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Summary of reviewsMercure Dinan Port Le Jerzual has garnered numerous positive reviews, particularly praised for its delightful location overlooking the scenic River Rance in the tranquil port area of Dinan. This prime setting not only offers a serene, picturesque environment but also provides easy access to the old town, as well as nearby attractions like St Malo and Mont St Michel. Guests appreciate the convenience of numerous restaurants and bars within walking distance, as well as ample parking and well-maintained amenities, such as a swimming pool and jacuzzi.
The hotel’s breakfast is highly praised, described as excellent with a wide variety of delicious options. Guests highlight the extensive buffet, well-replenished selections and the appealing presentation of sweet and savory items. The cozy ambiance, including the option to dine by the fireplace, enhances the meal experience, although some guests mention that the price could be high.
While dinner offerings receive mixed reviews, the on-site restaurant is commended for the quality of its food and service when available. However, inconsistencies in operating hours and limited menu choices lead many to seek dining options outside the hotel, where nearby eateries are highly recommended.
Rooms at the hotel are generally favorably received for their spaciousness, comfort and modern bathrooms. Guests enjoy the airy, bright accommodations, effective air conditioning and soundproofing. Amenities like tea and coffee making facilities, comfortable beds and in some cases, balconies, add to a pleasant stay. Despite the cleanliness and comfort, a few guests note dated decor and smaller rooms as minor drawbacks.
Cleanliness throughout the hotel is a strong point with rooms and common areas consistently described as immaculate, despite occasional minor issues with carpets and hallways.
The staff at Mercure Dinan Port Le Jerzual are frequently praised for their warmth, professionalism and attentiveness. Guests feel well-supported and welcomed, enjoying efficient and friendly service that contributes significantly to their positive experience.
The free WiFi service is mostly appreciated for its speed and reliability, though there are occasional mentions of it being slow. Guests also highlight the pleasant and relaxing spa facilities, including a jacuzzi and a heated outdoor pool, as well as good, secure parking options.
In terms of bedding, the hotel earns high marks for comfortable, large beds with quality mattresses and pillows, contributing to a restful sleep. The overall comfort of the rooms is enhanced by the strategic location, just a short walk from the historic center.
Although the hotel presents itself as a four-star establishment, some guests feel it does not fully meet the standard due to issues with cleanliness, maintenance and limited dining options. Despite these points, its charming location and well-kept appearance maintain its appeal. For couples, the setting is particularly romantic with a picturesque ambiance ideal for a cozy and intimate escape.
In summary, Mercure Dinan Port Le Jerzual excels in offering a serene, scenic location with strong customer service and comfortable accommodations, though it could benefit from some updates and more consistent dining offerings.
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