Best Western Rochester Marketplace Inn
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Summary of reviewsThe Best Western Rochester Marketplace Inn in Henrietta is celebrated for its strategic location, providing easy access to Rochester's main attractions and major highways like I390. This makes it an ideal choice for visitors, whether they're in town for a visit to the Rochester Institute of Technology, shopping, dining, or even medical appointments. The proximity to a range of retail options and diverse eateries adds to the convenience, and travelers appreciate its seamless connection to the airport and interstate.
Guests frequently commend the hotel for its welcoming staff and a clean, comfortable environment. Staff members are noted for their friendliness, attentiveness, and problem-solving capabilities, with special recognition for individuals like Nicole and Angela, who enhance the guest experience through exceptional service. This commitment to guest satisfaction is mirrored in the high standards of hygiene observed throughout the property, from the spotless lobby to the well-maintained rooms.
Accommodations at the inn receive positive feedback for their cleanliness, spaciousness, and modern amenities such as refrigerators and microwaves. The beds, often described as very comfortable, contribute to a restful night's sleep. Despite some mentions of dated decor or small bathroom sizes, the overall sentiment is that the rooms offer satisfactory value and comfort.
The breakfast offerings at Best Western also garner praise for their variety and quality. Guests enjoy the well-stocked buffet that includes hot and cold options, with early morning grab-and-go bags being a thoughtful touch. While minor improvements could be made in terms of variety, the breakfast remains a popular feature, adding value to the stay.
Overall, the Best Western Rochester Marketplace Inn impresses with its cleanliness, comfortable rooms, and dedicated staff, making it a dependable choice for travelers seeking accessibility, affordability, and comfort in the Rochester area.
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Guests frequently commend the hotel for its welcoming staff and a clean, comfortable environment. Staff members are noted for their friendliness, attentiveness, and problem-solving capabilities, with special recognition for individuals like Nicole and Angela, who enhance the guest experience through exceptional service. This commitment to guest satisfaction is mirrored in the high standards of hygiene observed throughout the property, from the spotless lobby to the well-maintained rooms.
Accommodations at the inn receive positive feedback for their cleanliness, spaciousness, and modern amenities such as refrigerators and microwaves. The beds, often described as very comfortable, contribute to a restful night's sleep. Despite some mentions of dated decor or small bathroom sizes, the overall sentiment is that the rooms offer satisfactory value and comfort.
The breakfast offerings at Best Western also garner praise for their variety and quality. Guests enjoy the well-stocked buffet that includes hot and cold options, with early morning grab-and-go bags being a thoughtful touch. While minor improvements could be made in terms of variety, the breakfast remains a popular feature, adding value to the stay.
Overall, the Best Western Rochester Marketplace Inn impresses with its cleanliness, comfortable rooms, and dedicated staff, making it a dependable choice for travelers seeking accessibility, affordability, and comfort in the Rochester area.
Hotel near Golf Courses
Situated in Rochester, it offers a reliable and affordable stay with access to nearby golf courses. Suitable for golfers looking for a budget-friendly option with essential amenities.
Accessible Hotel
This hotel provides essential accessibility features including an elevator for access to all floors and wheelchair accessibility throughout the property.
Hotel with EV Charging Stations
This hotel provides EV charging stations. This is a convenient feature for guests with electric vehicles.
3-Star Hotel
This hotel offers essential amenities and comfortable rooms at a reasonable price. It's a reliable option for budget-conscious travelers seeking a convenient location.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Nestled in the vibrant area of Henrietta, the Best Western Rochester Marketplace Inn is praised for its ideal location, making it a top choice for visitors to the area. The hotel offers easy access to major highways like I390, ensuring that guests can conveniently explore both central Rochester and the surrounding attractions. Positioned near the Rochester Institute of Technology, the hotel serves as a strategic hub for those visiting the campus.
Shopping enthusiasts will appreciate the abundance of retail options in close proximity, whether seeking a simple outing or tackling a full day of retail therapy. Dining options are plentiful, with numerous restaurants ranging from fast food to local favorites such as Palmer’s and Sticky Lips, providing diverse culinary experiences within walking distance. The hotel's location is also advantageous for those with medical appointments or for guests traveling through town, given its closeness to the airport and ease of access to the interstate.
