Travelodge by Wyndham Roberval is well-received by its guests for its strategic and convenient location. The hotel is ideally positioned for visitors looking to explore key attractions such as the fjord, Saguenay, the beach and the scenic route to St. Félicien and its zoo. Its proximity to bike paths, central Roberval and essential services like hospitals and restaurants makes it a practical choice for various types of travelers. The comfort and cleanliness of the hotel, along with amenities such as a pool and inclusive breakfast, further enhance its appeal.
The breakfast offerings at the hotel receive mixed feedback. Many guests enjoy the hearty, all-you-can-eat breakfast with a variety of options, including hot omelets. However, some reviewers note a lack of food variety and organization, particularly if arriving later in the morning. Issues such as weak coffee and limited savory options are highlighted, indicating that the breakfast experience can vary widely depending on individual expectations and timing.
Rooms at the Travelodge present a dichotomy with praises for cleanliness, spaciousness and comfort often juxtaposed with criticisms about lapses in maintenance and inconsistent renovations. Guests who stay in the recently updated rooms typically find them modern and comfortable. The presence of amenities like refrigerators and in-room whirlpool baths add to the appeal. Nonetheless, some guests report issues such as unmade beds, stained linens, creaking floors and poorly lit rooms, which suggest areas needing improvement.
Cleanliness reviews for the hotel are similarly mixed. While many guests find the rooms and pool area clean and appreciate the nice staff and good service at the hotel's restaurant, there are notable criticisms. These often center on neglected common areas, dirty bathrooms and instances of rooms not being properly cleaned upon arrival.
The staff at Travelodge by Wyndham Roberval receive high praise for their friendliness, courtesy and helpfulness. Guests appreciate the warm welcome, the front desk's valuable local information and the overall attentive and responsive nature of the team. Despite occasional mentions of staff shortages or tiredness, the general sentiment is positive with the staff's excellent service significantly enhancing the guest experience.
On the topic of beds, the hotel generally fares well. Guests frequently describe the beds as very comfortable with high praise for the mattresses and bedding contributing to a restful night's sleep. Though minor issues such as the need for better pillow stuffing are mentioned, the overall comfort of the beds leaves a favorable impression on most visitors. Overall, Travelodge by Wyndham Roberval offers a favorable stay with its key strengths in location, staff and bed comfort, despite some room for improvement in cleanliness and breakfast offerings.
The 4-star Hôtel du Jardin is a large hotel with an inn-like service located in Saint-Félicien in the Saguenay-Lac-Saint-Jean region. The hotel offers 85 non-smoking spacious and functional rooms, a conference center with 8 rooms that can accommodate up to 500 people, Le Baumier restaurant, an indoor pool and spa, a fitness room and a massage clinic. The hotel is committed to sustainable practices, including using biodegradable cleaning products and prioritizing the purchase of local and regional products. Guests can choose between classic and deluxe rooms, both equipped with modern amenities. Le Baumier restaurant offers avant-garde dishes with regional products. Hôtel du Jardin also features a fitness room and 3 reception rooms that can accommodate up to 300 people.
Summary of reviews
Hôtel du Jardin is a well-situated hotel with a convenient location close to attractions and shops, making it an ideal choice for families visiting the area. The breakfast buffet offers a good variety of local specialties, although quality and pricing can be inconsistent. The restaurant has mixed reviews with some praising the excellent food made with high-quality ingredients, while others finding it too expensive or unavailable during holidays. The rooms are generally comfortable and spacious, although some guests have had issues with maintenance and outdated decor. The cleanliness of the hotel has received mixed reviews with some guests finding issues with bugs, dirt, or strong odors. The staff is friendly, attentive and helpful, although communication with guests regarding restaurant closures could be improved. While the spa and pool amenities have received mixed reviews, families appreciate the hotel's family-friendly atmosphere and availability of on-site activities. Beds have also received mixed reviews with some guests finding them comfortable and others finding them too small or worn-out. Overall, Hôtel du Jardin offers a comfortable and affordable stay, but guests should be aware of the mixed reviews on amenities and cleanliness.