DoubleTree by Hilton Mazatlan offers a variety of experiences to its guests with the majority of reviews highlighting several strong points. The hotel enjoys a prime beachfront location, making it an ideal choice for visitors who appreciate excellent sea views and easy access to restaurants, bars and shopping areas. The modern, well-maintained facilities, including clean pools and comfortable rooms, contribute to an overall pleasant stay. Many guests praise the friendliness and attentiveness of the staff, which enhances the welcoming atmosphere of the hotel.
Breakfast at the hotel is generally well-regarded with positive comments on the delicious and varied buffet options, though some guests mention that greater variety and consistency could improve the experience. Dinner also receives praise for the quality of food, especially specific dishes like the salmon empanadas, although some find the menu repetitive and note high prices and occasional service issues.
The rooms are frequently described as clean, spacious and comfortable, boasting modern amenities and beautiful ocean views. However, some guests report issues such as outdated furniture, poor sound insulation and inconsistent cleaning services. Overall, many find the rooms to be pleasant and comfortable despite these drawbacks.
Cleanliness is another mixed aspect with many guests appreciating the hotel's clean facilities and proactive measures, though inconsistencies in room cleaning and maintenance are noted. The staff is widely commended for their professionalism and friendly service, significantly enhancing the guest experience.
The hotel's wifi service has been described as good in some areas but inconsistent and unreliable in others, which can be challenging for guests needing a stable internet connection. The gym offers a scenic ocean view, though some guests feel the equipment could use upgrades and additional variety.
The pool area is a highlight for many, praised for its cleanliness, ocean views and fun features like a DJ, although the cold water temperature and limited shaded areas are points of concern. The beach access is convenient and scenic, but the rocky conditions and lack of amenities like sunbeds and loungers detract from its appeal for some guests.
Parking at the hotel is another area of concern with limited spaces and additional charges being frequent complaints. The need for better parking management is often mentioned in reviews.
In summary, DoubleTree by Hilton Mazatlan is highly valued for its prime location, excellent staff and well-maintained facilities. While there are areas for improvement, many guests find the overall experience to be enjoyable and would recommend it for its combination of relaxation and convenience.
Royal Villas Resort receives high praise for its prime beachfront location in Mazatlan's Golden Zone, offering convenient access to shops, restaurants and entertainment. Guests frequently commend the spectacular ocean views and beautiful sunsets, making it an attractive destination for both beach holidays and local explorations. The exceptionally friendly and helpful staff further enhance the guest experience, ensuring warm hospitality from check-in to check-out.
The breakfast buffet at the resort generally receives positive feedback for its delicious and varied offerings, complemented by good service and cleanliness in the dining areas. Despite some criticisms regarding pricing and occasional service inconsistencies, many guests find the breakfast experience satisfying. Dinner reviews are also mostly favorable, highlighting the tasty and affordably priced food with additional enjoyment from live music during meals. However, there are mixed opinions about certain dishes and room service quality, suggesting some areas for improvement.
Room reviews are mixed with many guests appreciating the spaciousness, comfort and ocean views. However, several critiques point to the need for renovation and better maintenance due to issues like outdated furniture, lighting problems and poor air conditioning. Cleanliness is also a concern with reports of inconsistent housekeeping and encounters with pests.
The resort is generally clean, especially in common areas like the pool and dining facilities. Many reviews commend the cleaning staff for their efforts, although the rooms sometimes fall short of expectations due to superficial cleaning and maintenance issues.
The staff at Royal Villas Resort are frequently praised for their exceptional customer service, contributing significantly to positive guest experiences. Specific team members are often highlighted for their outstanding service, particularly in the pool area and during dining. Despite a few isolated complaints, the staff's friendliness and dedication are consistently lauded.
The pool area at the resort is well-regarded for being clean, spacious and family-friendly, featuring safe zones for children and heated facilities suitable for winter. Though occasionally crowded and subject to maintenance issues, the pool remains a popular spot due to its ocean views and easy beach access.
The beach itself is a major attraction, admired for its beauty, cleanliness and convenient location next to the resort. Guests appreciate the picturesque ocean views and the opportunity to relax by the water, although some note the extra costs for amenities like tables and umbrellas.
Parking at Royal Villas Resort poses challenges with high costs and limited space being common concerns. While valet service is available, improvements in parking convenience and affordability are needed.
Overall, Royal Villas Resort is an excellent choice for a beachfront getaway, particularly for families, thanks to its great location, friendly staff and comfortable amenities. However, addressing the room renovations, cleaning standards and parking issues would further enhance the guest experience.
Gaviana Resort receives mostly positive reviews, highlighting its exceptional location, beautiful beachfront and friendly staff as key strengths. Situated in the heart of Mazatlán's Golden Zone, the resort offers direct access to the beach and proximity to various attractions, restaurants and shops, making it a favorite for tourists looking to explore without straying far from their lodgings. Guests appreciate the clean, spacious rooms with comfortable beds and beautiful ocean views, contributing to a relaxing stay.
