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Summary of reviewsHotel Exe Barcelona Gate, located in the tranquil suburb of Sant Joan Despi, offers a peaceful retreat with excellent connectivity to Barcelona's city center via public transportation. Its serene environment, close proximity to the airport and convenient street parking enhance its appeal for both brief stays and extended visits.
Guests frequently commend the breakfast for its variety and quality, particularly enjoying the fresh fruits, cheeses and espresso coffee. While some service-related issues exist, the breakfast experience is generally well-regarded.
Dinner options in the hotel receive mixed reviews with some guests finding the in-house offerings limited and pricey. However, the hotel's location compensates with a variety of nearby restaurants and bars, ensuring satisfactory dining alternatives.
The rooms at Hotel Exe Barcelona Gate are a major highlight, noted for their spaciousness, modern design and cleanliness. Large, comfortable beds and well-equipped bathrooms with luxurious bathtubs contribute to a restful stay. Minor issues like occasional musty smells or inconsistent air conditioning do not detract significantly from the overall positive perception.
Cleanliness is consistently praised with the hotel maintaining high standards both in rooms and common areas. Guests appreciate the diligent housekeeping staff who ensure a tidy and welcoming environment.
The hotel staff are frequently lauded for their friendliness, professionalism and attentiveness. Smooth check-in processes and helpful assistance with local information enhance the guest experience, leaving a lasting positive impression.
WiFi services, however, are an area needing improvement with many guests reporting weak signals and connectivity issues. Addressing these concerns could notably elevate the hotel's service quality for both leisure and business travelers.
Parking is generally seen as satisfactory with ample free street parking and a secure underground garage available, albeit at an additional cost. This makes it convenient for those traveling by car.
For families, the hotel is highly suitable, offering spacious rooms and a family-friendly environment in a quiet neighborhood with accessible amenities. This contributes to a comfortable stay for those traveling with children.
The beds are another strong point, often described as exceptionally comfortable and spacious, enhancing the overall sleep quality for guests.
While the hotel's four-star rating receives mixed feedback with some guests feeling it falls short in certain areas, the majority of visitors find the overall experience pleasant, particularly appreciating the modern accommodations and excellent air conditioning.
In conclusion, Hotel Exe Barcelona Gate stands out for its tranquil location, comfortable and clean rooms and friendly staff, making it a commendable choice for travelers seeking both relaxation and easy access to Barcelona. Addressing minor service shortfalls and WiFi issues would further elevate guest satisfaction. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Double or Twin RoomThis bright, air-conditioned room features free Wi-Fi and a flat-screen TV. It comes with a work desk, 2 armchairs, a minibar and a laptop safe.
Double Room with Extra BedThis bright, air-conditioned room features free Wi-Fi and a flat-screen TV. It comes with a work desk, 2 armchairs, a minibar and a laptop safe.
Please note no extra beds can be accommodated in this room type.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Hotel Exe Barcelona Gate, situated in the serene and picturesque suburb of Sant Joan Despi, offers a unique respite from the bustling city center of Barcelona. The hotel's location is renowned for its calm and quiet atmosphere, providing guests a peaceful retreat with pedestrian-friendly streets and ample greenery. Despite being a bit removed from the city's main attractions – a 20-30 minute commute by train or car – the area boasts excellent connectivity with public transportation options including buses, trams and a nearby train station, ensuring easy access to Barcelona's vibrant urban landscape.
The proximity to the airport makes it an ideal choice for travelers needing a convenient stopover or those catching early flights. The quiet neighborhood also features a variety of restaurants, cafes and shops within walking distance, adding to the area's charm and convenience. For those driving, the hotel is well-placed near highways and offers free street parking, enhancing its appeal for guests traveling by car.
Overall, while the hotel is not in the heart of Barcelona, its tranquil setting, accessibility and proximity to transport links make it a viable option for both brief stays and extended visits, especially for those seeking a blend of calm surroundings and efficient connections to the city.
Breakfast
Hotel Exe Barcelona Gate's breakfast offerings receive generally positive feedback from guests with many praising the variety, abundance and overall quality of the food. Guests frequently highlight the delicious fresh fruits, diverse selections of cheeses, cold cuts and fresh eggs. The espresso coffee is particularly well-received. The breakfast buffet is described as well-stocked and reasonably priced, offering good value for money.
However, there are some points of contention regarding the breakfast service. While some guests commend the staff's attentiveness and the breakfast room's pleasant atmosphere, others mention specific negative experiences, such as delays in opening the breakfast service, dry pastries and inadequate replenishment of items. Despite these drawbacks, the consensus is that the breakfast is fair but may benefit from additional options and improvements given the hotel's four-star rating.
Overall, breakfast at Hotel Exe Barcelona Gate is considered satisfactory and often cited as a highlight, especially for the variety and taste of the offerings. Yet, the hotel could enhance the experience by addressing the identified shortcomings.
