Hilton Garden Inn Riverhead
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Summary of reviewsHilton Garden Inn Riverhead presents itself as an attractive accommodation option primarily due to its prime location, outstanding cleanliness and friendly staff. Positioned conveniently on the main road, the hotel offers easy access to Long Island, the Hamptons and popular nearby attractions like Tanger Outlets, an aquarium and Splish Splash water park. This central location is ideal for shopping, dining and fueling up, contributing significantly to its appeal for guests.
While the breakfast experience at the Hilton Garden Inn Riverhead has received mixed feedback, many guests enjoyed the variety and quality of the food, complemented by the attentive service from the staff. Despite occasional issues with food quality and service efficiency, the overall breakfast experience was positive for many visitors.
The rooms have been praised for their cleanliness, space and comfortable beds, which often guarantees a restful night's sleep. Although some guests noted that the rooms and bathtubs could use modern updates, the overall sentiment is positive with many appreciating the combination of decent pricing and room size.
The hotel's cleanliness extends beyond the rooms to common areas, contributing to a consistently pleasant environment. Guests commend the well-maintained and modern appearance of the property, including the warm indoor pool and convenient amenities.
Staff members are frequently highlighted for their friendliness and professionalism with particular commendations for individuals like Patrick Wheeler. Their courteous and helpful demeanor contributes positively to the guest experience, despite occasional mentions of unwelcoming behavior and slow service during breakfast.
The pool area, featuring both indoor and outdoor hot tubs, is another well-loved amenity, especially appreciated during the colder months. It adds to the overall enjoyable guest experience, alongside other hotel facilities like the bar and restaurant.
However, opinions on the beds were mixed with some guests finding them super comfortable while others noted discomfort and issues with the pillows. There is a general call for improvements in bedding to enhance comfort.
In summary, the Hilton Garden Inn Riverhead stands out for its excellent location, high standards of cleanliness and friendly staff, making it a comfortable and convenient choice for travelers. Though there are areas for improvement, particularly in breakfast consistency and bedding comfort, the overall guest experience remains highly positive.
Categories
While the breakfast experience at the Hilton Garden Inn Riverhead has received mixed feedback, many guests enjoyed the variety and quality of the food, complemented by the attentive service from the staff. Despite occasional issues with food quality and service efficiency, the overall breakfast experience was positive for many visitors.
The rooms have been praised for their cleanliness, space and comfortable beds, which often guarantees a restful night's sleep. Although some guests noted that the rooms and bathtubs could use modern updates, the overall sentiment is positive with many appreciating the combination of decent pricing and room size.
The hotel's cleanliness extends beyond the rooms to common areas, contributing to a consistently pleasant environment. Guests commend the well-maintained and modern appearance of the property, including the warm indoor pool and convenient amenities.
Staff members are frequently highlighted for their friendliness and professionalism with particular commendations for individuals like Patrick Wheeler. Their courteous and helpful demeanor contributes positively to the guest experience, despite occasional mentions of unwelcoming behavior and slow service during breakfast.
The pool area, featuring both indoor and outdoor hot tubs, is another well-loved amenity, especially appreciated during the colder months. It adds to the overall enjoyable guest experience, alongside other hotel facilities like the bar and restaurant.
However, opinions on the beds were mixed with some guests finding them super comfortable while others noted discomfort and issues with the pillows. There is a general call for improvements in bedding to enhance comfort.
In summary, the Hilton Garden Inn Riverhead stands out for its excellent location, high standards of cleanliness and friendly staff, making it a comfortable and convenient choice for travelers. Though there are areas for improvement, particularly in breakfast consistency and bedding comfort, the overall guest experience remains highly positive.
Family Friendly Hotel
Located across the street from Tanger Outlets and close to Splish Splash Water Park, this hotel is convenient for family activities.
Dog Friendly Hotel
This hotel welcomes two pets up to 75 lbs for an additional fee of $75 per stay. Both dogs and cats are allowed and there are grassy areas on the property for pet use.
Hotel with Swimming Pool
This hotel has an indoor pool and is located near the Tanger Outlets and Splish Splash Water Park. It provides comfortable accommodations and convenient access to local attractions.
Heated Pool Indoor Pool
Number of pools 2
Pool 1 information:
Name of the pool: Main pool
Show more...Business Hotel
This hotel offers business-friendly amenities that ensure a comfortable and productive stay.
Hotel with Parking
This hotel offers free parking as one of its amenities.
Hotel with Gym
As part of the Hilton Garden Inn brand, this hotel includes a fitness center. This provides guests with convenient access to workout facilities during their stay.
3-Star Hotel
This hotel provides a comfortable stay and is conveniently located in Riverhead. It offers amenities suitable for both business and leisure travelers.
Hotel with Indoor Pool
The indoor pool area is described as beautiful with ample seating and bright windows, and includes a hot tub. An outdoor pool is also available.
Hotel with Heated Pool
This hotel offers a heated indoor pool, providing a swimming option regardless of the weather.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Guest Reviews
Nestled conveniently on the main road, Hilton Garden Inn Riverhead is an ideal base for those looking to explore Long Island and the Hamptons. Guests appreciate its prime location, which is not just perfect for food and gas needs but also excellent for shopping enthusiasts, being right across the street from the Tanger Outlets and close to Walmart. The hotel is a stone's throw away from popular attractions such as the aquarium and Splish Splash water park, making it central to everything a visitor might need.
