InfoSummary of reviewsHotel Des Alpes in Lucerne stands out as a model of convenience, charm and scenic beauty, consistently impressing guests with its exceptional location in the heart of the old town. Situated near the Lucerne train station and across from the iconic Chapel Bridge, it offers easy access to shops, cafes and many of the city's prime attractions. The breathtaking views from the hotel, encompassing the Reuss River, mountains and historic landmarks, are a frequent highlight for guests.
The breakfast experience at the hotel garners largely positive feedback, often characterized by its delicious variety and the quality of regional products. Guests appreciate the gourmet options and the lovely scenic views from the breakfast area, enhancing their morning routines. Despite breakfast not being included in the room rate and some finding the à la carte options expensive, the overall quality and service make up for these concerns.
Dining at the hotel's restaurant is frequently described as superb with guests praising the excellent food and cozy atmosphere. The scenic location complements the dining experience and meal vouchers add convenience. Though there are occasional mentions of unmet expectations, the restaurant remains a significant highlight of the stay.
The rooms at Hotel Des Alpes are praised for their cleanliness, comfort and scenic views from the balconies. While some rooms are small and could benefit from a decor update, the overall consensus highlights a comfortable and charming stay. Occasional noise and the absence of air conditioning are noted issues, but these do not overshadow the general positive sentiment.
Cleanliness is a standout feature with the hotel maintaining very high standards in room and facility upkeep. The staff's friendliness complements the spotless environment, contributing to a welcoming and pleasant stay.
The staff are consistently praised for their exceptional friendliness, professionalism and helpfulness, adding significantly to the positive guest experience. The front desk and reception staff, in particular, receive commendations for their accommodating nature and valuable assistance.
The hotel's wifi receives mixed reviews with some guests experiencing strong connections while others face issues with weak signals and poor connectivity. This inconsistency highlights an area for potential improvement.
Hotel Des Alpes is noted for its family-friendly atmosphere, offering spacious suites and child-centric activities that make it ideal for family vacations. Special touches like chocolate treats on arrival and adjoining rooms for larger families enhance the welcoming experience.
For nightlife enthusiasts, the hotel's location provides easy access to a vibrant range of evening entertainment options, ensuring a fun and entertaining stay. Despite some parking challenges, the overall nightlife experience is well-received.
The beds at the hotel are generally praised for their comfort and quality, though variances in guest satisfaction exist with some finding the beds too small or hard. Nevertheless, the positive remarks on bedding comfort are frequent.
As a three-star hotel, Hotel Des Alpes offers good amenities and a favorable price-performance ratio, though improvements could be made in areas like air conditioning and room heating to fully meet three-star expectations.
Business travelers find the hotel well-suited for their needs, offering strategic proximity to business districts, multiple conference rooms and helpful business amenities. The professional and supportive staff enhance the corporate travel experience.
Finally, Hotel Des Alpes excels as a pet-friendly establishment, warmly welcoming dogs and providing special provisions for guests with pets, ensuring a comfortable stay for all furry companions.
Overall, Hotel Des Alpes is a highly recommended venue for its location, cleanliness, friendly staff and scenic views, making it an attractive option for various types of travelers. Show more
InfoSummary of reviewsKoBi Apartments Falkenplatz earns consistent praise from guests for its superb location in the heart of Lucerne's old town. The central position allows guests effortless access to vibrant surroundings and convenient proximity to key attractions, public transport, and essential amenities, which enhances the travel experience. The apartments offer modern, roomy interiors characterized by immaculate cleanliness and a contemporary style. Spacious, well-lit rooms with updated amenities such as fully equipped kitchenettes and modern walk-in showers ensure a comfortable and convenient stay. Guests frequently highlight the comfortable double beds that provide restful sleep, although there is mixed feedback regarding the sofa beds.
Superior customer service is a hallmark of KoBi Apartments, with the staff earning commendations for their responsiveness and personable approach. The team excels in ensuring a smooth communication line and accommodating guest needs with professionalism and flexibility, enhancing the overall experience. Visitors appreciate the meticulous attention to detail and quick resolution of inquiries, contributing to a welcoming environment.
Despite minor feedback regarding sofa bed comfort and occasional noise from street cleaning, guests are overwhelmingly positive, recommending the apartments for future stays. The combination of perfect location, clean and stylish interiors, and exceptional service makes KoBi Apartments Falkenplatz a preferred choice for travelers seeking comfort and convenience in Lucerne's dynamic setting. Show more
Ideal for leisure and business trips the hotel offers individually designed rooms which overlook the stunning lake and mountains.
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Summary of reviewsRadisson Blu Hotel in Lucerne receives high praise for its prime location, situated conveniently close to the train station and Lake Lucerne. Guests frequently mention the stunning views of the lake and surrounding mountains from many rooms. Its central position allows easy access to the city's main attractions, shopping districts and transport hubs, all while maintaining a peaceful environment. The availability of parking facilities and nearby amenities like lake cruise docks further enhance the convenience for visitors.
