Rochester, 70 State Street43.156729,-77.613467(Show on Map)
4.2
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Wyndham Rochester Downtown is celebrated for its prime location in the heart of Rochester, offering convenient access to key attractions like the Blue Cross Arena and various local restaurants. Guests appreciate the central positioning, which allows easy exploration of the city and proximity to the convention center, making it a strategic choice for visitors eager to immerse themselves in Rochester's vibrant city life.
The hotel rooms receive positive remarks for their cleanliness and comfortable beds. Many guests find the rooms spacious, contributing to a pleasant and safe stay, further enhanced by the friendly and accommodating staff. The beds, in particular, are highlighted as a standout feature due to their coziness and the quality of linens, ensuring restful nights for guests.
While the breakfast service receives mixed feedback, it provides an option for guests willing to pay a fee, with some enjoying their meals and others noting issues regarding the variety and presentation. Cleanliness throughout the hotel shows areas needing improvement, especially in common spaces like elevators and hallways, though the efforts of the cleaning crew are evident in certain areas, such as the bathrooms.
The staff consistently impresses with their friendliness and professionalism, contributing to a welcoming and supportive atmosphere. The team at the front desk, especially individuals like Kylo, are commended for exceptional service, enhancing the overall guest experience.
Overall, Wyndham Rochester Downtown offers a convenient and comfortable stay with standout features like its location, bed comfort, and staff friendliness, making it a favorable choice for those visiting Rochester.
Categories
Family
This hotel is located downtown near family-friendly attractions. It offers spacious rooms.
Dog Friendly
This hotel is pet-friendly. It offers a comfortable stay for guests and their furry companions. Its location in downtown Rochester adds convenience for visitors to the area.
Business
The Wyndham Rochester Downtown offers 16,977 sq ft of event space. It is a full-service hotel with meeting accommodations. The hotel is suitable for corporate events and meetings.
Honeymoon
Nightlife
Pool
Heated Pool
Gym
3 Star
Heated Pool
Room Types
King Room - Non-SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingOffering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit has 2 beds.
Executive King Suite - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as river views.
Executive Queen Suite with Two Queen Beds - Non-SmokingProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as river views.
King Room with Mobility/Hearing Access and Roll-In Shower, Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit has 1 bed.
Room with Two Queen Beds and Mobility/Hearing Access and Roll-In Shower, Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit offers 2 beds.
Queen Suite with Tub and Grab Bars - Mobility/Hearing Accessible - Non-SmokingOffering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as river views.
King Room with Tub and Grab Bars - Mobility/Hearing Accessible - Non-SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, tumble dryer as well as pool views. The unit offers 1 bed.
Guest Reviews
4.2
Rated
Review Summaries
Location
Nestled in the heart of Rochester, Wyndham Rochester Downtown's location is widely appreciated by guests for its centrality and convenience. Situated in downtown, this hotel offers easy access to various attractions, including the Blue Cross Arena, which is just a short walk away. The proximity to local restaurants and popular destinations, such as the Genesee Brewing Company and the falls, adds to the allure of its positioning. Guests frequently commend the hotel's quiet and convenient proximity to the convention center, making it an ideal choice for those attending events in the city. While the hotel itself may have issues like disrepair, many agree that its prime location more than compensates, providing ease of exploration and comfort in the bustling center of Rochester. Overall, the location is a standout feature that guests repeatedly highlight, making Wyndham Rochester Downtown a strategic choice for visitors eager to immerse themselves in city life.
Breakfast
Travelers visiting Wyndham Rochester Downtown can enjoy breakfast options at the hotel's restaurant, though it's important to note that this service comes with some mixed reviews. Those looking for breakfast should head to the second floor, where it is available for a fee. While some guests have found the breakfast good, others have commented on the minimal offerings, with buffet-style service leading to food that is not always freshly made. Several reviewers mentioned dissatisfaction with the price, considering the quality and presentation offered. Pancakes, in particular, were described as hard by some guests. Cleanliness was also a concern, with reports of dirty dishes mixed in with clean ones. Though not included with the room, travelers can decide if the breakfast experience fits their preferences and budget.
Rooms
Visitors to Wyndham Rochester Downtown generally appreciate the cleanliness of the rooms and the comfortable beds. Many have noted that the rooms are spacious and contribute to a feeling of safety during their stay. The hotel staff is praised for being friendly, further enhancing the welcoming atmosphere. While the bathroom is frequently mentioned as being clean, there are occasional concerns about the condition of certain rooms, such as stained carpets and furniture, as well as some rooms experiencing a mildew smell or cigarette smoke odor, despite being non-smoking. These issues, however, seem to be exceptions rather than the norm. The overall experience appears positive, with guests emphasizing cleanliness and comfort. However, lack of open hotel facilities may be a drawback for some guests planning longer stays.
Beds
At Wyndham Rochester Downtown, guests can expect a comfortable stay, owing largely to the cozy beds that have been consistently praised. Numerous visitors have highlighted the comfort of the beds, making them a standout feature of the rooms. The beds are not only comfortable but also clean, ensuring a restful night. The spacious rooms further enhance the experience, offering a welcoming environment complemented by quality linens. Overall, guests appreciate the consistent comfort provided by the beds, which contribute significantly to a pleasant stay at this hotel.
Cleanliness
Wyndham Rochester Downtown is in the midst of transformation, reflected in the ongoing renovations throughout the hotel and its surroundings. Despite the current state of shambles with aging décor that doesn't mask signs of dirtiness, the effort of the cleaning crew has stood out positively. They've managed to maintain cleanliness in certain areas such as the bathrooms, which were noted to be clean in some reviews, notwithstanding reports of issues like stained tubs and filled trash bins. However, other areas like the elevators, carpets, and hallways require further attention as they exhibit dust, dirt, and stains. While the hotel works to address these issues, guests should be prepared for varying experiences in terms of cleanliness.
Staff
The staff at Wyndham Rochester Downtown consistently impresses guests with their friendliness and professionalism. The front desk team stands out for being particularly engaging and welcoming, with individuals like Kylo noted for their exceptional service. Guests frequently describe the staff as helpful, accommodating, and pleasant, even in challenging situations. While there are occasional suggestions of indifference, the overall impression is one of kindness and attentiveness, contributing to an inviting and supportive atmosphere during guests' stays.
FAQ
Yes, Wyndham Rochester Downtown has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Wyndham Rochester Downtown.
Yes, Wyndham Rochester Downtown welcomes dogs.
No, parking facilities aren't available at Wyndham Rochester Downtown.
