to a good night's sleep. Some minor issues such as soundproofing are noted, but they do not significantly detract from the overall positive impression of the accommodations.
Cleanliness across the hotel, including rooms, hallways and facilities, receives high marks from guests, further enhanced by the friendly and helpful staff. The ease of check-in and check-out processes adds to guests' satisfaction.
The staff are a standout aspect, consistently described as amazing, friendly and helpful. The welcoming nature of the front desk and the professionalism of the service staff contribute significantly to the overall positive atmosphere at the hotel. Special mentions often go to specific staff members, highlighting their exceptional service.
The pool and jacuzzi area, while generally appreciated for their presence and usefulness, receive mixed reviews. Positive feedback includes enjoyment of the amenities, particularly during snowy weather and as entertainment for kids. However, some guests noted issues such as crowding, cold water temperature and over-chlorination.
Overall, SpringHill Suites by Marriott Richmond North/Glen Allen delivers a largely positive guest experience through its ideal location, clean and comfortable accommodations, attentive staff and enjoyable amenities. Show more
InfoSummary of reviewsHome2 Suites By Hilton Richmond Short Pump is a top choice for guests who want a convenient location close to restaurants, mall and D.C. Despite some mixed reviews on breakfast, it contains a range of delicious hot and cold options that guests highly appreciate. The rooms are spacious, cozy and come with all necessary amenities that families would require. Moreover, the hotel is spotlessly clean throughout its common areas and rooms. What sets this hotel apart is its exceptional staff who are helpful, prompt and consistently provide friendly and excellent service. In general, the Home2 Suites By Hilton Richmond Short Pump is an ideal place for travelers looking for comfort, location and great service. Show more
InfoSummary of reviewsHyatt House Richmond - Short Pump is consistently praised for its prime location in the heart of the vibrant Short Pump Town Center, offering guests easy access to shopping, dining, and entertainment options. The hotel's strategic positioning within the bustling mall complex is ideal for both leisure and event-focused stays, with proximity to major highways facilitating exploration of Metro Richmond.
The complimentary breakfast receives considerable acclaim, with guests enjoying a delicious and varied morning meal that caters to diverse dietary needs. The breakfast staff is noted for their attentiveness, contributing to a positive start to the day.
Guests appreciate the spacious and clean rooms, particularly the Deluxe King Suite and one-bedroom suites, which offer modern designs and amenities like kitchenettes for extended stays. The hotel's commitment to cleanliness is echoed throughout common areas, further enhanced by professional and friendly staff who ensure responsive service to guest requests.
The property features free parking, providing additional convenience and ease of access to local attractions. Families are encouraged by the kid-friendly accommodations and hot breakfast, making the hotel an appealing choice for family outings, special occasions, and group trips.
The high quality of bedding is frequently highlighted, with guests enjoying restful nights thanks to exceptionally comfortable beds. Hyatt House Richmond - Short Pump stands out as a welcoming and hospitable destination, delivering quality service and a prime location for an enjoyable stay in Richmond. Show more
InfoSummary of reviewsThe Richmond Marriott, strategically located in downtown Richmond, is highly regarded for its convenience and comfort, appealing to both leisure and business travelers. Its proximity to the Richmond Convention Center and various local attractions makes it incredibly advantageous for guests attending events or wishing to explore the vibrant surroundings. The addition of a Starbucks in the lobby further enhances its accessibility and convenience.
Guest reviews highlight the hotel's exceptional dining experience, particularly for dinner at the onsite restaurant, Fall/Line, which is praised for its superb food and excellent service. Despite mixed opinions about the breakfast offerings, the presence of a Starbucks provides a reliable alternative for those on the go.
The accommodations at Richmond Marriott are described as beautifully maintained and comfortable, with guests appreciating the upscale decor, spacious rooms, and modern amenities. The beds, in particular, are frequently noted for their exceptional comfort, contributing to a restful and tranquil stay. Cleanliness is a standout aspect, consistently emphasized by guests who describe the hotel as immaculate and well-maintained.
The staff at the Richmond Marriott receive widespread acclaim for their friendliness and professionalism. Guests commend the attentive service provided across various roles, with particular mentions of individuals who go above and beyond to enhance the guest experience. This high level of hospitality complements the hotel's clean rooms and prime location, cementing the Richmond Marriott's reputation as a top choice for visitors.
While parking is mentioned as a consideration, the hotel offers a range of options, from convenient valet service to more budget-friendly alternatives in nearby public parking. Guests generally find parking accessible, benefiting from its connection to the convention center.
Overall, the Richmond Marriott stands out for its exceptional location, comfortable accommodations, and dedicated staff, making it a preferred option for those visiting Richmond. Show more
