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Summary of reviewsUrban Hotel Kusatsu is acclaimed for its advantageous location, offering exceptional convenience for travelers. Situated a short walk from JR Kusatsu Station, the hotel is easily accessible and surrounded by a variety of dining and shopping options. The hotel's setting in a quiet yet vibrant neighborhood adds to its appeal, providing guests with scenic river views and tranquil walking paths. Although parking on-site is limited, nearby parking facilities compensate for this, making transportation hassle-free for visitors.
The hotel's breakfast experience is a standout feature, garnering high praise for its wide array of delicious Japanese and Western dishes. Guests appreciate the substantial and flavorful meals, with fresh ingredients and a generous vegetable selection. The attentive breakfast staff enhances the overall experience, setting a welcoming tone for the day.
Rooms at Urban Hotel Kusatsu blend modern comforts with classic business hotel elements. Guests find them very clean, thanks in part to recent renovations, and the spacious beds offer a restful sleep despite some firmness. Though the hotel shows some signs of age, the cleanliness and functionality of the rooms, combined with reasonable pricing, please many visitors.
The staff is widely regarded for their politeness and helpfulness. Most guests highlight their pleasant demeanor and readiness to assist, contributing to a welcoming atmosphere. Although there are occasional reports of less favorable interactions with veterans, these appear to be outliers. The staff's multilingual abilities further enhance the experience for international travelers.
The hotel provides a reliable Wi-Fi experience, praised for its stability and strength, which accommodates streaming services effectively. This is particularly valued by guests needing consistent connectivity.
Even though on-site parking space is limited, the proximity to external parking solutions helps in managing the situation, especially during busy periods. Guests appreciate this convenience, as it allows for efficient travel arrangements.
In summary, Urban Hotel Kusatsu offers a blend of strategic location, satisfying breakfast selections, comfortable accommodations, and attentive service, making it a practical and welcoming choice for both business and leisure travelers visiting the area.
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