The resort's breakfast buffet is praised for its delicious variety and quality, although some guests feel the cost is high and service inconsistent. Dinner experiences vary with positive feedback on the taste and reasonable pricing of some dishes but also criticisms on the lack of variety, high prices and slow service. The resort features well-maintained, spacious pools that are particularly popular with children, providing a mix of relaxation and recreation.
Family-friendly amenities are a standout with ample accommodation options catering to larger groups and a generally lively atmosphere suitable for children. However, roadworks and street repairs can occasionally make it challenging for families with small children.
Cleanliness garners mixed reviews; many guests find the resort well-maintained and hygienic, but others note instances of less-than-optimal room and pool cleanliness. Furthermore, noise pollution from nearby bars and clubs, outdated furnishings and occasional pest issues detract from the otherwise comfortable accommodations.
The staff are often highlighted as friendly and attentive, contributing positively to the guest experience. Nevertheless, some reviews point to the need for improved consistency and responsiveness, particularly within the restaurant and bar service areas.
Finally, while the resort excels in many aspects, its Wi-Fi service is a significant drawback, frequently cited as slow, unstable and difficult to connect.
Overall, Gaviana Resort serves as an attractive destination for those seeking a prime beachfront location and family-friendly environment, despite some areas needing improvement.
Courtyard by Marriott Mazatlan Beach Resort is a standout destination, praised primarily for its excellent location and stunning beachfront setting. Guests enjoy the serene beauty of the ocean views and the resort's proximity to key attractions, making it an ideal retreat just steps away from popular restaurants and tourist spots. The setting is matched by the hotel's modern and clean facilities, fostering a captivating atmosphere that complements the natural surroundings.
One of the highlights of a stay at this resort is the breakfast experience, which is marked by flavorful and varied offerings. Guests often rave about the delicious buffet and its extensive options that cater to diverse tastes, making mornings a delightful start to the day. Although the dinner service provides room for improvement, with critiques on menu variety and service quality, the overall dining experience at the resort still contributes positively to guests' stays.
The resort's rooms are a focal point of satisfaction, known for their impressive cleanliness, spaciousness, and modern furnishings. Offering spectacular sea views, the rooms provide a comfortable and relaxing environment, ensuring guests have a memorable visit. The commitment to cleanliness is evident throughout the resort, with guests frequently highlighting the pristine conditions and elegant ambiance, supported by a friendly and attentive staff.
The staff at the Courtyard by Marriott Mazatlan Beach Resort consistently receive accolades for their exceptional service. Guests appreciate the team's professionalism and warmth, noting the staff's dedication to ensuring a welcoming experience. Individuals like bellboy Alex Loera stand out for their outstanding service, reflecting the staff's commitment to guest satisfaction.
The pool area offers a relaxing haven with breathtaking ocean views. Though smaller, the pool is a favorite among guests for its comfortable design and pleasant temperature. The nearby bar adds to the inviting atmosphere, further enhanced by excellent service from the staff. The resort also boasts direct access to a pristine beach, notable for its cleanliness and picturesque beauty, although limited access and a lack of loungers have been mentioned.
Overall, Courtyard by Marriott Mazatlan Beach Resort excels in providing a harmonious blend of natural beauty and modern comfort, making it a picturesque retreat with a few areas to refine. The combination of stunning views, dedicated service, and exceptional facilities culminates in a memorable coastal getaway for guests.
'Don Pelayo Pacific Beach' in Mazatlán is best known for its excellent beachfront location, which is highly praised by guests. Its central placement allows easy access to the city's historic center, the vibrant Golden Zone, local markets, restaurants, shops and major tourist attractions. The views from the rooms, characterized by picturesque sights of the ocean and the boardwalk, add significant value to the stay.
The hotel's breakfast receives favorable remarks for its delicious and varied buffet offerings, although a few guests noted a lack of variety and occasional small portions. The dining experience overall is well-regarded with many guests praising the food quality and friendliness of the staff. Some improvements could be made in menu variety and room service.
The rooms are noted for being spacious and offering captivating ocean views. Cleanliness is generally praised, though maintenance issues such as dated facilities and pest problems are reported. Noise from thin walls and noisy air conditioning units can also be a concern for some guests.
The staff at the hotel receives mixed reviews. While many guests commend the staff for their attentiveness and friendliness, especially in housekeeping and pool service, the reception team has been criticized for unhelpfulness and slow check-ins. Consistency in service quality appears to be an area needing improvement.
Guests frequently mention issues with the Wi-Fi, citing unreliable and slow connections, which can be frustrating for those needing a stable internet connection.
The pool area is well-received, especially for its warmth and family-friendly sections. However, there are occasional remarks about cleanliness and maintenance issues, such as broken tiles and early closure times.
The proximity to the beach is a major plus and guests appreciate the easy access to the sand and sea as well as the stunning ocean views from their rooms.
Parking is a notable drawback with limited spaces and high demand leading to frustration among guests. The condition of the parking lot and the need for reservations only add to the inconvenience.
Overall, 'Don Pelayo Pacific Beach' offers a combination of excellent location, commendable food service and family-friendly amenities, though there are areas—particularly in maintenance, customer service, Wi-Fi connectivity and parking—that could benefit from attention and improvement.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in and around San Rafael