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Summary of reviewsCAN MENCIÓ - Plaça Major, located in the heart of Santa Pau, is widely praised for its exceptional location in an enchanting medieval village. Guests frequently mention the picturesque views from the hotel, especially overlooking the beautiful Santa Pau square and appreciate the tranquility offered by its central but peaceful setting. The hotel's prime position provides an excellent base for exploring the town’s rich history, local attractions and nearby nature walks, making it an ideal destination for history enthusiasts and nature lovers alike.
Cleanliness and comfort are standout features of the hotel. Guests consistently highlight the immaculate condition of the rooms and communal spaces, as well as the spacious, comfortable beds, which contribute to a restful stay. The rooms, though on the smaller side, are described as warm, cozy and well-equipped with modern furniture and amenities, further enhanced by their charming historical decor and wonderful balcony views.
Although the hotel does not offer an in-house breakfast service, the bar located directly below provides a satisfactory alternative with a good variety of high-quality breakfast options. However, some guests have noted a desire for the reinstatement of a breakfast service within the hotel itself. Dining options in the town are limited, especially in the off-season, requiring guests to plan ahead for meals or travel to nearby areas.
The staff at CAN MENCIÓ - Plaça Major receive high accolades for their friendliness, warmth and exceptional service. Managed by a welcoming family, the staff's attentiveness and helpfulness significantly enhance the guest experience.
While certain aspects such as noisy wooden floors, thin walls and limited air conditioning could be improved, the overall value for money, particularly for solo travelers or short stays, remains commendable. Guests thoroughly enjoy the scenic views, comfortable accommodations, cleanliness and friendly service, making CAN MENCIÓ - Plaça Major a highly recommended choice for visitors to Santa Pau.
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