Dinner
Hotel Exe Barcelona Gate receives mixed reviews regarding dinner options, but visitors often find positive alternatives nearby. The hotel's restaurant service appears limited and sometimes not operational, closing early or unavailable from Thursday to Sunday. Guests frequently mention the absence of an evening dining or food service option directly at the hotel, causing some inconvenience, especially for late arrivals. The on-site dining menu is described as limited and somewhat pricey with some guests expressing disappointment in both variety and quality.
However, the hotel's proximity to various bars, restaurants and bistros in the area compensates for the lack of dinner services. Guests appreciate the local dining options where they can enjoy good meals at reasonable prices. The breakfast experience at the hotel generally fares better in reviews with guests praising the richness and quality of the international breakfast buffet, although a few found it lacking in variation on certain days.
Overall, while Hotel Exe Barcelona Gate may not fully meet expectations for in-house dining, its strategic location provides ample alternatives, ensuring guests have satisfactory evening meal options nearby.
Rooms
Hotel Exe Barcelona Gate has received numerous positive comments about its rooms with guests frequently praising their size, cleanliness and comfort. The rooms are described as spacious and modern, often exceeding expectations in terms of comfort with large beds that offer a restful sleep. Guests particularly appreciated the cleanliness of the rooms, which were maintained to a high standard and many found them to be well-equipped with necessary amenities, including capacious wardrobes and even thoughtful additions like free chocolates.
The bathrooms were highlighted for their size and modernity, often featuring large bathtubs that added a touch of luxury to the stay. Noise was not a concern for most guests, as rooms were noted to be reasonably soundproof, contributing to a calm and quiet environment. Additionally, the hotel offers convenient features such as free parking and friendly, professional staff which enhanced the overall experience.
However, some minor issues were noted, such as occasional musty smells, air conditioning that wasn't consistently effective and a general lack of in-room dining options. Still, these concerns seemed minimal compared to the general consensus which emphasized the spacious, clean and well-appointed nature of the rooms.
In summary, Hotel Exe Barcelona Gate offers excellent value for money in terms of room quality and comfort, making it a solid choice for travelers looking for spacious and modern accommodations in a clean and pleasant environment.
Beds
Hotel Exe Barcelona Gate has received consistently high praise for its beds, gaining recognition for their exceptional comfort and spaciousness. Guests frequently highlight the large size of the beds, often describing them as enormous, super large and extra big. The mattresses are often noted as being particularly comfortable, contributing to a restful night's sleep. Additionally, pillows are described as soft and very comfortable, further enhancing the overall sleeping experience.
The bedding is regularly mentioned as clean and well-maintained with some reviews also noting the availability of spare blankets which guests appreciated. Whether staying in rooms with single or double beds, the consistent feedback indicates that both options offer a good level of comfort.
In many reviews, guests also point out the spaciousness of the rooms, which adds to the overall comfort and relaxation during their stay. The establishment's commitment to cleanliness complements the high-quality bedding, ensuring a pleasant environment for rest and rejuvenation.
Although there are occasional mentions of minor issues, such as stained sheets or the need for mattress improvement, the positive comments about the comfortable beds heavily outweigh these. Overall, the focus remains on the superior comfort and ample size of the beds at Hotel Exe Barcelona Gate, making it a noteworthy choice for travelers seeking a good night's sleep during their visit to Barcelona.
Cleanliness
Visitors to Hotel Exe Barcelona Gate consistently praise the property for its exceptional cleanliness. The rooms are frequently noted as clean, spacious and well-prepped with many appreciating the modern and cozy atmosphere. Cleanliness is maintained to a high standard throughout the establishment, often described as immaculate and welcoming. Daily housekeeping is reported to be thorough and respectful of guests' belongings, ensuring tidiness and comfort.
However, a few travelers did note isolated incidents such as stained towels, dated bathrooms and occasional lapses in vacuuming. Some reviewers also mentioned that public areas like lobbies and corridors sometimes smelled of smoke and there were rare instances of rooms not being cleaned to expectations, such as dust accumulation and lack of replenished toiletries. Despite these minor criticisms, the overall sentiment remains very positive regarding the hotel's cleanliness.
The staff's attention to maintaining a clean environment is consistently highlighted, contributing to a comfortable stay. The hotel's commitment to hygiene and cleanliness, particularly during daily cleanings, earns it high marks from its guests.
Staff
The staff at Hotel Exe Barcelona Gate have garnered an outstanding reputation among guests for their friendliness, professionalism and attentiveness. Check-in processes are often described as smooth and efficient, contributing to a welcoming first impression. Guests frequently highlight the helpful reception staff, who are not just pleasant but also proficient in accommodating various needs, including providing directions and public transport information.
