Portal del Lago Hotel emerges as a compelling destination, particularly praised for its serene and picturesque location by San Roque Lake. The setting provides breathtaking views and a peaceful atmosphere that appeals to nature lovers and those looking to escape urban life. Despite its tranquility, the hotel is conveniently located for exploring local attractions.
Guests regularly commend the hotel’s breakfast, lauding its extensive variety and quality. The morning buffet offers an array of savory and sweet selections, often described as delicious and spectacular, further enriching the guest experience. Although the dinner experience receives mixed reviews, many appreciate the diverse and reasonably priced menu options and the quality of the cuisine, alongside good service in a pleasant atmosphere.
The accommodations, while cozy and comfortable, receive varied feedback due to their small size and limited amenities such as the absence of mini fridges. However, the overall cleanliness of the hotel is highly praised, with guests noting the establishment's immaculate condition and the dedicated maintenance efforts observed throughout their stay.
A highlight of the hotel experience is the heated pool, celebrated for its ideal temperature and enjoyable setting, often described as a standout amenity. Coupled with the well-maintained facilities, such as the spa and dining areas, the overall ambiance is enhanced, inviting relaxation and leisure.
The warmth and professionalism of the staff significantly contribute to the welcoming atmosphere. Guests consistently remark on the staff’s attentiveness and friendliness, from arrival to departure, enhancing the overall satisfaction of their stay.
Although the hotel excels in many areas, the Wi-Fi service is notably lacking, with guests frequently reporting poor connectivity issues, which stand as a contrast to the otherwise well-regarded facilities and services. Despite these isolated setbacks, Portal del Lago Hotel remains a charming and desirable retreat, offering a tranquil yet accessible escape alongside welcoming hospitality.
Eleton Resort & Spa generally receives positive feedback from guests, particularly for its tranquil location, exemplary dining experiences and friendly staff.
The resort is situated in a serene neighborhood at the entrance of Carlos Paz, offering peaceful surroundings and spectacular views of the lake and scenery. The quiet environment is ideal for relaxation, though it is a bit far from the central area. Accessibility is excellent for those with a car, making it convenient for trips to the center and other attractions despite occasional noise from a nearby gravel pit.
Guests consistently praise the breakfast, describing it as excellent, varied and plentiful. The buffet is well-organized with a wide array of delicious options, making it a highlight of the stay. Similarly, the dinner offerings at the resort's restaurant are well-received with high marks for taste and quality. The menu caters to various dietary needs and includes vegetarian and vegan options. Although some guests noted limited variety, overall, the dining experience is satisfying and reasonably priced.
The rooms are recognized for their comfort and modern amenities with many appreciating the spaciousness and impressive views from balconies. However, there are inconsistencies in room quality with some noting issues like maintenance problems, lack of natural light and occasional external noise. Cleanliness generally receives positive feedback with guests noting the well-maintained facilities and attentive housekeeping staff. Nevertheless, specific areas such as pool cleanliness and certain rooms have room for improvement.
The staff at Eleton Resort & Spa are frequently highlighted for their friendliness and helpfulness. Staff members at the reception, particularly Matías and Santiago, receive individual accolades for their excellent service, contributing to a welcoming atmosphere.
Although the spa is often described as a highlight, offering a spacious and comfortable retreat with a heated pool and attentive staff, some guests mentioned occasional noise and crowding. However, it remains a largely positive aspect of the resort. In contrast, the gym facilities are limited with outdated equipment and inconvenient operating hours. Reviewers also noted additional charges for gym access.
The pool areas receive mixed reviews. While the outdoor pools are spacious and provide excellent views, maintenance issues and overcrowding detract from the experience. Indoor pools face similar critiques regarding size and cleanliness.
Parking at the resort is a noted drawback with the lot being small and impractical. The steep ramp, limited spaces and additional charges for covered parking contribute to guest dissatisfaction.
Despite these minor issues, Eleton Resort & Spa is well-regarded, particularly for its family-friendly amenities, quiet location and exceptional dining and service standards. Consistency in room quality and better maintenance practices could further enhance the guest experience.
Riviera Hotel & Spa enjoys widespread acclaim for its excellent location, well-appointed amenities, and outstanding service. The hotel's prime position at the city entrance provides guests with quick and convenient access to attractions and the city center, making it a favorite among families and travelers seeking ease and comfort. The serene environment, enhanced by a picturesque park and heated pool on the hotel grounds, complements the modern and comfortable rooms, delivering an ideal retreat.
The breakfast experience at Riviera Hotel & Spa is another standout feature, with guests praising the delicious and varied buffet, especially the exquisite pastries. While some suggest more fruit options and an earlier start time, the overall feedback is highly positive, supported by the spacious and welcoming dining area.
Rooms are generally appreciated for their comfort, space, and cleanliness, with responsive climate control and beautiful views enhancing the stay. While a few reviews mention minor issues such as missing minibars or maintenance glitches, the comfortable beds and attentive room service ensure a restful and pleasant environment.
Cleanliness is a consistent theme, with the hotel receiving high marks for its pristine facilities, especially the pools. Guests commend the cleanliness of both the hotel areas and the pools, although there's occasional feedback regarding pool maintenance and water quality. Overall, the cleaning standards contribute substantially to the positive guest experiences.
The staff at Riviera Hotel & Spa garners significant praise for their warm and attentive service. Nicolás at reception and the rest of the team are noted for their professionalism and willingness to assist, enhancing the overall hospitality experience. This level of service extends to all hotel areas, including the poolside and buffet services.
Lastly, the heated pool emerges as a standout feature, celebrated by numerous guests for its appeal, particularly on cooler days. Despite some noted inconveniences regarding access and occasional maintenance issues with the outdoor pool, the heated pool is often described as an unforgettable highlight of the stay.
In summary, Riviera Hotel & Spa offers a well-rounded and memorable experience, characterized by an excellent location, delicious breakfast, comfortable accommodations, high cleanliness standards, and exemplary service. The heated pool particularly stands out, providing guests with a unique and soothing feature that greatly enhances their visit.
Hotel Ananque receives generally positive reviews across various categories, ensuring an enjoyable stay for guests. The hotel is lauded for its prime location, providing convenient access to theaters, restaurants, and casinos, while maintaining a tranquil environment. This advantageous positioning offers great value for money, allowing guests to immerse themselves in the local attractions easily.
The breakfast experience is highly appreciated, often described as varied, rich, and plentiful. Guests commend the dining team for their excellent service, which enhances the meal's enjoyment, despite occasional feedback on limited fruit options and dining room capacity.
While room accommodations receive mixed reviews, many guests highlight the comfort of the beds and pillows. Some guests express concerns about room size and maintenance, indicating variability in room quality. Cleanliness of the hotel leans towards the positive, with well-maintained towels and sheets. However, certain areas, such as hallways and the pool, could benefit from more detailed cleaning.
The staff at Hotel Ananque is recognized for their exceptional service, with consistent praise for their friendliness, attentiveness, and dedication to guest care. Specific staff members, such as waiters, receive special mentions for their excellent service, significantly enhancing the overall guest experience.
Hotel Ananque's pool areas are a highlight, offering a relaxing experience with a heated pool praised for its warmth and appealing design. Some guests note noise from children's activities in the outdoor pool, and occasional maintenance issues are mentioned, suggesting that additional attention could further enhance the ambiance.
Parking facilities, though limited in space, are secure and provide convenient options for guests, contributing positively to the overall stay. In summary, Hotel Ananque is well-regarded for its location, service, and amenities, with room for minor improvements in certain areas.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 66 hotels in and around Santa Maria