Info
100 meters from the Luzern train station, the lake and the famous Kapellbrücke (Chapel Bridge), the Waldstätterhof Hotel enjoys a central location.
Show more
Summary of reviewsThe Waldstätterhof Swiss Quality Hotel, located in the heart of Lucerne, stands out for its unbeatable location and proximity to key attractions such as the Chapel Bridge, the KKL concert hall and the old town. The convenience of being steps away from the central train station and various transportation hubs makes it an excellent base for exploring the city and beyond.
The breakfast service at the hotel is highly praised for its variety and quality, described as "delicious," "superb," and "well presented." The breakfast buffet includes a range of items like scrambled eggs, breads, jams, yogurt and cereal with standout mentions of sesame seeded croissants. Despite some feedback on limited vegetarian options and occasional monotony, the breakfast experience is generally positive, complemented by a friendly and attentive staff.
Dining at the hotel's restaurant also garners favorable reviews with guests commending the high quality of local products and the availability of vegan options. The food quality, both for dinner and breakfast, receives high marks and the service is described as great, enhancing the overall dining experience.
Rooms at Waldstätterhof are appreciated for their spaciousness, cleanliness and modern touches. Many guests find the accommodations luxurious and comfortable with well-equipped amenities and a quiet ambiance. Although some rooms are noted to be small or slightly outdated, the overall experience is positive, consistently highlighting cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and professionalism. Guests describe them as very friendly, helpful and accommodating with special mentions of the efficient and polite reception staff. The attentive restaurant staff further contribute to the welcoming environment.
The cleanliness of the hotel is another strong point with guests repeatedly noting the rooms and bathrooms as immaculate. The tidiness and upkeep of public areas reflect the hotel's commitment to high hygiene standards, ensuring a pleasant stay for visitors.
The Wi-Fi experience is mixed; while some guests find the internet service reliable, others report weak and unstable connections. This aspect indicates room for improvement in providing consistent and strong Wi-Fi throughout the hotel.
Parking at the hotel is convenient with a variety of options available, including an internal parking lot and nearby public parking. While some guests find the parking fees on the higher side, many appreciate the proximity and availability of parking spaces.
The hotel caters well to families, offering spacious rooms and additional amenities like baby cots. The family-friendly atmosphere, coupled with the attentive staff, ensures a pleasant experience for all guests. Guests highlighted the comfortable beds and spacious accommodations, making it an ideal choice for family vacations.
Overall, the Waldstätterhof Swiss Quality Hotel provides a commendable experience, combining an excellent location, comfortable rooms and exceptional service, making it a standout choice for travelers visiting Lucerne.
Show moreRead review summaries for all categories
Categories
