Set in a former Guild Hall, the hotel enjoys a picturesque location in the heart of Old Lucerne.
Summary of reviews
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Hotel des Balances is a luxurious and stylish four-star hotel located in the heart of Luzern's old town, offering stunning views of the river, Jesuit Church and Pilatus. The hotel's location is ideal for exploring the city's historic sites and lively shops with easy access to the train station. The breakfast is highly recommended by guests with excellent food of Michelin star quality and scenic views of the river. The rooms are well-appointed, clean and comfortable with some highly recommended suites worth the upgrade. The hotel is sparklingly clean and impeccably maintained with exceptional staff providing great service. The beds are generally comfortable with big, soft, good quality pillows. Hotel des Balances is a truly luxurious stay that will make you feel like royalty with top-notch service comparable to what you'd expect at a 5-star hotel. Despite having a higher price tag, guests agree that it is well worth the splurge. Overall, Hotel des Balances is a beautifully luxurious hotel worth staying at.
A modern establishment with style, characterized by human warmth, personal commitment and charm.
Summary of reviews
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Hotel Continental Park in Lucerne garners high praise for its strategic location, which is ideal for travelers seeking convenience and accessibility. Nestled just steps away from the central train station, the hotel offers easy access to Lucerne’s main attractions, making it a prime spot for those wishing to explore without the hassle of additional transportation. The area combines vibrancy with tranquility, offering peace amid its central location, with plenty of dining, shopping, and entertainment options nearby.
Guests consistently laud the breakfast experience, highlighting the buffet’s variety and quality. With offerings that cater to diverse tastes, the breakfast is characterized by delicious breads, great coffee, and an overall abundant selection. The friendly and efficient service further enhances the start of guests' mornings, contributing to its reputation as one of the best breakfast experiences in Europe.
Dining at the hotel's Bellini restaurant is frequently described as exceptional, thanks to its superb offerings of pasta and pizza at reasonable prices. The convenience of room service and the excellent recommendations from staff ensure a delightful dining experience, whether within the restaurant or enjoyed privately in-room.
The rooms at Hotel Continental Park receive positive feedback for their spaciousness, cleanliness, and modern design. Guests appreciate the comfortable beds and soundproofed environments, allowing for a restful stay despite the hotel's central position. While some mention minor outdated features, the overall impression remains high regarding room standards and thoughtful amenities.
Cleanliness is a significant strength of the hotel, as guests regularly describe their accommodations as spotlessly clean and well-maintained. This high standard of hygiene, coupled with the friendly and helpful staff, adds to the welcoming atmosphere and enhances the comfort of the stay.
The hotel's staff is frequently recognized for their exceptional service, characterized by friendliness, attentiveness, and professionalism. Many guests feel well-cared-for, with staff members going above and beyond to assist with room arrangements, local recommendations, and reservations.
While the free WiFi receives mixed reviews, with some guests experiencing connectivity issues, the service is generally appreciated when it works well, offering fast speeds that complement the overall room comfort. Parking facilities are convenient with underground and motorcycle parking, though some guests express concerns about the cost.
Families find the hotel accommodating, with spacious family suites and adjoining rooms praised for comfort and practicality, especially given the hotel's proximity to a playground and the train station.
The comfortable beds are consistently a highlight, contributing to the restful atmosphere, although some guests vary in their preferences regarding mattress firmness.
Overall, Hotel Continental Park offers a blend of comfort, convenience, and attentive service that resonates well with travelers. Despite minor areas for improvement, it remains a favored choice in Lucerne, providing a delightful mix of urban accessibility and tranquil retreat.
Hotel Central Luzern is lauded for its exceptional location, just a short walk from Lucerne's central train station. This prime positioning offers guests easy access to transportation and various attractions such as Chapel Bridge, old town and the lake. The hotel's convenience to restaurants, shops and tourist spots makes it a superb base for sightseeing, shopping and dining.
The breakfast at Hotel Central Luzern regularly receives high marks for its variety, quality and use of fresh, local products. Guests enjoy a wide selection of items including croissants, Swiss bread, cheeses, meats and gluten-free options, all within a pleasant and relaxing breakfast room. Additionally, the breakfast room is accessible throughout the day, allowing guests to enjoy tea or coffee anytime.
The flexibility in dining options is a standout feature with the hotel's policy allowing guests to use the breakfast room for meals at any time of the day. This amenity, along with the availability of a microwave and a coffee machine, is highly appreciated by those who prefer dining in or preparing their own meals.
Hotel Central Luzern's rooms are noted for their cleanliness, modern amenities and comfortable beds. Although some rooms are on the smaller side and lack air conditioning, they are well-furnished, functional and consistently well-maintained. The minor issues of size and noise are generally overshadowed by the overall comfort and modernity of the rooms.
Cleanliness is a strong point with guests frequently commenting on the spotless conditions of both the rooms and the public areas. The hotel is well-maintained with daily cleaning services ensuring a tidy environment.
The staff at Hotel Central Luzern consistently receive high praise for their friendliness, attentiveness and exceptional customer service. From the reception team to the cleaning staff, every member is noted for their willingness to go above and beyond to ensure a comfortable, pleasant stay.
While the WiFi is generally reliable in common areas, it can be inconsistent in individual rooms, posing a challenge for some guests. However, the free bus tickets provided are a thoughtful addition to the guests' stay.
For family travelers, Hotel Central Luzern is particularly appealing, offering spacious family rooms, thoughtful amenities and a family-friendly atmosphere. The proximity to playgrounds and the consideration for dietary needs further enhance its family-oriented services.
Beds receive considerable praise for their comfort, despite a few comments on firmness. The bedding contributes positively to guests' restful experience.
As a three-star establishment, Hotel Central Luzern delivers exceptional value for money. It satisfies expectations for its category, providing a quality experience that rivals more luxurious hotels. Despite minor drawbacks such as the lack of air conditioning, it remains a preferred choice for budget-conscious travelers seeking comfort and quality in Lucerne.