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Summary of reviewsNovotel Barcelona Sant Joan Despí is generally well-regarded for its strategic location, providing easy access to the airport, major highways and public transport, which is particularly advantageous for business travelers and those in transit. The surrounding area is peaceful with convenient amenities like grocery stores, bars and restaurants.
The breakfast offerings receive positive feedback for variety and quality with many guests appreciating the ample selection and friendly staff. Families benefit from children often eating for free. However, some note areas for improvement, such as inconsistent food temperature and the need for a toaster.
When it comes to dinner, the food quality is praised, especially dishes like salmon and sirloin steak and the restaurant staff are commended for their excellent service. However, the limited menu variety, lack of vegetarian options, slow service and higher prices are recurring concerns..
Rooms at the hotel are spacious and comfortable, appreciated especially by families. However, they are often described as outdated with mentions of old furniture, worn-out carpets and cleanliness issues such as mold and unpleasant smells. Despite the need for renovations, the cleanliness, attentiveness of the staff and overall comfort are positive points highlighted by guests.
Cleanliness is generally seen as a strong point with frequent commendations for the hotel's well-maintained environment and daily cleaning services. However, outdated decor and occasional deficient cleaning are noted as areas needing attention.
The staff receive overwhelmingly positive feedback for being friendly, helpful and attentive, significantly enhancing the guest experience.
The wifi service is mostly praised for being reliable and strong with only a few guests mentioning connectivity issues.
The gym, although appreciated for its 24/7 availability and well-maintained equipment, is often criticized for being small and limited in terms of facilities. Similarly, the pool area is liked for its cleanliness and relaxing atmosphere but is seen as too small and restricted in hours.
Parking options are generally favorable, offering secure underground parking for a reasonable fee and free external parking nearby. However, narrow spaces and a sometimes problematic elevator are minor drawbacks. The availability of electric vehicle charging stations is a notable convenience, though some functionality issues have been reported.
In summary, Novotel Barcelona Sant Joan Despí is seen as a convenient and pleasant hotel with a few areas that could benefit from updates and improvements, particularly in terms of room decor and dining variety. The friendly staff, good location and varied amenities make it a suitable choice for business travelers, families and those looking for a quieter stay outside the central hustle of Barcelona. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThe double room features a tea and coffee maker. The unit has 1 bed.
Standard Twin RoomThe double room features a tea and coffee maker. The unit has 2 beds.
Standard Family Room with One Double Bed and Sofa BedThe quadruple room features a tea and coffee maker. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
The Novotel Barcelona Sant Joan Despí enjoys an advantageous location for diverse purposes, particularly for those needing proximity to the airport or easy access to highways. Guests frequently noted the hotel's convenience for catching early flights or continuing road trips, as it's situated near major roads and junctions, allowing smooth transitions without entering the busy city center. Public transportation is another highlight with tram and bus stops within a short walk, making trips to central Barcelona manageable. Although the hotel is located on the outskirts, making the city center reachable in about 35-50 minutes via tram and metro, some guests felt the distance from major tourist attractions could be a drawback for those prioritizing sightseeing. The surrounding area is described as new and peaceful with handy amenities such as grocery stores, bars and restaurants. Overall, the hotel seems to cater well to business travelers, transit passengers and those looking for a quieter stay outside the hustle and bustle of central Barcelona.
Breakfast
The breakfast experience at Novotel Barcelona Sant Joan Despí seems to garner mixed feedback, but leans predominantly positive. Guests frequently commend the variety and quality of the breakfast buffet, appreciating the extensive, hearty and delicious options available. Many highlight the friendliness and helpfulness of the breakfast staff, adding to a pleasant dining atmosphere. Children benefit from a special arrangement, often receiving breakfast for free if accompanied by adults, which many families find advantageous.
However, a few areas of concern do emerge. Some guests note issues such as cold hot dishes and a lack of hygiene in the dining area. The absence of a toaster and occasional poor quality of certain items like coffee and croissants were noted by others. Despite these critiques, most guests find the breakfast offering to be satisfactory with many describing it as very good, excellent and worth the cost.
Overall, the breakfast at this hotel provides a comprehensive and enjoyable start to the day, featuring a variety of options that cater to different tastes and dietary needs, but with room for some improvements in food temperature and specific item quality.
Dinner
Dining at Novotel Barcelona Sant Joan Despí presents a mixed experience with commendations centered on the quality and taste of the food. Many guests found the meals to be exceptionally good with some specific dishes, like the divine salmon and high-quality sirloin steak, earning praise. The food is described as tasty with some visitors highlighting the fine food offered on the menu and noting that all dishes were very good. Additionally, the restaurant staff and bar workers receive positive feedback for their friendliness, attentiveness and excellent service.
