4-Star HotelLocated next to the Baqueira-Beret ski slopes, this hotel offers convenient access to skiing. It features a spa, gym, and transfer service to the slopes. Guests can enjoy amenities such as free WiFi, spacious and clean rooms, a varied buffet restaurant, parking, and a swimming pool.
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Summary of reviews related to the '4 Star' categoryHotel Montarto, often described as falling short of its four-star rating, leaves many guests with mixed feelings. The prevalent sentiment among reviewers is that the rooms are notably small for a hotel of this category with some feeling that the overall quality does not justify the price, which hovers around €250 per night.
The staff's ability to manage high guest volume, especially in the evening at the winery, has been a point of concern, as visitors experienced long waits and overwhelmed employees who seemed inattentive. Additionally, the amenities in the bathrooms have been criticized for being too sparse, limited to just hand soap and towels, which is considered atypical for a hotel of this status.
Some guests have pointed out that the hotel's current state appears more in line with a three-star establishment or even less, due to the need for renovations which are reportedly ongoing to meet the four-star standards. Positive actions like reducing the bill for a subpar meal indicate attempts at mitigating dissatisfaction, but these efforts have not entirely altered the overall perception.
In conclusion, while renovations and improvements may be in process, many guests feel that Hotel Montarto currently does not align with the expectations of a four-star rating, both in terms of facilities and service.
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