Palace Rome
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Summary of reviewsThe Palace Rome, located in the Tiburtino district, offers a serene and tranquil environment away from the city's hustle and bustle, making it ideal for those seeking peace and quiet. Though the neighborhood of San Basilio may seem run-down and less glamorous, the hotel provides good connectivity to the city center through nearby bus stops and the Rebibbia metro station. Despite a longer commute to central attractions, the affordable pricing and calm environment make it a suitable choice for budget-conscious travelers.
The hotel lacks an included breakfast service, which was a point of disappointment for many guests despite the presence of a kitchen facility. Guests expected basic amenities like a coffee machine and kitchen supplies, which were missing and led to a diminished experience.
Rooms at Palace Rome are noted for their cleanliness and modern renovations, though they are generally small in size. They are described as cozy and functional with comfortable beds and air conditioning. However, noise from hallways and adjacent rooms due to thin walls, alongside occasional issues like cold showers and missing basic amenities, were areas of concern. Despite these, many found the rooms to be well-maintained and welcoming.
Cleanliness is largely praised with many highlighting the well-maintained common areas and rooms. Some inconsistencies in cleaning schedules and occasional maintenance issues were noted, but generally, the hotel stood out for its tidy and comfortable environment.
The staff at Palace Rome receive consistent acclaim for their friendliness, helpfulness and professionalism. Guests appreciated the personal touches and the efficient handling of various requests, creating a warm and pleasant atmosphere. While some noted occasional slow service during busy periods, the positive interactions with the staff left a favorable impression on many visitors.
WiFi at the hotel garnered mixed reviews. While some experienced good connectivity, others faced challenges with unstable internet and difficulty charging devices due to inconsistent electricity.
Parking at Palace Rome is available but comes with limitations. The parking lot is small, busy and sometimes not well-lit. It is not free, typically costing around 5 EURO per night and some guests felt the parking information provided was misleading.
The beds received varied reviews with some guests finding them comfortable and in good condition, while others noted discomfort due to stiff or oddly short mattresses and noisy frames. Cleanliness of the bed linen was generally appreciated, though the unconventional setup of connecting single beds to form doubles detracted from the comfort for some.
The dog-friendly policies at Palace Rome are well-received with minimal restrictions and a welcoming attitude towards pets. The extra fee for bringing pets is modest and the presence of friendly dogs in the hotel adds to the charm for animal lovers.
Overall, Palace Rome offers a clean, comfortable and affordable stay with a few areas for improvement, particularly in terms of amenities and soundproofing. The friendly staff and tranquil environment make it a worthwhile option for those visiting Rome.
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The hotel lacks an included breakfast service, which was a point of disappointment for many guests despite the presence of a kitchen facility. Guests expected basic amenities like a coffee machine and kitchen supplies, which were missing and led to a diminished experience.
Rooms at Palace Rome are noted for their cleanliness and modern renovations, though they are generally small in size. They are described as cozy and functional with comfortable beds and air conditioning. However, noise from hallways and adjacent rooms due to thin walls, alongside occasional issues like cold showers and missing basic amenities, were areas of concern. Despite these, many found the rooms to be well-maintained and welcoming.
Cleanliness is largely praised with many highlighting the well-maintained common areas and rooms. Some inconsistencies in cleaning schedules and occasional maintenance issues were noted, but generally, the hotel stood out for its tidy and comfortable environment.
The staff at Palace Rome receive consistent acclaim for their friendliness, helpfulness and professionalism. Guests appreciated the personal touches and the efficient handling of various requests, creating a warm and pleasant atmosphere. While some noted occasional slow service during busy periods, the positive interactions with the staff left a favorable impression on many visitors.
WiFi at the hotel garnered mixed reviews. While some experienced good connectivity, others faced challenges with unstable internet and difficulty charging devices due to inconsistent electricity.
Parking at Palace Rome is available but comes with limitations. The parking lot is small, busy and sometimes not well-lit. It is not free, typically costing around 5 EURO per night and some guests felt the parking information provided was misleading.
The beds received varied reviews with some guests finding them comfortable and in good condition, while others noted discomfort due to stiff or oddly short mattresses and noisy frames. Cleanliness of the bed linen was generally appreciated, though the unconventional setup of connecting single beds to form doubles detracted from the comfort for some.
The dog-friendly policies at Palace Rome are well-received with minimal restrictions and a welcoming attitude towards pets. The extra fee for bringing pets is modest and the presence of friendly dogs in the hotel adds to the charm for animal lovers.
Overall, Palace Rome offers a clean, comfortable and affordable stay with a few areas for improvement, particularly in terms of amenities and soundproofing. The friendly staff and tranquil environment make it a worthwhile option for those visiting Rome.
Cheap Hostel
Palace Rome is a hostel that provides budget accommodation. It's suitable for travelers looking for a social and affordable place to stay while visiting Rome.
