5-Star ResortThis resort provides suite accommodations with access to a golf course. The availability of suites and golfing facilities positions it as a luxurious option for golf enthusiasts and those seeking spacious lodging.
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Summary of reviews related to the '5 Star' categoryNestled at a short distance from Suvarnabhumi Airport, the Summit Windmill Golf Suite Hotel offers convenient free transportation to travelers, making it a practical choice for those with flights to catch. However, opinions on whether it lives up to its five-star rating vary significantly. While some guests appreciate the splendid accommodations, many note that the overall quality does not match their expectations of a five-star experience, especially when it comes to cleanliness and maintenance, which seem to have declined over the years.
Though the hotel does offer some appealing aspects, including proximity to the airport and spacious rooms, frequent feedback highlights several areas for improvement. Guests have commented on the average breakfast and note that the level of cleanliness could be enhanced. The facilities may need updating, as the hotel shows signs of aging, suggesting that it once perhaps met five-star standards but may no longer do so.
The service also appears to be an area that could benefit from upgrading. Communication with staff is not always optimal, and the operations system is considered outdated. While some visitors feel that the price reflects a five-star image, the reality, influenced by a lack of substantial amenities and attention to detail, leans more towards a three-star experience in their assessments. This discrepancy creates a gap between expectations, potentially fueled by marketing images, and the actual experience.
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