The dining room and housekeeping teams also receive positive mentions with the cleaning staff being particularly noted for their kindness and diligence. The overall professionalism and efficiency of the staff are recurring themes in the reviews with many guests appreciating the prompt responses and effective resolution of any issues or complaints they may have had.
Attention to detail seems to be a strong point of the hotel's service with the staff being described as caring and attentive. This combination of friendliness and competence makes guests feel well cared for and often results in them praising the reception team specifically for their exceptional service. The genuine warmth and hospitality of the staff leave a lasting impression, making guests feel both welcomed and valued during their stay.
Wi-Fi
Hotel Exe Barcelona Gate presents a mixed bag when it comes to its WiFi services. While there are instances where guests have reported good and stable internet connections, the majority of reviews suggest significant issues. Many guests experienced either weak or non-existent WiFi signals, particularly at peak times and in certain areas of the rooms. Some noted that the internet was slow and frequently disconnected, making it problematic for those needing reliable connectivity for business activities. Accessing the WiFi also posed challenges with no clear instructions provided to some guests. Overall, while there are pockets of satisfactory performance, the general consensus highlights the need for considerable improvement in the hotel's WiFi infrastructure.
Parking
Hotel Exe Barcelona Gate offers a variety of parking options, which have garnered mixed but generally positive feedback from guests. Many visitors have praised the ample parking space available, both in the hotel’s underground garage and on the streets surrounding the hotel. The underground garage is noted for its security, although some guests mentioned that it is of moderate quality.
Free parking is a notable benefit, as guests frequently found free parking spaces along the access roads and nearby streets. However, some reviews highlighted that the hotel’s paid parking option is a bit pricey with a fee that is not included in the room price.
Despite the mixed opinions, the consensus is that parking arrangements are generally good. The availability of free parking around the hotel is convenient for those traveling by car and the secure underground parking provides peace of mind for those who opt for added security, despite the extra cost.
Family
Hotel Exe Barcelona Gate is highly praised for its family-friendly atmosphere and accommodations. Guests repeatedly mention that the hotel is well-suited for families with comfortable and spacious rooms that can fit up to three people and the availability of cots for babies upon request. The overall cleanliness and comfort of the hotel make it a pleasant place for a family vacation.
The hotel's location in a nice neighborhood is noted as being particularly family-friendly, close to many amenities and ideal for families with children. Additionally, there are plenty of nearby activities and entertainment facilities, including a pool for kids. The surrounding area is described as quiet and convenient for families, offering an easy and comfortable stay for those traveling with children. However, the hotel might be a bit remote for solo travelers.
In summary, Hotel Exe Barcelona Gate stands out as an excellent choice for families looking for a clean, accommodating and well-located place to stay in Barcelona.
4 Star
Hotel Exe Barcelona Gate has received mixed reviews regarding its four-star rating with several guests suggesting it does not entirely meet their expectations for a hotel in this category. While the hotel boasts modern accommodations and new facilities, there are concerns about the quality-price ratio and some specific issues, such as the comfort of certain beds and occasional issues with warm water in the shower. The cleanliness of the beds has also been praised, although the cleaning of the bathrooms, particularly the toilet-room, has room for improvement. The hotel's breakfast has been described as average for a four-star establishment and its location is noted to be quite a distance from key attractions. Despite these downsides, the hotel does offer good air conditioning and reasonably good entertainment options, although they could be better promoted.
Business
Hotel Exe Barcelona Gate offers a convenient and comfortable setting for business travelers. It is suitably located near highways and professional meeting spots, making it ideal for those on business trips. The hotel is surrounded by an array of restaurants and supermarkets, adding to the convenience. With strong communication lines and internet access being a priority, it is well-equipped for business needs. The hotel features facilities tailored for business travelers, including a business center, contributing to a conducive environment for work. Overall, Hotel Exe Barcelona Gate is a good choice for business stays in Barcelona.
Accessible
Hotel Exe Barcelona Gate stands out for its accessibility, making it an excellent choice for travelers with disabilities. Guests highlight the convenience of its location, easily reachable by car in just 20 minutes and well-connected to public transportation. The metro station is a mere 10-minute walk away, while the nearby tram stop is only 7 minutes on foot, ensuring straightforward travel throughout the city.
The hotel itself is described as easily accessible with many reviews appreciating the attention given to handicap accommodations. Rooms cater to accessibility needs, though some guests noted that the space might feel a bit constrained. Nevertheless, the overall sentiment remains positive thanks to the hotel's accessible offerings. Ample accessible parking further adds to the ease of stay, underscoring Hotel Exe Barcelona Gate's commitment to accommodating all its guests.
No, Hotel Exe Barcelona Gate doesn't have any pool.
No, a spa isn't available at Hotel Exe Barcelona Gate.
No, Hotel Exe Barcelona Gate doesn't allow dogs.
Yes, parking facilities are available at Hotel Exe Barcelona Gate.