4-Star HotelThis hotel offers a swimming pool and a highly-rated restaurant. It is located in a quiet and beautiful place, offering stunning views of the surrounding mountains and sea. It is known for clean and stylish rooms.
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Summary of reviews related to the '4 Star' categoryHotel Scapolatiello offers a mixed experience when it comes to aligning with its four-star rating. While the cuisine receives high praise and the pool staff is noted for their kindness, other aspects of the hotel don't consistently meet the expectations of a four-star establishment. Some guests were disappointed that the breakfast service required them to fetch their own coffee and cappuccino, a detail they found uncommon for a hotel of this purported calibre. The breakfast selection itself was deemed insufficient by some, not living up to the standards of what one would expect at an upscale hotel.
The hotel appears to need some renovation, especially in its common areas, to warrant its star rating. Reviews noted that it fell short when compared to four-star norms in other countries, such as France. There were contrasting opinions with some guests affirming it deserves every star and expressing intentions to return, while others felt it barely matched a two-star experience.
Overall, while Hotel Scapolatiello enjoys positive remarks for certain amenities and its scenic mountain location, there are several areas of improvement particularly in service consistency and infrastructure maintenance, to fully live up to its four-star designation.
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