The breakfast at Radisson Blu is highly regarded for its variety, quality and organization with numerous international options to cater to diverse tastes. Notable items such as Crêpes Suzettes and omelets are particularly highlighted. The breakfast staff is consistently praised for their friendliness and helpfulness, adding to the positive dining experience.
The rooms are admired for their generous size, modern amenities and cleanliness. Guests appreciate the spacious and comfortable nature of the accommodation with large bathrooms and modern décor contributing to a pleasant stay. The effective soundproofing ensures a peaceful environment and practical amenities like air conditioning and USB charging sockets further enhance the guest experience.
Cleanliness is another strong point with many guests describing the hotel as exceptionally clean and well-maintained. The cleanliness of the rooms and public areas generally meets or exceeds guest expectations.
The staff at Radisson Blu receive commendations for their friendliness, professionalism and attentiveness. The reception team, including standout members like Sara, Mahdi, Dominique, Paul and Rouven, are often highlighted for their efficient and accommodating service. Housekeeping and other service teams also contribute positively to the overall guest experience.
Free WiFi is generally reliable, fast and meets basic internet needs, although there are occasional issues with connectivity and speed. The gym facilities are modern, well-equipped and clean with additional amenities like a sauna contributing to a comprehensive wellness experience.
Parking facilities are spacious and conveniently located, though the cost is frequently mentioned as high. Despite this, the quality and security of the parking options leave a positive impression.
The hotel is family-friendly, offering spacious and well-maintained family rooms, connecting rooms and various kid-friendly amenities. The attentive service and convenient location make it a favorable choice for families.
While the hotel provides easy access to nearby nightlife options, the early closing time of the hotel bar can be an inconvenience. The proximity to nightlife venues adds vibrancy to the stay, though occasional noise from party crowds during weekends can disrupt the otherwise quiet environment.
Overall, the Radisson Blu Hotel in Lucerne is highly recommended for its excellent location, quality breakfast, comfortable and clean rooms and friendly staff, making it an ideal choice for both leisure and business travelers. Show more
InfoSummary of reviewsHotel Pickwick and Pub "the room with a view" enjoys a prime location in the heart of Lucerne, lauded for its picturesque river views and proximity to key attractions. Situated centrally, it offers easy access to transportation hubs and major city landmarks, making it a top choice for both relaxation and exploration. Guests often describe the location as unbeatable and fantastic, appreciating the balance of convenience, beauty and peaceful ambiance despite bustling surroundings.
Although breakfast isn't provided on-site, guests find nearby alternatives, such as discounts at Starbucks and other local cafes, which meet their needs adequately. The pub on the premises offers a delightful dining experience with tasty, well-priced meals in a lively, Irish-style atmosphere. Classic dishes like fish and chips receive high praise, though there's room for improvement in some areas, like greasiness of the food. The pub significantly contributes to the hotel's lively nightlife, making it a hotspot for football watching and socializing.
Rooms at the hotel receive mixed reactions but are generally noted for their cleanliness and comfort. Many guests appreciate the modern refurbishments and admirable amenities like functional furnishings and refrigerators. The magnificent views from the rooms heighten the experience, although the lack of air conditioning and noise from the pub below are drawbacks for some. Despite being compact and occasionally basic, the rooms deliver a satisfactory stay with their cleanliness, tidiness and exceptional views.
The cleanliness of the hotel receives consistent commendation with spotless rooms and well-maintained common areas. The high standard of daily maintenance and provision of fresh towels adds to guests’ comfort, reinforcing a positive stay experience.
The hotel staff stand out for their friendly, helpful and professional demeanor, often going above and beyond to ensure a pleasant stay. Their multilingual skills and welcoming approach significantly enhance guest interactions, although minimal minor issues, like noise from staff early in the morning, have been noted.
Free WiFi is a convenient feature but comes with occasional connectivity issues and a device limit per code. Despite these minor setbacks, the overall stay remains hassle-free with smooth check-in and checkout processes.
While the hotel’s vibrant nightlife offers fun and excitement, the noise from the pub and surrounding areas can sometimes be disruptive, especially during weekends. The comfort of the beds also varies with mixed feedback on their quality and size, indicating a need for improvement to cater to diverse preferences.
Overall, Hotel Pickwick and Pub "the room with a view" excels with its strategic location, vibrant pub, friendly staff and cleanliness, making it a commendable choice for travelers seeking both convenience and scenic beauty in Lucerne. Show more
InfoSummary of reviewsBackpackers Luzern is a highly recommended accommodation that offers a blend of serenity and convenience with its prime lakeside location next to Lake Lucerne. Guests rave about the stunning views and picturesque promenade, which provide a tranquil environment perfect for relaxation. Despite being a short 15-minute walk from the city center and the train station, the scenic route by the water makes the stroll enjoyable. The accessible location, frequent bus services and proximity to transportation hubs enhance the ease of exploring Lucerne and beyond.
