Accessible HotelThis hotel offers extensive accessibility features, including entire units that are wheelchair accessible, accessible lifts, lower bathroom sinks, higher level toilets with grab rails, auditory guidance, and visual aids such as tactile signs and braille. Adapted standard rooms specifically designed for guests with reduced mobility are available, featuring bathroom support bars and lowered sinks.
Show more
Summary of reviews related to the 'Accessible' categoryNovotel Santos Gonzaga offers wheelchair-accessible rooms and facilities, ensuring ease of movement for guests with disabilities. The hotel is conveniently located near a variety of amenities, including a shopping mall, numerous restaurants and the beach, adding to its appeal for guests seeking both comfort and convenience. While some functional issues were reported, such as the elevator failing on two occasions and challenges in receiving invoices via email, the overall experience for guests with accessibility needs remains positive. Additionally, the design of certain facilities, like a shower without a door, has been noted but does not overshadow the hotel’s general accessibility.
Show moreRead review summaries for all categories