However, the dining experience is not without its drawbacks. Several guests mention the limited variety on the restaurant menu, which could benefit from more options and diversity. The absence of vegetarian options and the small size of the buffet also drew criticism. Furthermore, the service speed is notably slow with some diners waiting an hour for their meals, which detracts from the otherwise pleasant dining experience.
The restaurant is cited as somewhat expensive and there are complaints about the cost of some items, such as the €8 Kalimotxo and €4 ice cream. The dinner service specifically received criticism for being slow and, at times, inconsistent in quality.
While the restaurant provides a decent dining option for those staying at the hotel, the limited menu and occasional lapses in service quality suggest room for improvement. For guests seeking a meal, the positive aspects of tasty food and excellent staff service might outweigh the negatives, but those with specific dietary needs or a preference for a more diverse menu might need to look elsewhere.
Rooms
'Novotel Barcelona Sant Joan Despí' has received a range of feedback regarding its rooms, revealing both strengths and areas needing improvement. The reviews often highlight the spaciousness and comfort of the rooms, making them suitable for families and providing a good stay for a couple of nights. Guests have found the rooms generally clean with sufficient amenities such as a refrigerator, kettle, coffee, tea and comfortable beds.
However, there are numerous mentions of the rooms being outdated with old furniture, worn-out carpets and obsolete TV sets. Many visitors have noted issues with cleanliness, such as dirty walls, mold and unpleasant smells. Room size appears to be a recurring issue, especially for families of four, who find the space too tight.
The hotel's renovation efforts are acknowledged, but many guests feel the accommodations still require significant updates, especially in terms of room decor and bathroom facilities. Problems with air conditioning, poor soundproofing and some damaged equipment were also raised. Despite these drawbacks, the attentive and friendly staff, cleanliness and spaciousness are appreciated, suggesting that the hotel has potential if it addresses the renovation needs.
Beds
Novotel Barcelona Sant Joan Despí receives mixed feedback about its bedding with a significant lean towards the positive. Many guests have found the beds to be very comfortable and the bedding to be of good quality, contributing to a restful night's sleep. For families, the availability of cribs and extra beds is a notable convenience. However, some reviews mention issues with certain beds being sagging, firm or having uncomfortable mattresses. A few guests cited specific complaints about squeaky, dusty or outdated beds and discomfort with children's or sofa beds. Overall, while the majority of guests enjoyed a comfortable stay, a few bed-related improvements could enhance the experience for everyone.
Cleanliness
Novotel Barcelona Sant Joan Despí receives generally positive remarks about its cleanliness from its guests with many emphasizing the hotel's clean and well-maintained environment. Guests frequently noted that the rooms were particularly clean, spacious and comfortable. Daily cleaning services ensured that room conditions remained tidy and pleasant, contributing to a smooth and comfortable stay. The friendly and attentive staff further enhanced the hotel's clean and welcoming atmosphere.
However, there are several recurring complaints about the hotel's outdated decor, particularly the carpets and old furniture, which some guests found dirty and in need of replacement. Instances where the room cleaning was deficient, such as stained carpets and mildew in bathrooms, were also mentioned. Despite these drawbacks, the overall impression of cleanliness in the hotel, especially from those who valued regular maintenance and cleanliness in their accommodation, was quite favorable.
Staff
The staff at Novotel Barcelona Sant Joan Despí receive overwhelmingly positive feedback from guests. Described as friendly, helpful and attentive, the team at this hotel prides itself on offering a welcoming and professional service that enhances the stay of their guests. Reception and bar staff, in particular, are frequently lauded for their kindness and efficiency. The overall quality of service is often highlighted as top-notch with the staff going above and beyond to ensure guest comfort, providing excellent reception and dining experiences. Instances of a few less-than-stellar interactions are rare and mostly overshadowed by the general warmth and competence of the hotel's staff. Notably, several guests appreciated the multilingual capabilities of the team, which includes proficiency in French, adding to the welcoming atmosphere. Overall, the staff's exemplary service and personal attention significantly contribute to the positive experiences of those staying at the hotel.
Wi-Fi
The reviews for the wifi at Novotel Barcelona Sant Joan Despí mostly highlight positive experiences. Guests frequently mention that the wifi is good, reliable and works well. Strong and stable connections are a common compliment with some even noting the service as excellent and fast. There have been assertions of no wifi issues and reputable internet service, contributing to the hotel's efficiency. Free wifi is appreciated, ensuring connectivity without additional charges.