The inn ensures a seamless travel experience with welcoming staff who are consistently noted for their great attitude and helpfulness from check-in to check-out. Additionally, it offers a clean and welcoming environment with comfortable amenities. Overall, the Best Western Rochester Marketplace Inn stands out for its excellent accessibility and convenient placement, making it a dependable choice for travelers seeking comfort and proximity to various attractions in the Rochester area.
The breakfast experience at Best Western Rochester Marketplace Inn receives a generally positive reception from guests. Many appreciate the well-stocked breakfast buffet that provides a wide array of options, ranging from hot dishes like waffles and eggs to assorted cold choices including yogurt and cereal. Some reviews highlight the quality of the continental breakfast, noting it as one of the best they have experienced at a hotel. The breakfast bar is described as spacious and clean, with ready-to-go items that offer convenience to guests.
Despite minor criticisms, such as limited availability of fresh fruits or alternative milk, the variety and freshness of the food are often praised. The breakfast staff receives compliments for their attentiveness, ensuring items are consistently replenished and guests feel welcome. For travelers who start their day early, the hotel accommodates with breakfast options available even before typical breakfast hours, providing grab-and-go bags that are well-received. The inclusion of breakfast in the room price is noted as a valuable perk, making the morning meal a satisfying start to the day. While there is room for improvement, notably in temperature or the range of food options, the breakfast remains a highlight for many guests, enhancing the overall stay at the hotel.
The rooms at the Best Western Rochester Marketplace Inn generally receive positive feedback from guests, particularly for their cleanliness and comfort. Many guests appreciate the spaciousness of the rooms, noting that they are well-furnished and equipped with modern amenities such as a fridge, microwave, and coffee maker. The beds are frequently mentioned as being clean and comfortable, contributing to a restful stay. Guests also appreciate the attentive customer service, with both the night and morning staff going out of their way to be accommodating.
Despite these positives, some rooms were reported to be a bit dated, with small bathrooms and occasional maintenance issues such as flat pillows or temperature control problems. Nonetheless, the general sentiment conveys a satisfactory experience for the value, with cleanliness and comfort as standout features, making it a reliable choice for a comfortable stay.
The beds at the Best Western Rochester Marketplace Inn consistently receive praise for their comfort, with many guests describing them as comfortable or even incredibly comfortable. A significant number of travelers appreciated the cozy and clean nature of the bedding. Several reviews highlighted the king-sized bed as particularly delightful, and some guests noted the combination of comfort with cleanliness, emphasizing the pleasure of a restful night's sleep. While there are occasional mentions of discomfort, the overwhelmingly positive feedback on the beds suggests they contribute significantly to an enjoyable stay at the hotel. Additionally, some rooms have been recently renovated, enhancing the guest experience with features like excellent showerheads and impressive water pressure.
Nestled in a convenient location for food and shopping, the Best Western Rochester Marketplace Inn has carved a niche for itself with its impressive cleanliness. Many visitors have remarked on the hotel's commitment to maintaining immaculate premises, from the spotless lobby to the well-maintained rooms and common areas. The establishment gleams with cleanliness, creating a welcoming ambiance that even extends to its dining area. Guests are greeted with a fresh and pleasant smell as soon as they step into the property.
Rooms in particular have received positive feedback for their cleanliness and comfort. Many found their accommodations tidy, with features like comfortable bedding, spacious layouts, and useful amenities such as microwaves and refrigerators. The attentiveness of the staff adds to the experience, with many guests noting their friendliness and dedication to maintaining a hygienic environment. Sanitizing measures are visibly in place, with sanitizer stations scattered throughout the venue, further enhancing the sense of safety and cleanliness.
Despite some mixed experiences with housekeeping and the occasional maintenance hiccup, the hotel's dedication to keeping its premises clean and the prompt service from its staff have left a lasting impression on many guests. Overall, this Best Western shines as a clean and comfortable choice for travelers visiting the Rochester area.
