5-Star HotelSummary of reviews related to the '5 Star' categoryThe Eurostars Suites Mirasierra receives mixed reviews regarding its 5-star rating and facilities. While some guests laud it as an "unbeatable 5-star hotel," noting its very spacious and comfortable rooms and high standards, others feel it falls short of 5-star expectations. Common criticisms include inconsistent customer service, inadequate cleanliness in common areas and overall degradation of the property. Issues such as a lack of turn-down service, broken amenities and outdated decor were mentioned. Moreover, the hotel has been described as not quite matching the price to quality ratio one would expect from a 5-star establishment. While the facilities are generally good, specific details are often lacking. Despite these points, some visitors still recognize the hotel’s potential, appreciating it as better than many other five-star hotels.
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