However, some guests did mention areas for improvement. A few reviews point to limited or poor wifi connections with some experiencing the wifi rarely working or completely down. While the general consensus is positive, it suggests that there might be occasional inconsistencies.
Overall, the hotel seems to provide a generally reliable and efficient wifi service with high points for connectivity and speed, though it might benefit from addressing some guests' occasional difficulties.
Gym
The gym at Novotel Barcelona Sant Joan Despí receives mixed feedback from guests with various positive aspects highlighted alongside some areas for improvement. Many guests appreciate that the gym is accessible 24/7, providing flexibility for travelers to work out at any time. The availability of gym equipment in good condition is also noted, offering a reliable fitness option for those looking to maintain their routines.
However, the gym's size is frequently mentioned as a drawback with numerous reviews describing it as small and limited. Some guests find the gym poorly equipped, suggesting a need for expansion and additional equipment to better serve visitors. Despite these criticisms, the gym's accessibility and availability are recognized, making it a convenient feature for fitness-minded guests.
Pool
The pool at Novotel Barcelona Sant Joan Despí evokes mixed emotions among its guests. On the positive side, visitors appreciate the overall cleanliness and the relaxing atmosphere it provides. Remarks about the pool being beautiful, spacious and well-maintained are frequent with a special nod to the family-friendly environment and dedicated children's pool. The outdoor setting also offers a pleasant retreat for families to cool down and enjoy their time together.
However, there are consistent notes of disappointment regarding the size and availability of the pool. Many guests find the pool to be quite small, which can make it feel overcrowded during peak times. This is particularly problematic given the limited pool hours; the pool often closes early and has restricted access, even during hot weather, which leaves many potential users unhappy.
Additionally, there have been instances of the pool being closed without prior notice, sometimes due to maintenance issues or seasonal limitations, which has led to some frustration. The water temperature is another recurring issue with several guests mentioning that it was too cold for comfort.
Despite its charm and aesthetic appeal, the pool area could benefit from some upgrades to enhance the overall guest experience. Suggestions include extending the hours of operation, improving cleanliness and maintenance routines and possibly increasing the pool's size to better accommodate the number of guests. Introducing more cozy and summery elements, like plants or music, could also make the pool area more inviting.
In conclusion, while the pool at Novotel Barcelona Sant Joan Despí has many attributes that contribute positively to the guest experience, there are several aspects that need attention to fully meet visitor expectations.
Parking
Novotel Barcelona Sant Joan Despí offers a range of parking options that cater to different needs. Guests appreciate the secure underground parking that ensures their vehicles are kept safe. The parking costs a modest 9 euros per day, which is considered affordable compared to other city hotels, although some guests wish it were complimentary, especially for short stays. There's also free external parking available near the hotel, which many find convenient.
Some issues mentioned include the somewhat narrow parking spaces and a problematic elevator in the garage, which has been known to be out of order at times. Despite these issues, the parking facilities are mostly seen as convenient and easy to access. The presence of electric vehicle charging stations and easy parking in a quiet area add to the overall positive experience.
In summary, while some minor inconveniences exist, the parking options at Novotel Barcelona Sant Joan Despí are generally favorable, offering both paid and free alternatives to fit different preferences.
EV charging stations
Novotel Barcelona Sant Joan Despí provides a mix of experiences for guests with electric vehicles. Many have noted the convenience of having free electric vehicle charging stations available right in front of the hotel, which adds to the property's appeal. With a sufficient number of charging points available and the perfect location, travelers can enjoy seamless EV charging.
However, it's important to highlight some practical considerations. While there is an EV charging station available, the hotel does not have a dedicated charger in their parking area and some guests reported issues with the functionality of these stations. Additionally, parking at the hotel comes with a fee.
Overall, the presence of EV charging stations near the property is seen as a positive, encouraging eco-conscious travelers to consider this hotel, although there might be some minor inconveniences to be aware of.
Family
Novotel Barcelona Sant Joan Despí emerges as a mixed bag for families seeking a kid-friendly stay. The hotel is praised for its family-friendly atmosphere and the various amenities catering to children, such as complimentary breakfast for those under 18 and a beautiful pool. Families appreciated the spaciousness and comfort of many of the family rooms, making it a suitable choice for those traveling with children. The hotel's proximity to a tram stop adds to its convenience, making it easier for families to explore nearby Barcelona.
However, there are some reservations to consider. Many guests noted that the rooms can be cramped, especially for a family of four with some complaints about tiny bathrooms and insufficient space. Accessibility for strollers also seems to be an area needing improvement. The family rooms often involve adding extra beds into standard spaces, leading to some discomfort and limited mobility.
