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Rock CGH Suites - Aeroporto de Congonhas

Sao Paulo , 441 Avenida Barao Do Rego Barros (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRock CGH Suites - Aeroporto de Congonhas is a budget-friendly hotel that offers great value for money. Its exceptional location near the airport and other amenities such as restaurants and a bakery make it a convenient option for travelers. The hotel's rooms are spacious and comfortable with clean bathrooms and functioning showers. While some guests have reported maintenance issues and a lack of amenities, the hotel's staff is friendly and responsive to customer complaints. The hotel's cleanliness has been a concern for some guests, but others have noted specific areas like the pool and bathroom to be clean. The hotel's wifi has received mixed feedback, but the app-based check-in process has been found to be straightforward and functional. The hotel's accessibility is also praised with ground floor rooms and clear instructions available through the app. Overall, Rock CGH Suites - Aeroporto de Congonhas is a practical and affordable option for travelers seeking a no-frills stay near Congonhas airport.
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Categories

Guest House Taking Steps Towards Sustainability

Romantic Guest House

Guest House with Swimming Pool

Outdoor Pool

Accessible Guest House

Guest House for Adults Only

Small Guest House

Guest House with Outdoor Pool

Room Types

Standard Double or Twin Room Guests will have a special experience as the twin/double room provides a rooftop pool. This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace.

Deluxe Double or Twin Room Guests will have a special experience as the double room provides a rooftop pool. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace.

Superior Double or Twin Room This twin/double room offers a rooftop pool. This air-conditioned twin/double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with pool views.

About Rock CGH Suites - Aeroporto de Congonhas

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Guest Reviews

7.0

Good

Location

If you're looking for a hotel close to Congonhas airport, VivApp Rock CGH Suites is a great option! The hotel's location is exceptional with many guests reporting that they were able to walk from the airport to the hotel. Aside from its proximity to the airport, the hotel is also conveniently located near restaurants, a pizzeria and a bakery. This hotel is perfect for those who need to be near the airport and want easy access to other parts of the city. The room rates are affordable, offering excellent value for money. The hotel is also praised for its cleanliness and comfortable rooms. While some guests reported difficulty finding the hotel, they still agreed that the hotel's location was excellent. Overall, VivApp Rock CGH Suites is a great option for those seeking a budget-friendly and convenient stay near Congonhas airport.

Rooms

Rock CGH Suites - Aeroporto de Congonhas offers suites with great value for money, spacious rooms and comfortable beds. The bathroom and shower were clean and well-functioning. The hotel is conveniently located near the airport. Although some rooms may have maintenance issues, the overall experience is adequate for the price. The staff is excellent and friendly. The downside for some guests is the lack of amenities, such as a chair or table to work on a laptop and the basic decor. The hotel may lack cleanliness in some areas, especially under the beds and in the bathroom. There have been reports of insects and moldy smells in some rooms. Some guests have encountered issues with their reservations or room assignments. However, the hotel management seems responsive to solve customer complaints.

Beds

Rock CGH Suites - Aeroporto de Congonhas has received mixed feedback about their beds from guests. Some have complained about horrible pillows, stains on the bedding and uncomfortable mattresses. A few guests even found multiple beds rather than a double bed as requested. However, several reviewers had a good experience and found the beds to be comfortable and the bedding clean. Despite some negative comments, the hotel's decor and room size have been praised by guests.

Cleanliness

Guest reviews of Rock CGH Suites - Aeroporto de Congonhas mention a lack of cleanliness throughout the hotel with guests reporting dirty bathrooms, dusty rooms and mold on walls. However, some guests have noted that specific areas like the pool and bathroom were clean. Despite these issues, some guests have praised the hotel's location and customer service.

Staff

Guest reviews of Rock CGH Suites - Aeroporto de Congonhas highlight mixed experiences with the hotel staff. While some guests experienced poor customer service and confusion during check-in, others found the staff to be excellent and attentive. Several guests praised the cleanliness and helpfulness of the cleaning staff, while others had issues with the virtual check-in process and lack of on-site personnel. Despite these mixed experiences, many guests found the support via phone and WhatsApp to be efficient and accommodating. Overall, it seems that the hotel's staff could benefit from improved communication and clearer processes.

Wi-Fi

Guest reviews of Rock CGH Suites - Aeroporto de Congonhas mention the hotel's wifi. While some guests had issues with the app needed to access the wifi, others found it stable and useful for check-in and communication. Some guests expressed frustration with the app's functionality, such as difficulty with check-in and room access, while others appreciated the automation and lack of need for face-to-face interactions. The requirement for the app and lack of reception desk may be a downside for some guests, but overall the wifi was described as acceptable.

Accessible

Guests have praised the great location of VivApp Rock CGH Suites, which is very accessible, even within walking distance of the airport. Despite some minor issues with cleanliness and lack of amenities like ironing facilities, the hotel is still generally considered easy to navigate with clear instructions available through the app. The rooms are located on the ground floor, which makes them accessible for wheelchair users, though there have been some reports of musty smells and maintenance issues. The check-in process can be done through the app, which guests have found straightforward and functional, though some people have struggled with the lack of human interaction. Overall, VivApp Rock CGH Suites offers a practical and affordable option in a great location for travelers looking for a no-frills stay.

Yes, Rock CGH Suites - Aeroporto de Congonhas has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Rock CGH Suites - Aeroporto de Congonhas.

No, Rock CGH Suites - Aeroporto de Congonhas doesn't allow dogs.

No, parking facilities aren't available at Rock CGH Suites - Aeroporto de Congonhas.

No, Rock CGH Suites - Aeroporto de Congonhas doesn't have a gym.

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