While the hostel does not offer a traditional breakfast service, it provides coffee and guests can prepare their own meals in the well-maintained kitchen. This setup can be convenient for some but may not suit everyone. Most accommodations come with modern amenities, spacious layouts and balconies offering beautiful lake views. The cleanliness of the rooms and shared facilities is consistently praised, contributing significantly to guests' comfort.
The friendly and helpful staff at Backpackers Luzern are repeatedly commended for their welcoming attitudes and exceptional service, enhancing the overall guest experience. The fast and reliable free Wi-Fi, both within the hostel and across many public areas in the city, is an added bonus.
Though the area offers vibrant nightlife with many bars and pubs, it remains generally quiet and safe at night. Cozy parks along the lake offer relaxing hangout spots. Guests appreciate the comfortable beds, despite occasional mentions of wobbly or creaky ones, indicating minor areas for improvement.
Overall, Backpackers Luzern stands out for its impeccable cleanliness, exceptional staff, stunning location and reliable facilities, providing a pleasant and memorable stay for all types of travelers. Show more
InfoSummary of reviewsBoutique Hotel Weisses Kreuz - Adult only Hotel offers a charming and tranquil retreat in Lucerne's historic heart, boasting an unbeatable central location near iconic sites such as Chapel Bridge, the Reuss river and the train station. Guests appreciate the convenience of exploring local attractions, restaurants, shops and bars on foot with the peaceful hotel environment providing a welcome respite from the bustling city center.
Dining is a standout feature, particularly the well-reviewed in-house Italian restaurant offering delicious pasta, pizza and more, enhanced by a 10% discount for guests. The hotel's pizzeria is also popular, adding to the variety of excellent dining options available nearby.
Rooms receive frequent commendation for cleanliness and stylish decor, despite some criticism regarding their small size and limited ventilation. Guests generally find the rooms cozy, functional and well-maintained with soundproofing and adequate amenities contributing to a comfortable stay. Clean, well-appointed bathrooms and comfortable beds, though occasionally undercut by soft pillows, further enhance the lodging experience.
The staff at Boutique Hotel Weisses Kreuz are celebrated for their friendliness, professionalism and exceptional service, significantly enriching the guest experience with their helpfulness and welcoming demeanor. Cleanliness throughout the hotel is praised with rooms and common areas maintained to high standards.
While breakfast is not offered on-site, an array of nearby options compensates, though not without some inconvenience and added cost for guests. The WiFi service, however, is a frequent point of contention due to its complexity and instability, detracting from an otherwise pleasant stay.
Nightlife enthusiasts may appreciate the hotel's vibrant surroundings, though the lively local scene can result in considerable street noise, potentially affecting light sleepers. Guests seeking a peaceful experience are drawn to the adult-only policy, which ensures an exclusive and serene environment.
In summary, Boutique Hotel Weisses Kreuz - Adult only Hotel provides a delightful, centrally-located base for exploring Lucerne, particularly well-suited for shorter stays and those valuing cleanliness, friendly service and proximity to local attractions. Considerations such as room size, breakfast availability and WiFi quality temper the otherwise overwhelmingly positive reviews. Show more
InfoSummary of reviewsKoBi Apartments Hirschenplatz in the heart of Lucerne's historic old town receives high praise for its superb location and exceptional accommodations. Its prime position, just minutes from the river and train station, offers convenient access to key attractions like Chapel Bridge and Lake Luzern while maintaining a tranquil environment amidst the bustling city.
Guests are consistently impressed by the spacious, clean and modern apartments. The accommodations are well-furnished, featuring fully equipped kitchens and laundry facilities, making them ideal for families and groups of friends. Highlights include bright natural light, beautiful views and modern, well-maintained amenities such as large bathrooms and tasteful furnishings. Despite the central location, the apartments remain surprisingly quiet, ensuring a restful stay.
The cleanliness of the apartments is frequently lauded with numerous mentions of the meticulously maintained and spotlessly presented interiors. The professional and friendly service provided by the staff, particularly Christine and Martina, adds further value, as guests appreciate their responsiveness, problem-solving abilities and efficient communication.
The Wi-Fi service is generally praised for its good connectivity and fast speed, though a few minor issues were noted. The beds are mostly described as comfortable, though some guests found the mattresses too soft or the pillows lumpy. However, these concerns are minor compared to the overwhelming positive feedback on the bedding quality.
KoBi Apartments Hirschenplatz offers a luxurious experience with tastefully renovated interiors, premium amenities and stunning views, all situated in an excellent location. This makes it an ideal choice for travelers seeking both comfort and accessibility to Lucerne's vibrant old town. Show more