The location is particularly favorable for events at nearby Eastwind, offering a convenient stay option. Despite the somewhat unusual placement on the main road, the positive aspects of its location shine through, providing a great starting point for adventurers. Additionally, guests have highlighted the combination of the hotel's excellent location, reasonable price and included breakfast as key benefits, emphasizing the well-rounded experience at this comfortable, amenity-rich establishment.
The breakfast experience at Hilton Garden Inn Riverhead received mixed reviews from guests. Many appreciated the delicious food, often describing it as very good, outstanding and even perfect. Guests generally enjoyed the options available, though some felt the selection was small yet tasty. Positive remarks extended to the friendly and attentive staff, enhancing the breakfast experience for some visitors.
However, not all feedback was favorable. Some guests found the breakfast disappointing with issues such as dry omelettes, mediocre quality and occasionally cool food. A few visitors mentioned concerns over the organization and service efficiency. Additionally, there were isolated incidents of guests experiencing unpleasant smells and disturbances within the hotel.
Overall, while many guests had a gratifying breakfast experience, there were notable areas for improvement to ensure consistency in quality and service.
The rooms at Hilton Garden Inn Riverhead have consistently received praise for their cleanliness and comfort. Guests have found the rooms to be spacious with large, comfortable beds ensuring a restful night's sleep. The hotel staff is frequently described as helpful and professional, contributing to a pleasant stay. While some reviews noted that the rooms and bathtubs could benefit from modern updates, the overall impression is that of a clean, quiet and welcoming environment. The combination of decent pricing and good room size has left many guests satisfied, making it a reliable choice for accommodations.
Guests had mixed opinions about the beds at the Hilton Garden Inn Riverhead. Several reviewers praised the beds, describing them as super comfortable and great. However, there were also comments highlighting discomfort with some guests noting that the beds weren’t comfortable and the mattresses could be better. A few specific mentions included issues with back pain and the scratchy feel of the beds. While some found the beds very comfortable, others pointed out that the pillows were slightly uncomfortable or even horrible. Overall, while some guests had a restful experience, others felt the need for improvements in bedding comfort.
Travelers visiting the Hilton Garden Inn Riverhead have consistently praised its high standards of cleanliness and comfort. Guests frequently mention how both the hotel and rooms were very clean, modern and well-maintained, providing an overall sense of comfort during their stay. The indoor pool also received positive remarks for its warmth, making it a pleasant amenity to enjoy. The hotel's proximity to local attractions, such as the Tanger Mall and Eastwind, added convenience to the overall experience. The hotel's exterior and interior areas were noted for being kept up and modern, contributing to the attractive appearance of the property. Cleanliness extends throughout the hotel, from rooms to common areas, underscoring the establishment's commitment to providing a spotless environment for its guests. However, some guests noted that the carpets could benefit from a thorough cleaning. Despite this, the general consensus highlights the Hilton Garden Inn Riverhead as a clean, comfortable and well-located option for visitors.
The staff at Hilton Garden Inn Riverhead generally receive high praise for their friendliness and professionalism. Many guests consistently highlight their encounters with friendly, nice and courteous staff members. Exceptional service at the front desk and helpful, accommodating behavior from standout employees like Patrick Wheeler contribute positively to the overall experience. The hotel staff is described as being on point and always ready to assist, creating a pleasant atmosphere throughout the stay.
However, there are mixed reviews; some guests experienced unwelcoming and rude behavior with mentions of inexperience and slow service during breakfast. Despite these occasional lapses, the prevailing sentiment leans towards a welcoming and professional team dedicated to ensuring a comfortable and pleasant stay for visitors.
The Hilton Garden Inn Riverhead offers an inviting pool experience that guests frequently appreciate. Many reviews highlight the warmth of the indoor pool, making it particularly enjoyable during winter. Additionally, the presence of both indoor and outdoor hot tubs provides guests with versatile relaxation options. Visitors also commend the overall spa amenities and often mention the pool area alongside other hotel facilities like the bar and restaurant. Despite occasional comments about cleanliness, the pool area is generally regarded as a great feature of the hotel, contributing positively to the guest experience.
Location Show Map
Location
The location is particularly favorable for events at nearby Eastwind, offering a convenient stay option. Despite the somewhat unusual placement on the main road, the positive aspects of its location shine through, providing a great starting point for adventurers. Additionally, guests have highlighted the combination of the hotel's excellent location, reasonable price and included breakfast as key benefits, emphasizing the well-rounded experience at this comfortable, amenity-rich establishment.
Breakfast
However, not all feedback was favorable. Some guests found the breakfast disappointing with issues such as dry omelettes, mediocre quality and occasionally cool food. A few visitors mentioned concerns over the organization and service efficiency. Additionally, there were isolated incidents of guests experiencing unpleasant smells and disturbances within the hotel.
Overall, while many guests had a gratifying breakfast experience, there were notable areas for improvement to ensure consistency in quality and service.
Rooms
Beds
Cleanliness
Staff
However, there are mixed reviews; some guests experienced unwelcoming and rude behavior with mentions of inexperience and slow service during breakfast. Despite these occasional lapses, the prevailing sentiment leans towards a welcoming and professional team dedicated to ensuring a comfortable and pleasant stay for visitors.
Pool
Yes, Hilton Garden Inn Riverhead has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hilton Garden Inn Riverhead.
Yes, Hilton Garden Inn Riverhead welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Riverhead.
Yes, Hilton Garden Inn Riverhead has a gym.
Location Show Map
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