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Summary of reviewsQuality Inn & Suites Chattanooga-East Ridge attracts guests with its convenient location, just off the highway and close to I-75, making it an accessible choice for travelers. The hotel is strategically near various attractions and a short drive from key entertainment options, with plenty of restaurants and stores nearby. Guests appreciate the overall value of staying at this hotel, given its advantageous location and reasonable pricing.
While breakfast experiences vary, many guests enjoy the inclusion of a hot breakfast with popular items like waffles and coffee, served in a spacious lobby. However, some guests desire more variety, noting a basic selection with limited options in terms of protein. Despite this mixed feedback, breakfast does have its highlights and provides a satisfactory start for many visitors' days.
The rooms at the hotel offer a generally comfortable stay, with many guests praising the soft yet firm beds that promise restful sleep. Rooms are noted for their spaciousness and some even feature additional seating, enhancing relaxation. While there are some maintenance and cleanliness issues reported—such as the need for updates and cleanliness concerns—most guests find their accommodations clean and comfortable. The potential for improvement with proper updates is often noted.
Cleanliness is a mixed aspect, with certain areas receiving criticism for unclean conditions, such as dirty elevators and carpets. Despite these reports, some guests do find clean rooms with a generally pleasant smell. Continued attention to detail in this area could enhance the overall guest experience.
The staff at Quality Inn & Suites are frequently praised for their exceptional service, with notable friendliness and professionalism. AJ, overseeing check-ins, and the night manager receive specific mentions for their helpful and welcoming nature. The pet-friendly environment is also appreciated by guests. Despite occasional lapses in assisting with local transport queries, the staff's dedication is evident and contributes positively to the warm and welcoming atmosphere of the hotel.
In summary, Quality Inn & Suites Chattanooga-East Ridge offers a comfortable stay with an excellent location and commendable staff service. While improvements in maintenance and cleanliness could enhance the experience further, the hotel's positive aspects, such as comfortable beds and convenient amenities, make it a viable option for travelers seeking value and convenience.
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Hotel with Rooms With Jacuzzi / Hot-tub
