Rome, Viale Leonardo Da Vinci 75 (5b Int. 4)41.85917,12.48092(Show on Map)
6.3
Rated
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Guest House Roma is favorably positioned in a serene and accessible location, making it ideal for guests looking to explore Rome. Its proximity to significant landmarks like the University of Rome III and the historic Basilica S.Paolo Fuori le Mura, coupled with easy access to the Metro B station, ensures that guests can conveniently navigate the city. The neighborhood, described as quiet and residential, provides a peaceful retreat, enhanced by free parking facilities and a lush green environment that adds to the property's charm.
Guests have generally enjoyed the modern rooms, furnished with new amenities and comfortable mattresses, contributing to a pleasant stay. The guest house's location further complements this convenience. However, the experience is occasionally marred by cleanliness issues, with several guests expressing dissatisfaction over inadequate housekeeping and instances of uncleanliness, including unpleasant odors and remnants from previous occupants. This suggests a need for improved cleaning standards to elevate guest satisfaction.
Interactions with the staff at Guest House Roma have received mixed reviews. Many guests have praised the owner for his attentiveness and the arrival staff for their friendly and helpful manner. The warm hospitality of specific staff members contributes positively to the overall experience. Conversely, there are accounts of less favorable encounters, with some guests mentioning instances of rudeness, communication barriers, and unprofessional behavior from other staff.
Breakfast offerings have been a point of contention, with several guests noting the absence of expected breakfast services, often attributed to Covid-related adjustments. The lack of breakfast provision has left some visitors feeling misled about their experience.
In summary, Guest House Roma provides a strategically located and comfortable setting for guests to enjoy Rome, though improvements in cleanliness and consistent service quality would enhance the overall guest experience.
Categories
Nightlife
Free Wi-Fi
Small
Room Types
Deluxe Double Room
Deluxe Double Room with Balcony
Deluxe Room
About Guest House Roma
Registry or License or Notification Number: IT058091C1FQ6CJN7I
Guest Reviews
6.3
Rated
Review Summaries
Location
Guest House Roma is situated in an enviable location that garners praise for its accessibility and tranquility. The guest house is conveniently positioned close to multiple points of interest, including the University of Rome III and the historic Basilica S.Paolo Fuori le Mura. Its proximity to the Metro B station, specifically Basilica S.Paolo, ensures that guests can easily explore the broader area of Rome. The neighborhood is described as quiet and residential, offering a peaceful retreat while being well-connected to public transportation. Free parking is an added benefit, enhancing the convenience for those traveling by car. The guest house is nestled within a small block rich in greenery, providing a serene environment away from the bustling main street. Overall, the strategic location offers great value for money and easy access to the city's attractions, while maintaining a calm and pleasant atmosphere.
Breakfast
Guest House Roma seems to have encountered some challenges related to its breakfast offerings according to guest reviews. Many visitors noted that despite indications or expectations of breakfast being included, it was not available during their stay. Some guests were informed of this change only shortly before their arrival, and reasons such as Covid-related safety concerns were cited for the absence of breakfast services. The situation left a few guests feeling misled since they anticipated a traditional bed and breakfast experience.
Rooms
Guest House Roma offers rooms that are generally described as modern and equipped with new furniture, providing a comfortable stay with all the necessary amenities. The location of the guest house is considered to be good, which adds convenience for visitors. Guests have appreciated the ultra-comfortable mattresses in the nicely designed rooms. However, some challenges were noted, such as instances where cleanliness was not up to standard, including hairs between the sheets and a dirty bathroom in one of the cases. Additionally, there's a mention of rooms being smaller than expected and one being a bit cold. While the aesthetic and comfort levels of the rooms are often praised, attention to regular and thorough cleaning could enhance the overall guest experience.
Cleanliness
Guest House Roma seems to struggle significantly with maintaining cleanliness in its facilities. Many guests have expressed dissatisfaction with the overall state of the rooms, bathrooms, and common areas. Issues such as remnants from previous occupants, from cigarette smoke to dust, have been frequently noted, suggesting housekeeping efforts fall short of what is normally expected. Guests have reported encountering unpleasant smells, mold, and grime, which detract from their comfort and the enjoyment of their stay. Linens, furnishings, and floors are often found in less than ideal condition, with hair and debris being a common complaint. It's evident that there is a need for a substantial improvement in cleanliness standards to meet guest expectations and provide a pleasant accommodation experience.
Staff
Guest House Roma presents a mixed experience when it comes to staff interactions. Several guests appreciated the attentiveness and courtesy displayed by the owner, describing him as kind and accommodating. The welcoming nature of the arrival staff was highlighted, with many noting their friendly and helpful demeanor. There was notable praise for the warmth and hospitality of both a young man and lady who greeted guests.
However, there are also reported instances of less favorable encounters. Some guests found the owner to be rude and intimidating, with a few describing uncomfortable situations involving late-night disturbances and a lack of English proficiency. The language barrier appears to be a recurring issue, making communication inconvenient for non-Italian speakers. While some staff members were evaluated positively, others were deemed incompetent and unhelpful, with isolated mentions of inappropriate behavior.
Overall, while some guests had pleasant interactions with the staff at Guest House Roma, others faced challenges that impacted their stay.
FAQ
No, Guest House Roma doesn't have any pool.
No, a spa isn't available at Guest House Roma.
No, Guest House Roma doesn't allow dogs.
No, parking facilities aren't available at Guest House Roma.