Despite these issues, the helpful and pleasant staff contribute positively to the overall family experience. Though the hotel needs to enhance its children's activities and renovate some family areas, it still stands as a significant contender for families looking to enjoy a budget-friendly stay near Barcelona.
4 Star
Novotel Barcelona Sant Joan Despí receives mixed reviews from guests, who often note a discrepancy between its advertised four-star status and their actual experience. Many mentions suggest that the hotel falls short of the expected standards for a 4-star rating with several guests pointing out that the property appears old and poorly maintained, suggesting a need for updates and renovations. The quality of facilities and services has been described as more akin to a 3-star hotel with specific complaints about outdated room features, such as old-fashioned TVs and poor upkeep, particularly concerning the carpeting.
The restaurant, described as average with overpriced and microwaved dishes, does not meet the expectations for a four-star standard. Although the reception area initially gives an impression of a 4-star establishment, this quality does not extend throughout the hotel. It seems that the general consensus is that the hotel provides a regular experience that does not align with the four-star label or the price point, which has left some guests feeling that the accommodation is overpriced for the services rendered.
In summary, while the lobby might set the correct expectation, the overall condition, facilities and services of Novotel Barcelona Sant Joan Despí fall short of what one might anticipate from a four-star hotel, making it appear more in line with a two to three-star property.
Business
Novotel Barcelona Sant Joan Despí is recognized as a suitable hotel for business travelers, offering effective conferencing facilities and a well-equipped business center. Many guests have found it functional for their business trips with efficient staff contributing to a smooth in-and-out experience. The hotel's good business facilities and attentive service make it a convenient choice for business stays.
Located in a business area, Novotel is easy to locate and well-connected, featuring transport services that facilitate commuting. The conference rooms are of good quality and the overall facilities are simple, sober and effective, fitting the needs of business meetings. While there are some criticisms regarding Wi-Fi quality and bathroom configurations, the hotel's location close to the highway makes it a practical option for a night or two in Barcelona. Guests typically appreciate the quiet environment and friendly staff, deeming it a good choice for business purposes.
Accessible
Novotel Barcelona Sant Joan Despí garners praise for its accessibility, particularly for guests with disabilities. The hotel features accessible rooms and is equipped to accommodate wheelchair users. The accessible facilities include large bathrooms that are specially designed for ease of use.
The hotel's location further enhances its accessibility, as it is easy to access by major roadways and public transportation. Guests have the convenience of parking options, including free parking, nearby on-street garages and accessible parking spaces. The hotel's proximity to highway exits and tramway stops facilitates quick and straightforward travel to and from various parts of the city.
However, there were some occasional setbacks mentioned, such as a broken elevator that was not repaired as promptly as expected. Despite this, the overall accessibility of Novotel Barcelona Sant Joan Despí remains a positive highlight for many visitors.
Outdoor Pool
The outdoor pool at Novotel Barcelona Sant Joan Despí receives generally positive feedback from guests, highlighting its cleanliness and aesthetic appeal. Descriptions frequently mention it as a beautiful and nice space with some noting that it is spacious and well-maintained. Guests appreciate the pool's suitability for children, even if some find it smaller than expected. The pool is, however, only open during the summer months, which can be a limitation for some visitors. While a few mention the pool being in the shade after 4 pm and the water occasionally being too cold, the overall sentiment is that the pool provides a refreshing and enjoyable experience.
Dog Friendly
Novotel Barcelona Sant Joan Despí receives positive remarks for its dog-friendly atmosphere and facilities. Visitors appreciate the hotel's welcoming attitude towards pets, noting the availability of dog-friendly rooms and pool areas. Guests highlight the thoughtful gestures like little gifts given to their pets, which contribute to a pleasant stay.
The hotel provides a designated dog walking area, which is a significant convenience for pet owners. Families particularly enjoy the friendly presence of dogs at the hotel, making the overall experience enjoyable for everyone. The rooms are described as clean and sophisticated, offering a comfortable stay for small animals.
However, there are several mentions of additional costs associated with bringing a pet, which some reviewers found quite high compared to the room prices. There is an additional nightly charge of 20 euros for dogs and some guests felt that there was a lack of transparency about these charges. Despite these concerns, many guests appreciate the opportunity to travel with their pets and commend the hotel's acceptance of animals.
Yes, ibis Styles Barcelona Sant Joan Despi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at ibis Styles Barcelona Sant Joan Despi.
Yes, ibis Styles Barcelona Sant Joan Despi welcomes dogs.
Yes, parking facilities are available at ibis Styles Barcelona Sant Joan Despi.
Yes, ibis Styles Barcelona Sant Joan Despi has a gym.