Quality Inn

Rochester 43.16529500, -77.67948700 , 1956 Lyell Avenue (Show on Map)
6.1
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Quality Inn provides a welcoming stay with its prominent location, catering effectively to both leisure and business travelers. Ideally situated near major highways, the Rochester airport, and local attractions, it offers convenient access to the city and surrounding areas. Guests appreciate the proximity to stores, restaurants, and fitness facilities, making it a practical choice for quick trips and extended stays.

Breakfast at the Quality Inn largely receives positive feedback, with guests enjoying a diverse menu that includes hot items like eggs, sausage, and the option to make fresh waffles. While minor issues such as limited choices and running out of items were noted, the overall breakfast experience is deemed satisfactory and a good start to the day.

The inn's rooms are spacious, comfortable, and typically clean, equipped with amenities such as a mini fridge and microwave. While some minor maintenance issues have been mentioned, the attentive staff addresses concerns promptly, ensuring a smooth stay. Cleanliness is generally a strong point, though a few areas may need attention, with quick staff responses mitigating any inconveniences.

Quality Inn's staff consistently earns high praise for their friendliness and helpfulness, enhancing the welcoming atmosphere. Notable staff members are often highlighted for exceptional service, and the housekeeping team is commended for maintaining a tidy environment. The hotel's efficient Wi-Fi service provides reliable internet access, especially in common areas.

Guests can expect a restful night's sleep on comfortable beds, with king-size options noted for their superior comfort. Clean bedding contributes to the overall positive experience, fostering relaxation.

For business travelers, Quality Inn offers affordability and convenience, with a peaceful environment and reasonable pricing presenting great value. The staff's efficiency and readiness to assist add to the seamless experience for all guests, making it a practical choice for anyone visiting the Rochester area.
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Categories
Dog Friendly Hotel
The Quality Inn is often a budget-friendly option that welcomes pets. While it may not have luxurious amenities, it provides a simple and affordable place to stay with your furry friend.

Hotel for Honeymoon

Business Hotel

Accessible Hotel

Room Types
Queen Room with Two Queen Beds - Non-Smoking The family room is furnished with a desk and a seating area. The unit has 2 beds.

King Room - Disability Access/Non-Smoking The double room is furnished with a desk and a seating area. The unit offers 1 bed.

King Room - Non Smoking The double room is furnished with a desk and a seating area. The unit has 1 bed.

Guest Reviews
6.1
Rated
Location
Nestled in a prime spot for travelers, the Quality Inn offers a location that seamlessly caters to both convenience and accessibility. Situated close to the Rochester highway system, the inn ensures easy access to the city and nearby attractions. With its proximity to the airport and major highways, it becomes an ideal base for quick trips and overnight stays, especially for those attending events or exploring local attractions. Guests appreciate being just a stone's throw away from a variety of stores, restaurants, and public transportation options, including quick access to Planet Fitness and the Erie Canal Bike Path. While the surrounding area might not be the most picturesque, the property's impeccable condition and inviting atmosphere more than make up for it. Travelers will find the Quality Inn perfectly positioned for both business and leisure in the Rochester area.

Breakfast
Visitors to the Quality Inn seem to have mixed feelings about their breakfast experience, though it leans overall toward the positive side. Many guests appreciated the variety of options available, noting the inclusion of hot items like eggs, sausage, and potatoes, which were a pleasant surprise compared to the usual continental spread. The ability to make fresh waffles was particularly enjoyed by guests, adding a fun element to the meal.

Several reviews highlighted the abundance and consistent quality of the food, with an assortment of beverages such as coffee, hot chocolate, and various juices available. Some patrons thought the breakfast provided was one of the best they'd ever had at a hotel, emphasizing both quality and quantity. The presence of both hot and cold items, including breakfast sandwiches and yogurt, received praise.

However, not all feedback was rosy. Some guests felt the breakfast was minimal, with limited choices and scarcity of some items, occasionally citing issues with food running out quickly or machinery malfunctioning. Despite these hiccups, many still found the breakfast service satisfactory, if not exceeding expectations. Overall, the breakfast at Quality Inn seems to offer a solid start to the day, particularly for those who enjoy a hearty, varied menu.

Rooms
The rooms at the Quality Inn offer a pleasant stay with their spacious and comfortable interiors. Many guests have praised the cleanliness, noting that rooms are often spotless upon arrival. Standard amenities such as a mini fridge, microwave, and personal coffee maker add to the convenience. Guests particularly appreciate the firm beds, with some even noting them to be more comfortable than those at other hotels.