Dog Friendly Hostel
Hostel with Parking
Accessible Hostel
About Palace Rome
License: 058091-OSS-00033, IT058091B6ITHOU8O2
Guest Reviews
Location
However, the neighborhood, known as San Basilio, is not one of Rome's most glamorous areas. Some have described it as unsafe with an uninviting exterior and streets that can be dark and lonely at night. The area has been labeled as run-down with few amenities immediately accessible. For those reliant on taxis, be aware that drivers may be hesitant to travel to this part of the city.
While the commute to central attractions can be lengthy—about 30 to 50 minutes via public transport—the affordability and calm environment may compensate for these drawbacks. Additionally, the hotel’s vicinity to local amenities and its strategic connection to public transport, including buses and the metro, ensure that guests can navigate their way through the city with relative ease. Overall, Palace Rome is a cost-effective option best suited for travelers prioritizing peace and quiet over location glamour.
Breakfast
Rooms
However, soundproofing is a significant concern with many noting that noise from the hallway and adjacent rooms can be disturbing. The walls are thin and external noise often infiltrates the rooms. Several rooms lack basic amenities such as wardrobes, TV or even face towels and issues like cold water in the shower, missing accessories and problems with the key and remote control are noted.
The bathrooms, although clean and modern, are often described as tiny and functional. Certain reviews mention a cold environment due to tiled floors and occasional bad smells. Overall, while the rooms at Palace Rome are clean and comfortable, the size and soundproofing issues may detract from the overall experience for some guests.
Beds
However, several issues with the beds have been reported. Some guests experienced uncomfortable and oddly short beds, stiff mattresses and pillows that were less than ideal. A noisy bed and various structural problems, including beds that showed wear over time and issues with slats, were also noted. The unconventional approach of connecting two single beds with a strap to form a double bed seemed to detract from the comfort for some.
While some beds were described as cosy and left guests with a comfortable feeling, others found their sleep disrupted by squeaky, flimsy frames and mattresses that could be more comfortable. The bed covers sometimes lacked protection and beds were occasionally reported as not being made or covered properly.
Overall, the quality of sleep at Palace Rome appears to vary significantly from guest to guest with notable room for improvement in terms of consistency and comfort.
Cleanliness
However, there are differing opinions with some guests reporting instances of mold in bathrooms, dirty tiles and neglected trash. Specific mentions were made about less frequent cleaning schedules with some rooms not being cleaned daily and amenities not consistently replenished. While some found the room service to be frequent and thorough, others noted that major areas were overlooked or inadequately serviced.
Guests appreciated the clean and newly renovated rooms, along with clean sheets and towels, but some were unhappy with the inconsistency in cleaning schedules, such as rooms not being cleaned every day or bed linens not being changed regularly. Moreover, issues like defective facilities and lack of basic toiletries were noted by a few guests.
The hotel also faced criticism for occasional dirtiness and maintenance issues with specific complaints about dirty nightstands, microwaves and leftover food in cabinets. Despite the discrepancies, several guests highlighted the cleanliness as a standout feature of the hotel, making it appealing for those prioritizing a tidy environment.
In summary, while the Palace Rome is often praised for its clean, comfortable and well-maintained spaces, inconsistency in cleaning practices and occasional maintenance issues were notable points of contention among guests.
Staff
The cleaning staff receives accolades for their thoroughness and politeness, making sure the rooms are kept in top condition. Despite a few mentions of language barriers at the reception, the overall impression is one of professionalism and dedication. The integration of friendly and skilled personnel creates a warm and inviting atmosphere for guests. The efficient handling of guests’ cars and the availability of parking next door are additional conveniences that add to the overall positive experience at Palace Rome.
While there are occasional comments about slow service during busy times and some isolated incidents of unhelpfulness, these do not overshadow the overwhelmingly positive feedback. The courteous and approachable nature of the staff, combined with their exceptional service, leaves a lasting favorable impression on visitors.
Wi-Fi
Parking
However, several reviews highlighted areas for improvement. The parking lot is described as busy with a lack of sufficient spaces and it's not always well-lit. It's important to note that parking is not free despite some advertisements suggesting otherwise. The fee for parking is typically around 5 EURO per night and this can vary depending on availability, especially during weekends.
Unfortunately, some guests mentioned there is no on-site parking and that the information provided by the hotel may be misleading. Still, convenient proximity to the highway is beneficial for those arriving by car. Despite the challenges with proper planning, guests can make use of the available facilities, keeping in mind there might be an extra charge and fewer spaces during peak times.
Dog Friendly
While pets are generally allowed, there are restrictions preventing them from wandering freely in guest rooms, ensuring a balanced environment for all visitors. Reviews mention that two lovely dogs are part of the hotel ambiance, enhancing the welcoming atmosphere for animal-loving guests. Overall, the hotel provides a positive experience for those traveling with pets with a small additional fee required for their stay.
No, Palace Rome doesn't have any pool.
No, a spa isn't available at Palace Rome.
Yes, Palace Rome welcomes dogs.
Yes, parking facilities are available at Palace Rome.
No, Palace Rome doesn't have a gym.
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