Saltmoore offers comprehensive accessibility features, including level entry to all dining areas, adjustable lighting, and quiet spaces. Accessible bathrooms are fully level with emergency pull cords, ample turning space, grab rails, shower seats, and handheld/rainfall shower options. All floors are accessible via a lift, and the reception desk is low-level. Accessible parking, ramp access, and internal lift are provided, with transfers available via a golf buggy. The hotel also has specific accessible rooms with adapted bathrooms and visual fire alerts and under-pillow vibrating alarms for hearing-impaired guests.
Dunsley Hall Country House Hotel provides wheelchair access and facilities for disabled guests. There is a gentle ramp to the entrance, and no trip hazards or steps between the restaurant, bar, or accessible bedrooms. An accessible bedroom features a good-sized wetroom. A disabled car parking space is available adjacent to the ramp.
The Stables offers wheelchair-accessible public washrooms and a wheelchair-accessible restaurant. There is a well-lit and stair-free path to the entrance. The inn provides two accessible rooms located on the ground floor, each featuring a king-sized bed or two singles and a walk-in wet room. Disabled parking and fully accessible toilets and changing facilities are also available.
Summary of reviews related to the 'Accessible' category
The Stables - The Inn Collection Group offers a range of accessibility features that cater to guests with disabilities, ensuring a comfortable stay for those with additional needs. The establishment is praised for being accessible and dog-friendly, with accommodations that include disabled-adapted rooms. These rooms are often spacious and, in some cases, feature a tasteful design that is appreciated by visitors. Guests have noted that the accessibility to amenities throughout the hotel is a notable strength.
However, there are areas where accessibility could improve. While there is a lift available, its reliability is occasionally questioned, which can be challenging for guests with mobility issues. Additionally, some guests found navigating the long series of rooms difficult. A request for a shower stool was unable to be fulfilled, suggesting room for improvement in meeting specific guest requests.
Overall, The Stables provides a generally positive experience for guests with disabilities, with a focus on accessible accommodation and services. However, potential visitors might want to communicate specific accessibility needs directly with the hotel to ensure a seamless experience.
The 'Royal 1' apartment within Royal Discovery is fully accessible and equipped for guests with limited mobility, offering level access. It includes a separate wet room and an adapted bathroom with a shower. The building provides disabled access and lift access to the apartment.
Summary of reviews related to the 'Accessible' category
The Royal Hotel Whitby offers a mixed experience for guests with disabilities. While the hotel is generally easily accessible and provides accessible rooms and parking, there are significant issues with the lift, which is described as small, outdated and often out of service. This has caused inconvenience, especially for elderly and disabled guests. The helpful reception staff are noted for assisting guests, but the small lift that only accommodates two people and luggage struggles to meet the needs of guests with limited mobility.
Guests appreciated the accessible bathrooms and ground-floor rooms tailored for limited mobility. However, there were concerns about the overall accessibility of the building due to broken lifts, floors on different levels and locked side doors that restricted entry for people with disabilities.
Despite the accessibility features, outdated facilities and recurring lift issues, some guests felt the hotel's accessibility needed significant improvement to cater adequately to disabled guests. The lift was frequently mentioned as insufficient for the hotel's size, often leading to long waits or the need to use stairs, which was frustrating for those with mobility issues.
Harbour Penthouse Whitby is wheelchair accessible and located in a building with a lift providing access to all floors. The apartment itself is all on one level, featuring a master bedroom with an en-suite walk-in shower. It includes a toilet with grab rails and a lower bathroom sink. Disabled parking and a lit path to the guest entrance are provided, with step-free access throughout the bedrooms, bathrooms, kitchen, living room, and dining area.