While most experiences were positive, some guests mentioned the occasional issues with cleanliness and maintenance, such as cigarette burns and broken fixtures. However, the generally friendly and efficient hotel staff are quick to address such concerns, ensuring a smooth service throughout one's stay.

The hotel’s location is noted for its convenience, especially for those visiting nearby attractions. Overall, with its clean, roomy accommodations and considerate service, the Quality Inn provides good value for a comfortable stay.

Beds
At the Quality Inn, guests frequently enjoy a soothing night's sleep thanks to the consistently comfortable beds provided throughout the hotel. The majority of reviewers praise the beds as being very comfortable, often noting the luxurious feel comparable to more expensive accommodations. King-size beds receive special mention for their exceptional comfort and spaciousness. Pillows, described as fluffy, add to the overall positive bedding experience, contributing to restful nights and pleasant stays. Cleanliness is also a recurring theme, with guest reports highlighting clean and fresh bedding, ensuring peace of mind for travelers. Though a few reviews indicate minor issues such as lumpy comforters or peculiar odors, these appear to be isolated incidents amidst a generally clean and comfortable sleep environment.

Cleanliness
At the Quality Inn, cleanliness is acknowledged as a strong suit despite some inconsistencies. Most guests found their rooms clean upon arrival, noting that both the hotel and its common areas maintained a tidy appearance. The bedding was generally clean, and many appreciated the very firm, comfortable beds. Staff were described as pleasant and friendly, contributing to an environment that's easy to settle into. Several guests appreciated the focus on cleanliness, with numerous reviews highlighting the hotel's ability to maintain a clean and quiet atmosphere.

Nonetheless, a few guests noticed areas where cleanliness could be improved. Instances of smoke odors and occasional oversight in room tidiness, such as stained bedding and some room fixtures needing attention, were mentioned. There were also remarks about outdated furnishings and occurrences of cigarette smells in the hallways. However, quick actions from staff, such as accommodating room changes, were noted as positive responses to guests' concerns. Overall, the Quality Inn presents clean accommodations, with a diligent staff working to ensure a pleasant stay for visitors.

Staff
Quality Inn has garnered a reputation for its exceptional staff, consistently praised for their friendliness and helpfulness. Visitors often highlight the welcoming atmosphere created by the staff, from the front desk to the breakfast room team. Angela, in particular, receives accolades for her politeness and accommodating nature. Morning staff members are noted for their hospitality, while others go above and beyond, such as personally delivering amenities to guests' doors. Although occasional mentions of indifference or rudeness arise, these are far outweighed by the overall positivity surrounding staff interactions. The personnel are efficient, responsive, and willing to adjust room arrangements swiftly when necessary, ensuring guests feel cared for throughout their stay. The hotel experience is further elevated by the kind and cooperative demeanor of both the housekeeping team, notably Susan and Jose, and the management, who are described as friendly and eager to accommodate guest needs. The dedication to pleasant service and proactive initiatives enhances the quality of the stay, making guests feel valued and comfortable at Quality Inn.

Wi-Fi
Quality Inn offers guests the convenience of free Wi-Fi throughout the premises. Many visitors have pointed out the ease of use, noting the absence of restrictive login screens that can slow down access. Guests have generally found the Wi-Fi service satisfactory, with smooth connectivity in common areas such as the lobby, where an internet computer enhances access for those traveling without personal devices. While a few reviews indicate potential issues with Wi-Fi speed and consistency in guest rooms, the overall experience suggests a reliable internet service, particularly for browsing and basic communication needs.

Business
The Quality Inn stands out as a practical choice for those seeking affordability and convenience during their travels. Located near RIT, it offers a peaceful environment, making it an excellent place to unwind for a couple of days. The pricing is reasonable, presenting great value for money without compromising basic comforts. The rooms are noted for their cleanliness, and guests appreciate the swift and seamless check-in process. The staff is polite and attentive, always ready to assist with additional services such as arranging taxis as needed. For business travelers, it proves to be a fitting choice, ensuring essential accommodations are met efficiently.


No, Quality Inn doesn't have any pool.

No, a spa isn't available at Quality Inn.

Yes, Quality Inn welcomes dogs.

No, parking facilities aren't available at Quality Inn.

No, Quality Inn doesn't have a gym.

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