The Ennerdale Country House Hotel is highly regarded for its superb and strategic location, nestled in picturesque grounds ideal for exploring the Lake District. This historic building, surrounded by serene gardens, offers guests stunning views and a rich ambiance, making it an excellent base for nature lovers and those seeking tranquility. The hotel’s proximity to major attractions such as Scafell Pike and Wasdale Head and its convenience for walking the Coast to Coast trail, adds to its appeal.
Breakfast at the hotel receives frequent praise for its quality, variety and value for money. Guests particularly appreciate the delicious cooked dishes, friendly service and special touches for pets, such as extra sausages for dogs. Dinner experiences are more mixed with commendations for food quality and value tempered by critiques of menu variety and occasional overcooked dishes. Service at dinner can be slow, although the dining room’s grand setting adds a touch of elegance.
Rooms at the Ennerdale Country House Hotel are spacious and comfortable with many offering direct garden access, which is especially convenient for guests with pets. However, the décor is dated and some rooms exhibit maintenance issues like faulty locks and inadequate lighting. Cleanliness is generally good, though deeper issues such as black mold and persistent dust have been reported, indicating a need for renovation.
The hotel's staff are consistently praised for their friendliness, helpfulness and professionalism, contributing significantly to guests' positive experiences. Exceptional service is a recurring theme with staff often going above and beyond to assist.
Wi-Fi performance is reliable in public areas but can be poor in the rooms. Parking facilities are excellent with plenty of free, easily accessible spaces available.
Guest experiences with the beds vary with many enjoying a good night's sleep on comfortable and spacious beds, while others report issues with hard or lumpy mattresses. The hotel's dog-friendly policies are highly appreciated with extensive gardens and dedicated areas for pets, ensuring both owners and their companions have a pleasant stay.
Overall, while The Ennerdale Country House Hotel offers a charming and serene environment with a strong service culture, it would benefit from significant refurbishment to address its dated décor and maintenance issues.
Chase Hotel in Whitehaven receives consistently positive reviews across various aspects, making it a favored choice for both leisure and business travelers. Its prime location near the town center allows easy access to local restaurants, the charming Whitehaven marina, and transportation routes to Westlakes and Sellafield, making it particularly appealing for visitors exploring the area.
The hotel excels in offering a warm and welcoming atmosphere, underpinned by a beautifully maintained Georgian building and serene grounds. Ample free parking, spacious and clean rooms equipped with modern amenities, and exceptionally comfortable beds ensure a restful and inviting stay for guests. Despite a few comments on the decor being slightly dated, the hotel's cleanliness standards are highly praised, with travelers appreciating the spotlessly clean rooms and well-maintained facilities.
Chase Hotel's staff receive glowing commendations for their friendly, helpful, and accommodating nature, contributing significantly to the hotel's homely and inviting atmosphere. The positive dining experiences highlighted by guests include a superb breakfast with a variety of options, including vegan choices, and delightful evening meals characterized by generous portions and reasonable prices. Whether it's the attentive service or the culinary delights, the dining options at Chase Hotel are a memorable highlight of the stay.
Families are well-catered to, with large family rooms and practical amenities, though some logistical challenges like the absence of an elevator are noted. Business travelers also find the hotel convenient, thanks to its strategic location and professional service, including early breakfast arrangements and work-friendly room amenities like desks.
Overall, Chase Hotel stands out as a comfortable and inviting establishment that successfully meets the needs of various types of travelers, offering a blend of convenience, excellent service, and high-quality accommodations.