The staff at Best Western Rochester Marketplace Inn earns high praise for their exceptional service, with many guests highlighting their friendliness, helpfulness, and attentiveness. Throughout various interactions, the team is frequently described as energetic, accommodating, and polite, contributing to an enjoyable stay for guests. Notable mentions include Nicole, the manager, who is commended for her ability to go above and beyond in resolving reservation issues, and Angela, who is recognized for her welcoming demeanor and helpful recommendations. Despite occasional understaffing, which some guests have noted, the overall experience is positive, with staff consistently demonstrating a commitment to solving problems with care and compassion. The night team also receives acknowledgment for their attentiveness and efficiency, ensuring a seamless experience for late arrivals. Guests appreciate the clean and comfortable accommodations, and the consistent efforts to make their stay pleasant, underpinning the reputation of the staff as a key highlight of the hotel experience.
Nestled in the heart of Rochester, the Best Western Rochester Marketplace Inn offers a warm and welcoming atmosphere that provides guests with a good value for their stay. Visitors are frequently surprised by the quality of the accommodations, which exceed their expectations for a 2.5-star hotel. The property promises a comfortable, clean, and relaxing experience, making it a decent choice for an overnight trip. While the standard breakfast buffet is a modest offering typical of a 2-star establishment, guests appreciate the hotel's location and find it to be a good stay overall. Though some stays are better than others due to occasional disturbances like nighttime noise, the general consensus suggests that the hotel is not a bad place to rest one's head. For those seeking practicality and affordability during their travels, this hotel serves as a reliable option.
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Location
Shopping enthusiasts will appreciate the abundance of retail options in close proximity, whether seeking a simple outing or tackling a full day of retail therapy. Dining options are plentiful, with numerous restaurants ranging from fast food to local favorites such as Palmer’s and Sticky Lips, providing diverse culinary experiences within walking distance. The hotel's location is also advantageous for those with medical appointments or for guests traveling through town, given its closeness to the airport and ease of access to the interstate.
The inn ensures a seamless travel experience with welcoming staff who are consistently noted for their great attitude and helpfulness from check-in to check-out. Additionally, it offers a clean and welcoming environment with comfortable amenities. Overall, the Best Western Rochester Marketplace Inn stands out for its excellent accessibility and convenient placement, making it a dependable choice for travelers seeking comfort and proximity to various attractions in the Rochester area.
Breakfast
Despite minor criticisms, such as limited availability of fresh fruits or alternative milk, the variety and freshness of the food are often praised. The breakfast staff receives compliments for their attentiveness, ensuring items are consistently replenished and guests feel welcome. For travelers who start their day early, the hotel accommodates with breakfast options available even before typical breakfast hours, providing grab-and-go bags that are well-received. The inclusion of breakfast in the room price is noted as a valuable perk, making the morning meal a satisfying start to the day. While there is room for improvement, notably in temperature or the range of food options, the breakfast remains a highlight for many guests, enhancing the overall stay at the hotel.
Rooms
Despite these positives, some rooms were reported to be a bit dated, with small bathrooms and occasional maintenance issues such as flat pillows or temperature control problems. Nonetheless, the general sentiment conveys a satisfactory experience for the value, with cleanliness and comfort as standout features, making it a reliable choice for a comfortable stay.
Beds
Cleanliness
Rooms in particular have received positive feedback for their cleanliness and comfort. Many found their accommodations tidy, with features like comfortable bedding, spacious layouts, and useful amenities such as microwaves and refrigerators. The attentiveness of the staff adds to the experience, with many guests noting their friendliness and dedication to maintaining a hygienic environment. Sanitizing measures are visibly in place, with sanitizer stations scattered throughout the venue, further enhancing the sense of safety and cleanliness.
Despite some mixed experiences with housekeeping and the occasional maintenance hiccup, the hotel's dedication to keeping its premises clean and the prompt service from its staff have left a lasting impression on many guests. Overall, this Best Western shines as a clean and comfortable choice for travelers visiting the Rochester area.
Staff
3 Star
No, Best Western Rochester Marketplace Inn doesn't have any pool.
No, a spa isn't available at Best Western Rochester Marketplace Inn.
No, Best Western Rochester Marketplace Inn doesn't allow dogs.
No, parking facilities aren't available at Best Western Rochester Marketplace Inn.
Yes, Best Western Rochester Marketplace Inn has a gym.
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